Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $241.99
Clearance
The comparable value price is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 1123 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

86%
would recommend
to a friend

Customers are saying

Customers enjoy the Satellite 15.6" Laptop for its great value, user-friendly interface, lightweight design, and sufficient storage capacity. However, some users have expressed dissatisfaction with Windows 8, the touchpad, the processor speed, its inadequacy for gaming, and occasional internet connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,123 reviews
  • Rated 3 out of 5 stars

    Works good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast starting up sometimes a little slow opening aplications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for college

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday use for school. Hardly any lag and very responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for a beginner. I love the extra number key pad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop. Won't break the bank.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my small business. Purchased a wireless mouse to go with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around laptop for school or business.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that this is a great laptop for students and small business owners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is better than anything out there for $200, just well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capable and reliable machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good basic laptop with the added perk of an included optical drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer, great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my cousin who is in late 60's and he is enjoying it very much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic laptop for access to the Internet and transcribing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it so easy to use,light and compact battery last for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful computer for the price! Nice graphics! Love the size and weight

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK laptop for beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic usage...internet speed slow. Easy to navigate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is suitable laptop for beginners and casual users of basic internet, music, games and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for grandaughter.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves it. Does everything she needs. Great first computer for a kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best for price and use you need one buy this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop. Sleek, light.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother to use. he first laptop. The perfect choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great and meets my expectations.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the functions is great. The camera, sound and graphics is awesome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in one Month

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I'm not about writing reviews much, but feel compelled to write one for this product. I bought this for my 65 year old dad. I knew going in for the price, I cannot expect a superior product, and expected very little. I was surprised when within one month the mouse pointer froze, freezing the laptop along with it, and also the internet connectivity was super intermittent. Returned it after a month and got store credit.

    No, I would not recommend this to a friend
    • Brand response from ToshibaStaff
      Posted .

      Thank you for the review, BestBuyCustomerForLaptop, and sorry to hear about the frozen cursor on your Satellite C55-B5101.

      I understand that you already returned the laptop, but for the benefit of others reading this review who might have landed here from a web search relating to this symptom, the F5 function key can be used to toggle the touchpad OFF & ON. If the touchpad seems to have stopped working it's very possibly due to an inadvertent tap on this key. In such cases, it's easily corrected by tapping F5 again.

      Thanks again for the feedback. Toshiba

  • Rated 3 out of 5 stars

    Kept getting viruses had to return

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer have this item returned to store for refund

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop! Such a life saver. Amazing color and sound.

    I would recommend this to a friend