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Customer Ratings & Reviews

Your price for this item is $241.99
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Customer reviews

Rating 4.1 out of 5 stars with 1123 reviews

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86%
would recommend
to a friend

Customers are saying

Customers enjoy the Satellite 15.6" Laptop for its great value, user-friendly interface, lightweight design, and sufficient storage capacity. However, some users have expressed dissatisfaction with Windows 8, the touchpad, the processor speed, its inadequacy for gaming, and occasional internet connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,123 reviews
  • Rated 5 out of 5 stars

    Toshiba Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product...everything as advertised. Light weight good value.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow. Freezes a lot. Takes me to random websites when I'm doing something else.

    No, I would not recommend this to a friend
    • Brand response from ToshibaStaff
      Posted .

      Thank you for the review, Tiger and sorry that you experienced some sort of performance & reliability issues with your Satellite C55-B5101.

      The random popping up of websites that you mention can be a symptom of an adware/malware infection. If so, that could also explain poor performance and freezing. To clarify whether these symptoms are due to hardware or software issues, I recommend performing a Windows Reset. Be sure to first back up all personal data since this process returns the laptop to factory condition, removing any programs and files added after it left the factory.

      See the Toshiba Forums community knowledge base article at forums.toshiba.com/t5/System-Recovery-and-Recovery/Video-How-To-Understanding-System-Restore-and-Recovery-options/ta-p/342690 for detailed instructions on performing a Windows Reset.

      If the issues still persists after the reset, please contact Toshiba support at 800-457-7777 for further diagnosis.

      Thanks again for the feedback and sorry for the trouble. Toshiba

  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, no complains, nice finish, battery works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my little cousin for college. It runs perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased over month a go. No problems at all. Great transaction

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit of a learning curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very different from my previous one but has lots of good technical support to help me get acquainted with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop to search the Internet, email, pay the bills, etc.. It is perfect for that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a nice laptop for what I want to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had the same brand and it was a great laptop for her and when I found this one on sale it was the right choice

    I would recommend this to a friend
  • Cons mentioned:
    Windows 8

    Rated 1 out of 5 stars

    Nothing but problems since day I started program!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sad when you have Toshiba tech support set for auto dial on phone. Everyday I am calling because something is screwed up. If I didn't miss deadline for return I would have done so. I'd return the dam thing now even with Windows 10 installed! Frustration, anger and disappointment. I'm about ready to sell it, I hate it!!!

    No, I would not recommend this to a friend
    • Brand response from ToshibaStaff
      Posted .

      Thank you for the review, 2monkeys, and sorry to hear that you've had some sort of trouble with your Satellite C55-B5101.

      Without any details about the trouble you've been encountering, I can't determine any specific advice to provide. But one thing you may want to try is to do a Windows Reset to restore the Windows configuration to its factory settings to eliminate any possible software configuration issue that may be causing whatever symptoms you're experiencing.

      The Toshiba Forums community knowledge base article at toshiba.com/t5/System-Recovery-and-Recovery/How-To-Understanding-System-Restore-Refresh-Reset-and-Recovery/ta-p/342690 has details and step-by-step instructions for that process.

      For further assistance, please contact Toshiba Support at 800-457-7777.

      Thanks for the feedback and sorry for the trouble. Toshiba

  • Rated 3 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good just need a better one try it out but it's my son's so I will be buying a better one need more an a disc drive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th laptop and for the money it's just what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very please with it. using it with my cricut air and loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer it dose everything that I need it to do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it great as a desktop but with the plastic case not to good for a lot of travel,,, we use it at a station for customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat this computer for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just use this to mainly download movies. Excellent for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for an Incredible Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has got it all. Giant memory, huge hard drive, bluetooth ready, WI-FI. Great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to keep work from home people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot and recommend more friends in future years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new laptop wish you could use my regular email instead of having to use google chrome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer in town, It works great, my daughter love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin compact loving it. Works great. Definitely recommend

    I would recommend this to a friend