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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 145 reviews

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83%
would recommend
to a friend

Customers are saying

Customers commend the Satellite Radius 11.6" Touch-Screen Laptop for its portability, light weight, touchscreen capabilities, and compact size. They appreciate its affordability and user-friendly interface. However, some users have expressed concerns about its slow performance and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 145 reviews
  • Rated 5 out of 5 stars

    Great laptop as Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter loves the gift we got her, which was the laptop. Only 1 thing is salesman said I could change everything over to her name and I haven't been able to do that. This includes the geek squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good beginner computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard has probems. sound in it is awful. video sometimes lags. the computer itself lags.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Choice for level work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer primarily for college level work and it didn't disappoint. Fast processor, friendly size for college environment and really rest

    I would recommend this to a friend
  • Cons mentioned:
    Wi-fi

    Rated 2 out of 5 stars

    Just an ok unit. Only use for web surf.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-fi was very slow. Had Geek squad agent download driver update from Toshiba. Better now.

    No, I would not recommend this to a friend
    • Brand response from ToshibaStaff
      Posted .

      Thank you for the review, Ralph, and glad to hear that updating the Wi-Fi driver of your Satellite L15W-B1208 seems to have resolved the trouble.

      Driver updates are available to all customers at support.toshiba.com and are always recommended as an early troubleshooting step when problems arise. Also note that Toshiba support is available at 800-457-7777 to assist with troubleshooting help and warranty repair arrangements, if needed.

      Thanks again for the feedback and for choosing Toshiba. Toshiba

  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Worst laptop ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on a Fridayby Saturday morning it was not charging had it exchange for another one. One month later something went wrong with it and can not be returned or exchanged store wants to charge to much to repair had to contact manufacture and still had to pay to fix issue. Over all its small and nice but it's not realiable at all

    No, I would not recommend this to a friend
    • Brand response from ToshibaStaff
      Posted .

      Thank you for the review, Carlos, and sorry to hear that you had ran into some sort of problem with your Satellite L15W-B1208.

      You don't mention a particular symptom that you've experienced but Toshiba support at 800-457-7777 resolves most tech support issues over the phone so consider working with them to troubleshoot whatever problem you're experiencing. If they are unable to resolve the issue over the phone they will be able to help you make repair arrangements.

      Regarding repair costs, Toshiba laptops sold in the US come with 90-days of free technical support and a one year warranty which covers repair of any defects in materials or workmanship. If the 90-days of free technical support has expired or if the problem is caused by software or configuration issues then you may need to purchase a support extension. However, there is no charge for warranty repairs performed by Toshiba.

      When arranging for a Toshiba warranty repair you will be given the option of purchasing a shipping box with appropriate packaging and a prepaid shipping label for a nominal fee, but you also have the option of using the shipping materials and carrier of your choice to deliver the laptop to our repair depot.

      Thanks again for the feedback and for choosing Toshiba. Toshiba

  • Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a computer to use only for my financial transactions. Price was good, I got 1 year free Office 365, and the size is absolutely perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my granddaughter and she knew more about it than I did. It's what she wanted for college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great laptop for my grandchild

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a perfect laptop for all ages. I'm considering purchasing a second one for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my daughter loves it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter wanted a 2-1 for Christmas. she loves it. like that is has 500 gb storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and quality. I am very impresses. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for a few weeks so far so good!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who help me was good costume thank u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy have good product and better service and there is a great feiends who are help full thanks for the help

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked only the lap top but I put is that by becoming Tablet is very thick but otherwise okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for college papers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every kid needs one when they leave for college aand this is working out perfect for that purpose. I want one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son and he plays his games on the lap top without any problem great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice light laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product from best buy are always reliable compared to others

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small need regular size laptop looking at a tablet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features of my new laptop and cant stop using it lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for a Cheap Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Ok for the price nothing to get excited about .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient. I use it a lot as a tablet for personal things.

    I would recommend this to a friend
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