Customer Ratings & Reviews
- Model:
- DVR620
- |
- SKU:
- 9642774
Customer reviews
Rating 4.2 out of 5 stars with 1086 reviews
(1,086 customer reviews)Rating by feature
- Ease of Use3.5
Rating 3.5 out of 5 stars
Customers are saying
Customers regard this DVD recorder and VCR combo as user-friendly and are pleased with its VHS to DVD conversion capability. They appreciate the picture quality and find it to be a great value for the price. However, some customers have expressed concerns about the lack of a tuner, confusing instructions, and difficulty in operating the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
great for DVD recording.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Actually for friend who needed vcr and DVD recording. Great for dubbing vcr to dvd. Also very compatible with major DVD+RW disks by different brands.
I would recommend this to a friendRated 1 out of 5 stars
Defective merchandise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this recorder and tried to record on a DVD using DVD-R. The screen read, disc error. I called Toshiba and was told to use DVD+RW, even though the instructions clearly said DVD-R would work. Went and bought new DVDs, again, and received the same message. When I looked at my receipt to take it back to Best Buy, it was past the 15 day return period (which is stupid in itself). Frustrated that I might be left with a machine that doesn't work, I called Toshiba one more time and was told the model I bought has had lots of complaints of a defective hardware in the DVD and they would replace the unit since I can't take it back to Best Buy. Won't buy anything from Best Buy again, who knows whether you want to keep something after only 15 days? I'm just glad Toshiba is making it right.
No, I would not recommend this to a friendRated 4 out of 5 stars
Hardest working machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Toshiba products and this is one dependable.
I would recommend this to a friendRated 1 out of 5 stars
Returned.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry to say, the unit I purchased brand new did not work out of the box and I returned it the next day. Usually Toshiba is a reliable brand, but I ended up going with a Sony model for a DVD/R and VCR combo.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, ange13, and sorry to hear that you had ran into a problem with your DVR620.
I understand that you already returned the product but wanted to point out that Toshiba also has a warranty replacement program which can be initiated at acclaim.toshiba.com anytime during the warranty period.
Thanks for the feedback and sorry for the trouble.
Rated 4 out of 5 stars
good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that this is a combo dvd/VHS player because I still have a lot of VHS tapes.
I would recommend this to a friendRated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and worked great. Added feature is you can play old VHS tapes as machines are almost impossible to find not to mention newer DVD's.
I would recommend this to a friendRated 1 out of 5 stars
Weak in sound reliability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The DVD recording had intermittent sound issues. The recordings would be going smoothly but then sometimes the sound volume would reduce itself or cut out completely, Normally I would not be in the room when dubbing onto DVDs, but this weekend I was in the room reading when I noticed this problem. This issue maybe on all of my recorded discs. Unfortunately Toshiba's warranty only covered 90 days. And Best Buys is only 30 or 60 days.
No, I would not recommend this to a friend- Cons mentioned:Tuner
Rated 1 out of 5 stars
This one has NO tuner.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I assumed that this did the same as my old one. It did not say that it didn't have a tuner which allows you to record off the TV. So I had to return it.
No, I would not recommend this to a friend Rated 1 out of 5 stars
not happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased this awhile back and have to admit it was my fault for not trying it out right away. I have a disabled son now 25 that we would film activities on to cassettes and edit to use as teaching aids as well as old movies, many many tapes. Wanted to get something to transfer the data to DVD for back-up. Now I'm pretty good, well above average with devices but when the last instruction said hit dubbing and after I did I kept getting a red circle with a slash through it. Tried several DVD types. Even Verbatim Gold Archival. Called Best Buy, wonderful tech but they could not figure out what it was. Put me through to Toshiba and they couldn't help either. Noting in manual, nothing from Toshiba......Plays great but recording was a no way and no answer. too much money for a player.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hunk of Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Toshiba makes a bleeping product. This DVD/VCR combo is huge, clunky and generally unappealing. But it was the only combo I could find at Best Buy at time of purchase. And I love Best Buy! It's impossible to assemble it correctly. And that's after I set up my new TV, TV stand and Tivo, so I know I'm not a total dunce. Very disappointed in this product. Thank God for Tivo, because I can't figure this dang thing out.
No, I would not recommend this to a friendRated 1 out of 5 stars
PIECE OF JUNK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opened box, looked at hook up instructions, I don't have an external signal box so there is no way to connect machine to television!!! Machine does not have any direct inputs for cable coax, find that I have to download users manual. Would rather pay for a manual to be in the box. Overall, Very Disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Failed upon purchase. DVD tray stuck closed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit failed upon arrival. DVD tray would not open, it just clicked. Service number in India told me to "turn it off and hold a button for one minute then turn it back on " as if that was going to fix anything. They then wanted me to ship it to them at my expense for repair. Returned to store immediately.
No, I would not recommend this to a friendRated 1 out of 5 stars
returned - defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I called Toshiba support I was told they no longer offered support for this product.! That stinks. Do you think I'll buy Toshiba again? Bye, bye Toshiba You guys should be careful offering Toshiba products. I'm not a happy camper.
No, I would not recommend this to a friendRated 1 out of 5 stars
poor picture quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never had a chance to actually use this product. Upon hooking it up to my cable box the picture quality was terrible. Making changes in the "general settings" menu didn't make a difference so I installed the product with a HDMI cable and also with Component Cables with the same results. Poor picture quality and for some reason the picture no matter how the "picture ratio" was set the picture was closer and wider than original making people look fatter. My Phillips was much better before it broke.
No, I would not recommend this to a friendRated 5 out of 5 stars
works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mom for mother's day. She can use and and loves it.
I would recommend this to a friendRated 1 out of 5 stars
no good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wasted my time today going back to store for tuner that this recorder needed only to find out that they don't carry them. the employee blamed it on toshiba. even with a tuner, you can't record a program while watching another one which doesnt make sense! first time this store disappointed me as i've always found what i was looking for. don't think i'll be going back any time soon.
No, I would not recommend this to a friendRated 1 out of 5 stars
Toshiba product support stinks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cant record. called toshiba. said go online. went online and asked for help and got no response. I bought 3 32 " toshiba tv's with 3 toshiba dvr recorders. after spending $1,500 I still cant record. This absolutely is ridiculous. Where is my help. I will never buy from Toshiba or Best Buy again. what a mistake.
No, I would not recommend this to a friendRated 5 out of 5 stars
Easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product will allow me to play DVD's or VCR"s.
I would recommend this to a friendRated 3 out of 5 stars
It serves it's function.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recorded my first DVD to disc but I can't play the disc on anything but the original machine.
I would recommend this to a friendRated 1 out of 5 stars
Junk do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this player for 6 month and only used it twice and it was to record a movie off of TV. The first time I did it was perfect. The second time I used it the picture and sound skip every 30 second. What kind of junk breaks the second time you use it. I will never buy Toshiba product again. I wasted $167 on this junk and will now toss It out rather then deal with the company. Best Buy needs to stop selling junk like this or I will take my business some were else
No, I would not recommend this to a friend
