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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1086 reviews

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Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers regard this DVD recorder and VCR combo as user-friendly and are pleased with its VHS to DVD conversion capability. They appreciate the picture quality and find it to be a great value for the price. However, some customers have expressed concerns about the lack of a tuner, confusing instructions, and difficulty in operating the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,086 reviews
  • Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this item...works great with my new smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for converting VHS to DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for converting those old home movies from VHS to DVD!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not even a year, see how long it last will be the real test.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best quality for picture but it will do for the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very good dvd combo I was lookin for Sam ting like this for long periods of time finely found it thank you

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product, but it could not do what I needed it to do.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far...I'm not very technical so relying on others to record!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upconverter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had tons of old VHS tapes that we wanted to convert to DVD. This machine worked great and was much cheaper than taking the tapes to someone to convert. Well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I wanted it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to start with but eventually I conquered it..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine.. Took just a little bit of figuring out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced another that stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced one that decided it was no longer going to record on DVD. I have many things on VHS that need to be transfer over to DVD. It took some time to get use to the way this unit is set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for video tape library

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rushed to buy this because they are not being manufactured anymore. I have a big tape library which I don't want to spend time or money on to transfer. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Recorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to turn old vcr tapes to dvds and it works great so far .I would recommend this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This dvd seems to ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had more trouble finding someone in the store to help me.

    No, I would not recommend this to a friend
    • Brand response from ToshibaStaff
      Posted .

      Thank you for the review, mavisb.

      If you're happy with the drive, as you seem to be, I hope you'll update your review's star-rating to better reflect your satisfaction with the drive.

      I understand that you were frustrated with getting sales assistance but star ratings of reviews are assumed by shoppers (who may never read the text of the review) to represent your opinion of the product's quality and value.

      Thanks again for the feedback and for choosing Toshiba. Toshiba

  • Rated 2 out of 5 stars

    Did not like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine ate one of my VHS tapes and I lost the memory.

    No, I would not recommend this to a friend
    • Brand response from ToshibaStaff
      Posted .

      Thank you for the review, Hawkman, and sorry to hear that there was a problem with one of your VHS tapes.

      Unfortunately, this possibility is one of the disadvantages of the VHS format and the vulnerability of the tape medium is one of the big motivators for many to purchase a device such as this to migrating our personal videos to more reliable and resilient digital formats.

      Thanks again for the feedback and sorry for the trouble.Toshiba

  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have my grandson train me, but it is working fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficulty obtaining the HDTV features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a simular Toshiba DVD/VHS recorder about 10 years ago. It also did not play all brands of DVD's. I was told this model would, but so far no luck. Also, the connection instructions could be a little more clarified. I am considering contacting the Toshiba for their advice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a little while to understand out how to operate, ounce you got past that. It works great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only have this vhs/dvd recorder for 1 week it started powering down while recording. When this would happen you would have to power up each time and start the process over again. Besides that I did not know there was a 15 day return policy on electronics. So when I returned it it was a few days past the 15. Then I was told they could not order this online because it was discontinued and there was not anymore in the store. They could send it back to see if it could be fixed but would take 2 weeks. I could not get my money back and had to get in store credit. To say the least I was not happy and will probably not go back to Best Buy after my in store credit is used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    VCR/DVD recorder/player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a machine that would convert my VCR tapes to DVDs and found this TOSHIBA DVR620 for what i wanted to do. Am excited to be able to transfer my tapes.

    I would recommend this to a friend