Customer Ratings & Reviews
- Model:
- P55W-B5112
- SKU:
- 3477007
to a friend
Customers are saying
Customers have good things to say about the Satellite Radius 15.6" Touch-Screen Laptop. They particularly enjoy the touch screen, long battery life, affordable price, lightweight design, fast processor, and its versatility. Some customers have expressed concerns about the fan noise, the Windows 8 operating system, and the lack of a DVD drive.
This summary was generated by AI based on customer reviews.
Great for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for movies or playing games such a nfs and gta.
I would recommend this to a friendA reasonable laptop for student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return first one due to keyboard malfunction. It did not have quad core, it had dual core i7 instead.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely wonderful great service and experience a+
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice new computer. A lot of great features overall
I would recommend this to a friendA laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works. Put a SSD inside works even better. Yay!
I would recommend this to a friendGood Laptop for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really enjoy the laptop. I recommend it to anyone.
I would recommend this to a friendlove my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have been very satisfied with service and product.
I would recommend this to a friendOk but get blue screen restarts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the laptop works it's ok out of the box. the startup speed is very slow. You can't use this in sunlight so don't plan on taking it outside. Major issue are blue screen restarts. After a month of using it the computer crashes.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Laptop, and sorry to hear about the blue screen problems with your Satellite P55W.
I recommend performing a Windows Reset to see if that might eliminate the blue screen issues, since they can indicate corruption of Windows itself. Make sure all of your files were backed up since it will remove all data that has been saved on the primary storage.
See the Toshiba Forums community knowledge base article and video at forums.toshiba.com/t5/System-Recovery-and-Recovery/Video-How-To-Understanding-System-Restore-and-Recovery-options/ta-p/342690 for more Windows Reset information and instructions.
Also, once the Windows Reset process is completed, we recommend NOT letting Windows Update install any "optional" updates since those can overwrite drivers & utilities that are optimized for or by Toshiba. Optional updates can be installed via the Toshiba Service Station app or by visiting support.toshiba.com. That said, we DO recommend using Windows Update to install 'important' updates.
If you need further help please contact Toshiba Support at 800-457-7777.
Thanks again for the feedback and sorry for the trouble.
Toshiba Satellite Radius Sucks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the first laptop and the speakers/sound system was broken. Returned it Best Buy to exchanged for a new one. A month after, the cooling system was having problems. It needed to be shipped and repaired to Jeffersonville, Indiana. They told me that it would take no longer than 10 business days to repair. They had it since April and I'm still waiting.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, SecretShopper, and sorry to hear about the delay in the repair of your Satellite P55W.
If there is a part backorder the turnaround time can exceed the typical maximum of 7-10 days for a warranty repair. You can check the repair status at depotgateway.toshiba.com or call Toshiba support at 800-457-7777.
Thanks for the feedback and sorry for the trouble.
Great product however mine had cooling system prob
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really liked this until it started having cooling system problems after about two weeks of use
No, I would not recommend this to a friendWas too expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow for 10 minutes after boot. I don't even have alot of files in my hardrive
No, I would not recommend this to a friendStay away from this one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It may seem like a good deal considering it comes with an Intel core i7 processor but it is impossible to stay connected to wifi unless you are directly underneath the router. After researching the problem, it seems like the wifi card, produced by Intel, is faulty and Toshiba and Intel are unwilling to fix it. There is no replacement wifi card for this model laptop. So what seems to be a good deal is just a piece of garbage. I am a grad student and this laptop has negatively impacted my school work.
No, I would not recommend this to a friendgreat ketboard, but couldn't write on the screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.finger writing worked, but no stylus would let me write smoothly to take notes.
No, I would not recommend this to a friendgood beginner computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my child, is perfect for her and she enjoys it
I would recommend this to a friendFirst impression not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Three months after buying this computer it is now out for repairs for keyboard problems. Tech told me that Toshiba is having issues with keyboard not working. Since I bought this for my daughter to start college she is now starting the first two weeks without a computer.
No, I would not recommend this to a friendPurchased 1 month ago; already has issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took it back to best buy and they wouldn't let me return the defective computer . It is only a month old: the keyboard is frozen and the screen is black. They said I had to return it to Toshiba and let the warranty take care if. Now I won't have a computer for weeks while it is repaired.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Larakeywest, and sorry to hear about the keyboard and screen issues with your Satellite P55W.
The average turnaround time for repairs is 7-10 days. Sometimes repairs are completed significantly faster but they will seldom take longer unless there is a part backorder.
For further assistance, please contact Toshiba Support at 800-457-7777.
Thanks again for the feedback and sorry for the trouble.
Awful Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one the sound did not work right out of the box. The second one after only two weeks turned off one time and never turned on again. Geek Squad could do nothing for it. Now the third and same computer as the first two has two keys that are sticking and keeps freezing up and having to be shut down after a couple of hours to continue on. I would NEVER recommend this computer to anyone. I have had several previous Toshiba's and have really loved them. NOT THE CASE WITH THIS ONE.
No, I would not recommend this to a friendWasnt for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop itself was great but the electrical cord, kept over heating. Exchanged it for another one and it was the same.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Netlondon, and sorry that you experienced some sort of an issue with the adapter of the Toshiba Radius.
Adapters do tend to get warm or even what some might consider hot. It can generally be expected when used for extended periods of time, but would be cause for concern if it were so hot that it became uncomfortable to touch. In such cases we would recommend disconnecting the adapter from the wall outlet and contacting Toshiba support at 800-457-7777 for further direction.
I wonder if you have tried plugging the adapter into another AC outlet at a different location, in case there's a problem with the wiring where it has been used when seeming to overheat.
Thanks again for the feedback and for choosing Toshiba.
Awful, slow.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I purchased this lap top for myself less than a month ago. We were told by a best buy sales person this was a great laptop and would fit my business needs. I have had this lap top for just over. Month, have installed only Microsoft office, and a virus protection on the lap top, and have used it only for a month long online class. The antivirus did not do its job, the computer is slow and bogs down. Unfortunately, we were stupid and did not purchase a warranty so I am at a loss of $1000 for a months use of the laptop. Do not waste your money. For $900 you would think this lap top would at least last a few years.
No, I would not recommend this to a friendWi-Fi doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this computer for less than a month and have had terrible issues with the wi-fi. It takes FOREVER to download anything. At first I thought it was my internet but none of our other devices are experiencing slow speeds. Last night I went ahead and reset the router to be sure (I was trying to download Windows Essentials and it wouldn't download). After the router came back on some how the Wi-Fi on the laptop became disabled and nothing I do will turn it back on so I can reconnect to the internet. Planning on returning this since a computer with no internet is pretty much an expensive paper weight.
No, I would not recommend this to a friend