Customer Ratings & Reviews

I bought a new Toshiba. Nothing but problems with keeping an internet connection. No, it's not the router, because my HP works fine using the same wireless router. I've had my HP since 2010. The Toshiba has me pulling out my hair.

It's good to use for basics, like web surfing and doing homework.

Keys too close. Can barely see letters on keys. Keys too flat.

I am a big fan of Toshiba laptops. This one is definitely a lower end unit.It does the job but it is very slow to connect wirelessly to the Internet. If the purchase is your main computer, this is not the laptop for you.

I like everything about it except that it drops the internet.

I am giving them away as a birthday gift.. Hope he likes it!

The computer started failing after 2 weeks always said this page cannot be displayed or would just shut off on its own I have nothing extra downloaded besides my Microsoft word and adobe flash player it made me upset

Windows system on it is not very smooth to operate with every slip something popping up interferring. Wi adapter is awful does not work most of the time especially when you are more than 5 ft away from router. Sometimes does not comunicate inside that distance. Thank goodness I revived my old laptop that I thought was dead (now works fine)that I had bought this new one to replace it. Looks like I am going to have to replace the wifi adapter in it. This issue has been going on for some time with these. I should have done some research before purchasing. Google wifi issues for this one and you will see.

My Toshiba was an open box item, it kept kicking me off the internet and had other problems, since then I replaced it with a HP its great best buys has so professional and helpful and very.happy with the experience.

It's not the greatest device, but it serves its purpose.

Will not recommend to any one .........!!!!!!!!!!!!!!!

The mouse is squirrelly but it's fine for what I need

I like the memory capacity for internal and external

In general it meets the needs for the planned use.

This laptop is very slow. DONT BUY IT! win8.1 sucks!

I purchased the Toshiba Satellite laptop because I wanted a low cost, but reliable Windows 10 laptop. I used it for a week with Windows 8, installing an endless list of updates, day after day, to get it ready to be upgraded. Yesterday, I downloaded and installed Window 10. The two hour upgrade process was easy. Windows 10 combines the best features of Windows 7 with the best features of Windows 8. I can work from a simple Windows 7 style screen or switch to a Window 8 style screen with live tiles that provide current news and weather updates, and direct access to my favorite apps, such as Spotify and Netflix. Windows 10 has a sleek, modern, and elegant appearance, combining aspects of the style of Windows phones with the style of Apple phones and computers. It is the best looking version of Windows ever. To my surprise, it works as easily as Windows 7 (my favorite Windows) yet the live tiles are more useful than I expected, with current weather and news updates. If I am working on documents with wifi OFF, and the screen at medium brightness, the Toshiba battery lasts five or six hours. Under heavy use, such as streaming a Netflix movie over wifi with the screen at a medium setting, the battery lasts two or three hours, which is quite reasonable for the large screen size. The cooling fan is very quiet so it is difficult to hear when it turns on and off, and the laptop remains relatively cool to the touch, even on the bottom surface. Windows 10 provides a battery life app that you can set to prevent live tiles from updating when the battery is low. Toshiba provides a battery app that can extend the typical two or three year lifespan of the battery to four or five years by capping the charging process at a low stress/low temperature level of 80% of capacity. That option does reduce the time between charges by about an hour. The wall charger is compact and lightweight, with an extra long cable for use at coffee shops where your table is ten feet from an outlet. The charger works well when the computer is off. When the computer is ON, and the screen is at maximum brightness and you are streaming Netfix movies, the wall charger struggles to keep up, taking thirty minutes to go from a 40% charge to a 50% charge. The large screen is bright and has good color and contrast for watching Netflix movies. Microsoft Office documents look sharp, and the large screen lets you enlarge documents to a much larger size than their printed version, which is great for my aging eyes. The keyboard has larger than average keys, which is a plus, but the keys have flat tops without the "cup" indentations that help keep your fingers centered. I have to look down to verify my finger placement. The large numbers pad is a nice feature for people who do a lot of work with numbers. The Satellite works wells with Microsoft Office, the new Microsoft Edge browser works swiftly with a good internet connection, and Netflix's movies look good and run smoothly. A Toshiba sound app is installed and I found, oddly, that turning OFF sound compression on the Toshiba sound app, then turning sound compression ON with the Windows sound settings made Netflix dialogue louder and clearer. The speakers are too thin sounding to enjoy music, and barely adequate for movies. Plugging in good headphones or a pair of powered speakers will greatly improve your enjoyment of Netflix. Cortana is the Windows 10 version of Siri. Click on the Cortana microphone and say "Will it rain today?" and Ms. Cortana says "You live in San Antonio in July...what do YOU think?". When Ms. Cortana does not have a snappy reply she sends you to a page of Bing search results related to your question. The search results are generally good, with fewer "paid for" sponsored answers at the top of the page in the style of Google search. I do not use the Satellite for games, so I can't predict which games will run well, but its entry level specs indicate this is NOT a laptop designed for demanding games. For my simple needs, typing documents, sending emails, and watching Netflix, the Satellite is equal to my desk top computer that costs 300% more. Window 10 runs well on it so the Toshiba is ready to handle modern software, such as Microsoft Office, both today and in years to come. I was pleased by the fact that Toshiba enclosed an order form for an extra wall charger and an extra battery, plus a 10% discount coupon for accessories. Some major computer companies make it difficult or impossible to obtain something as basic as a charger or battery.

Super slow, feezes constantly and it is brand new. I am only using it for simple internet browsing.

The laptop is slow, the wireless adapter keep dropping and can't keep connected for more than 10 minutes before it drops.

This lap top is too sensitive (mousepad) I also feel like it take too much time to download information. I wish I would have kept the Hp I originally purchased

Worked for a couple of weeks. Even updated to windows 10. Last time I powered it off it would not restart. Tried static discharge. Still unable to power on.