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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1123 reviews

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86%
would recommend
to a friend

Customers are saying

Customers enjoy the Satellite 15.6" Laptop for its great value, user-friendly interface, lightweight design, and sufficient storage capacity. However, some users have expressed dissatisfaction with Windows 8, the touchpad, the processor speed, its inadequacy for gaming, and occasional internet connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,123 reviews
  • Rated 5 out of 5 stars

    This computer is an excellent computer for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop computer is good for college papers and Internet searches

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the price but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi antenna kept dropping the signal, thought it was my router. But it was the laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop about a month ago and couldn't be happier with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very good & has a lot of features & programs on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money and updated to windows 10 with no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for regular use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for normal use. Internet browsing etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. very helpful and useful. I recommend it highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light, battery lasts forever, quick speeds. Great for anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop 2 months ago and it's working fine. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this laptop great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew for his graduation he really likes its

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes getting used to. put once you do, it is fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Accessibility to my computer makes life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer is for my 16 year old son. he absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great entry level laptop with good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop worked perfectly great value. have everything we needed

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Very slow laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow,Slow. Speakers sound terrible.Might return to dealer. Not satisfied.

    No, I would not recommend this to a friend
    • Brand response from ToshibaStaff
      Posted .

      Thank you for the review, keepgoingandgoing, and sorry that you are not 100% satisfied with the performance of your Satellite C55-B5101.

      The perceived speed & responsiveness of any PC will depend somewhat on the number of programs and processes currently running on the unit at any point in time, and their respective demands on various components, subsystems, and networking resources. Restarting the laptop and then checking performance after loading each individual app is one way to determine when the resource load begins to impact performance, and which apps most impact performance.

      Regarding sound quality, you may want to make adjustments to the sound enhancement feature by following these instructions:
      1. Open "Control Panel"
      2. Select "Hardware and Sound"
      3. Select "Realtek HD Audio Manager"
      4. Select "Speakers"
      5. Select "DTS"
      6. Select "Launch"

      If the above steps don't resolve the issues, I recommend performing a Windows Reset to restore the laptop to its factory settings. Be sure to first back up all critical data since performing a Windows Reset will remove all programs & data added after the factory software installation.

      The Toshiba Forums community knowledge base article at forums.toshiba.com/t5/System-Recovery-and-Recovery/How-To-Understanding-System-Restore-Refresh-Reset-and-Recovery/ta-p/342690 has detailed instructions on how to do a Windows Reset.

      If you need further assistance please visit support.toshiba.com or call Toshiba support at 800-457-7777.

      Thanks again for the feedback and for choosing Toshiba. Toshiba

  • Rated 5 out of 5 stars

    laptop price fit my budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my granddaughter who just loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    big bang for the bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first experience with wWindows 8. interesting and good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple computer bought for my mother, does its job very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for homework!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great to do my homework and surf the net.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well for me it was fine to use it , but grandma find it hard

    I would recommend this to a friend