Customer Ratings & Reviews
- Model:
- L15W-B1208X
- SKU:
- 4213206
to a friend
Customers are saying
Customers are positive about the portability, touch screen, price, light weight, size, storage, and ease of use of the Satellite Radius 11.6" Touch-Screen Laptop. They appreciate its portability and compact size, find the touch screen convenient, and consider the price reasonable for the features offered. Customers also mention that the laptop is lightweight, making it easy to carry around, and has sufficient storage space. Additionally, they find it user-friendly and easy to operate.On the downside, customers are negative about the laptop's slow performance, short battery life, processor issues, freezing screen, and reliability concerns. Some users have experienced slow processing speeds and limited battery life, while others have encountered problems with the processor not matching the advertised specifications. There have also been reports of the screen freezing frequently and the laptop crashing after a short period of use.
This summary was generated by AI based on customer reviews.
good all around 2 in one that overheats easily
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 2 in one at the time Windows 10 was released and had 10 installed by Best Buy techs. The keyboard touch is a little quirky requiring extra attention to firm keystrokes on some keys. I primarily use this little machine which is very light and compact as my go to computer for everyday minutia in my kitchen where it sits on a granite counter top. In that location with the granite as a heat sink it works quite well and is used by everyone in the household, but on an airplane tray table, or regular table top or particularly on your lap it will overheat within minutes and shut down without warning. The machine has NO cooling fan of its own. My wife has resorted to putting a cold pack under it when it is not on the granite counter in order to keep it cool enough. Reading some of the other negative reviews I have not found mention of this problem, but some of the symptoms sound like they could also be caused by or aggravated by the overheating problem. This is not a put down of the Toshiba product line as a whole as I have owned several of their laptops which have served my family well.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, mvpc, and sorry to hear that you're experiencing an overheating problem with your Satellite L15W-B1208X.
This model actually does have a fan. If yours is overheating and the fan never turns on then I recommend contacting Toshiba support at 800-457-7777 to discuss with a support agent and possibly make warranty repair arrangements.
Thanks again for the feedback and sorry for the trouble.
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Skip it!! I've had a few Toshiba laptops and this one was the worst. Problems from the beginning. After a few days the track pad started acting up, as in only working when it felt like it. After 2 weeks it finally just crashed. Turned it on and a reboot screen came on, from there I tried many recommendations from pc forums and it just wouldn't leave the screen, I would have had to take it in to get repaired. Too much of a hassle for a NEW laptop. Returned it.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, JC7Lotus, and sorry to hear about the touchpad and crashing problem with your Satellite L15W-B1208X.
I understand that you already returned the product but for future reference, the touchpad can be toggled OFF & ON by using the F5 key. If that key is inadvertently pressed, the touchpad toggle feature can be perceived as a touchpad problem. If you use software that needs it, the "legacy" F5 function can be triggered by pressing and holding down the 'Fn' key while tapping the F5 key.
Also, I just want to point out that Toshiba support is available at 800-457-7777 and resolves most issues over the phone.
Thanks again for the feedback and sorry for the trouble.
- Cons mentioned:Slow
Not Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been super slow since I got it, I wouldn't buy again
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Rajon, and sorry to hear that you're not happy with the performance so far of your Satellite L15W-B1208X.
This model is equipped with Intel Pentium N3540 Processor and 4GB of RAM, which would normally be considered to be fully capable of handling any typical consumer level day-to-day computing needs such as email, social media, general web browsing, and light office productivity (word processing, etc.)
I wonder how long you've had the laptop. If it's new then Windows Update has possibly been busy downloading & installing updates. That's typically the case with brand new systems and, if so, it will tax initial performance until the updating process is completed.
If Windows Update has completed all pending updates and performance still doesn't seem commensurate for the hardware configuration, please contact Toshiba support at 800-457-7777 for troubleshooting help.
Thanks again for the feedback and sorry for the trouble.
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this machine like the plague - buy anything else. Terrible touch pad, practically no wireless capability - finding my home network is easy on every other device in my house except this laptop. Keyboard is too tight and unresponsive - tons of typos from a master typist. There are so many other (likely better) laptops available for less than the $400 I wasted on this one.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, sholt419, and sorry to hear that you've experienced some connectivity and input issues with your Satellite Radius L15W-B1208X.
I recommend checking Windows' advanced properties for the touchpad to make sure it is configured to your preferences. Here are the steps:
1. Go Settings > Devices > Mouse & touchpad
2. Click 'Additional mouse options'
3. Adjust the options according to your preferences
NOTE: Gesture controls can be found on the Device Settings tab by clicking on 'Settings...' there.
Regarding the keyboard response, if this is a brand new system then slight delays can sometimes be caused by Windows Update, which can tax the overall system significantly until Windows has finished downloading and installing all available updates.
As for the wireless connections, you may want to try reinstalling or updating the networking driver available at support.toshiba.com/support/modelHome?freeText=1200010412 (click the "Drivers & Updates" tab, then select "Wi-Fi")
If any of the issues can't be resolved using the above information, please contact Toshiba support at 800-457-7777 for further help.
Thanks again for the feedback and sorry for the difficulties.
Go for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one to my kid as his first PC, it doesn't need to be a fancy one, but it definitely works work
I would recommend this to a friendIn disbelief
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Pc would not power on after 4 days of it being open. Called Toshiba and they said to return it to Best Buy because they knew of the manufacturing defect. I purchased it for my 8yr old to play her games of Minecraft and Sims, but the processor was alittle slow for them. The sound quality was a little muffled, and it began to run warm day 1. Running windows was fine though...if it would have powered on. CHECK THE REVIEWS ON GOOGLE...was amazed at how many others had the same issue!
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, JBarnes, and sorry to hear that you encountered some sort of power issue with your Satellite Radius L15W-B1208X.
While the support agent you spoke with was correct to refer you to Best Buy to have a failure of a 4-day old system resolved (we wouldn't want to make you send such a new unit out for warranty repair), there is no such known defect so we apologize for that bit of misinformation.
I hope you'll update this review or post a new one when you get the replacement unit to let us know how you like it once you've had a chance to use it for a few weeks.
Thanks again for the feedback and sorry for the trouble.
- Pros mentioned:Portable
Just what I was looking for!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a teacher and I needed something that was small and compact so I could take it back and forth with me. This has been perfect. I like that it is a 2 in 1. The only minor complaint I have is that the keys on the keyboard are hard. You have to hit the keys with a bit of pressure to type. Other than that, I am satisfied.
I would recommend this to a friend WORST BUY EVER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.first off. this was ok for the first day but after it has been a nightmare. ive had this one for 3 months now and I'm on my 3rd one. today I just noticed the upper right part of my keyboard is now popping up. this is a piece of junk. DO NOT BUY! I'm happy that I sent the money on the extended warranty!!!
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, pilze8, and sorry to hear about the problem with your Satellite Radius L15W-B1208X.
Please consider sharing what sort of problems you experienced with the other units. Toshiba support is available at 800-457-7777 for help with warranty repair options.
Thanks in advance for any additional feedback and sorry for the trouble.
Fair product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for I think. It was very inexpensive and for that I did have to return once because of the sensitivity of the screen.
No, I would not recommend this to a friendDisillusioned purchase- Sorry to report this truth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sorry to report this review. I was genuinely looking forward to writing a gleaming 5 star review, and unfortunately I am here writing this now.These observations are based on my personal experience. True story: I read reviews and educated myself prior to purchase. Bought this laptop for school for simple tasks-mainly Microsoft Office functions and internet. Struggled with it from the get-go. DAY 1: I feel like I was transported back to 1995 with the dial-up Reeeeeeeererrrr..........rrrrrrrrreeeeeee........ noise flashbacks minus the noise (comparable waiting time#. Strike 1. Strike 2: Programs do not load, internet cuts out (Strike 3#, says "limited" and does not connect to wireless, and slow 2 minute start-up time #Strike 4....) are just a few of the several issues with this laptop within 24 hours. I can't even type more on this review because the keyboard is so uncomfortable. Not sure if it is faulty or just junky, so it left me extremely disillusioned. Again, this is my experience and I hope this does not happen to you. Best of luck to you all.
No, I would not recommend this to a friendScreen Cracked, no help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this machine less than two months ago and the screen cracked at the hinge when opening. Took it to the local store and they said there is no coverage for a cracked screen even if it wasn't caused by negligence. Very disappointed! No help from Best Buy or Toshiba. Don't purchase this machine!
No, I would not recommend this to a friendVery bad keyboard!! Wasted money!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good but keyboard sucks. Keys started falling apart after 2 months of purchase. Manufacturer warranty does not cover it the customer rep told me that they cannot do anything but repair with extra cost. Please don't waste your money in this laptop. I m regretting my decision to buy Toshiba. I wont buy any thing from Toshiba period..
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Gorkhe2015, and sorry that keys have come off of the keyboard of your Satellite Radius L15W-B1208X.
The Standard Limited Warranty covers all defects in parts & workmanship, but if a service technician determines that the laptop is physically damaged then repair of that damage may not be covered by the warranty. (Toshiba does offer a SystemGuard warranty extension option to cover accidental damage which would cover such an issue if purchased, and many retailers independently offer similar plans.)
Thanks again for the feedback and sorry for the trouble.
Great laptop for leisure
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! High screen resolution and enough power to do everything you need (except video games or heavy processor files) I'll bug it again!
I would recommend this to a friendRefund
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the product literally an hour ago. It froze up on me during set up. Now my screen is blue and and been stuck like that for the past 20 min. Smh.. Literally bought this an hour ago. Never buying a Toshiba product
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, ohmeohmy, and sorry to hear that you seem to have received a defective Satellite Radius L15W-B1208X.
Toshiba has new product return agreements with our authorized retails, ensuring that if a new laptop is defective you can have it replaced by or receive a refund from the place where you purchased it.
If you prefer, you also have the option of making warranty repair arrangements with Toshiba support at 800-457-7777.
Thanks again for the feedback and sorry for the trouble.
Great for homework
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job if you use word and excel. and need to look things up online. Dom't open too many windows at the same time or it'll freeze up.
I would recommend this to a friend- Pros mentioned:Light weight
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for school and very light weight. Defiantly high tech and easy to use etc
I would recommend this to a friend - Pros mentioned:Touch screen
Awesome Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and I love that I can fold the screen to make it more like a tablet.
I would recommend this to a friend perfect laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a gift for my nephew. He loves it. It's good for gaming and work. The processor is fast, the screen is beautiful and it is very light and like a "tablet" to take everywhere.
I would recommend this to a friendPoor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If it is made by toshiba, it is worthless. I would never recommend to anyone.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Wapjr.
It's not clear whether or not you own or have used a Satellite Radius L15W-B1208X but, if so, please consider sharing some specific details regarding what you like and dislike about it. This will increase the value of your review for other shoppers considering this model and will also be appreciated as feedback to Toshiba as input towards how we might improve future products.
Thanks in advance for any detailed feedback.
intelligent design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable price. It intelligent design allows it to folds for Laptop, Tablet, Tabletop, Presentation, and Audience modes.
I would recommend this to a friend