Customer Ratings & Reviews

This was a very good value and ran great. I took it on a plane and bubbles formed inside the screen from the pressure change. They want $350 to replace the screen. Frustrating.

I think this is an excellent computer for the money. I was able to get it on a one day sale for $749. New 5th GEN I7 Broadwell processor, backlit keyboard, 1920 x 1080 resolution, 8 GB RAM, 3 USB 3.0 ports, a bargain for the money. Runs quiet and cool. I do find the fan can get loud if I push the processor. I do have one problem. I have a wireless N router. The farther I get away from it, the slower the internet speed. Side by side with my older Toshiba laptop, (with an N-card), this one’s internet speed is much slower at a distance. Speed is the same when close to the router. Geek Squad suggested a swap, which I did and found no difference. I plan on buying a new AC router and hope that resolves this issue. One other advantage is a discrete INSERT key as well as a BREAK and SCROLL LOCK that stays at setting. An HP I tried had none of these.

I had gotten this Toshiba for my Vacation to enjoy. and the Graphic card keeps stopping. and restarting. and have a lot of trouble with other parts of online and so much more. its not even a month old.

I had problems within the first month. I had to send it back to get fixed. I'm disappointed because this is the second thing I bought from best buy that stopped working within 6 months.

I read lots of reviews on this laptop and decided to purchase it for school. I really wish I hadn't!!! It was very slow and after owning it for three months the screen started glitching so bad it was unusable. I drove two and a half hours to my nearest store and while the sales people were very nice almost a month later I'm still waiting to get it back. Thankfully my son had a cheap laptop from Walmart I could use for my online college classes!!! Save yourself a lot of money and dont purchase, I wish I hadn't!!

Battery life is fantastic is you properly adjust the settings. I was only getting 3 hours until I played with the eco settings and now I can get 7 hours. The real kicker is the Ram and processor, this computer powers though anything and does tasks great that used to cause my 2nd gen i7 to freeze. Graphics card plays any game but will cause a little lag when playing super high power games. Really great for playing tablet games with friends and kids, put the comp on a table like a tablet and play risk with 4 people. Not as portable as some smaller ones but you get a great, full feature keyboard. This is not a tablet replacement, but meant to be your do everything computer/laptop. Sacrifice portability with its larger size, but is light and still travels great and you get a great gaming/multiplayer experience with the bigger screen. Thouch screen is fantastic as well, good for taking notes or drawing if you get a stylus, but need to get a battery powered stylus for accurate use. Hands down the best value for the specs you get, and any wifi issue you read about has been fixed for a while now.

This laptop was initially a great item. I splurged on what I expected to be a product which would stand the test of time. After about a year and a half, the laptop would not power up. I had to take it in twice. This has never happened with my other 200.00dlr laptop. I expected pay more, get more, but that was not the overall experience with this lap top. Still works well after the service, however not happy with the delay in having to fix a fairly new laptop TWICE.

The cooling fan is constantly racing regardless of cpu usage. The touch pad is flighty and causes the cursor to randomly jump around when typing as well as randomly jump between open applications. Very frustrating. Already exchanged one machine. Won't buy another Toshiba.

The laptop goes off and does not turn on all the time. If you get it on you will have a good experience. It seems like an okay laptop.

I've had this for 5 LONG months and it's been nothing but a hassle. Disappearing or freezing mouse, sometimes it won't shut down, sometimes it shuts down suddenly while I'm typing away, and worst of all, the dreaded black screen of death. I've wasted days if not weeks of productivity horsing around with this thing and it's having a negative impact on my business. I will never buy Toshiba again.

I have to restart my computer because the mouse disappears and the computer is very slow too often.

light weight, is fast and key board lights up which is nice

I'm an experienced computer engineer and instructor. This is why I love this computer, 1. The keyboard has larger, clear, and back-lighted keys great for weak eyes. 2. The screen folds back into several configurations that are perfect for working in bed! 3. The screen is quite touch sensitive unlike some tablets and computers when you have to peck, peck, peck on a spot to get the computer to respond. 4. The "touch pad" is also very sensitive - the cursor and click functions are enabled easily. No scraping your fingers raw. 5. The screen resolution is 1920 X 1080 which is still the defacto standard although some tablets and computers are higher but you pay for the higher resolution and apps are very limited or non-existent. 6. The screen resolution divided by the screen dimensions for the length and width of the screen result in a high pixel density which improves the appearance of graphics and text. Ex: 1080 / 7.5" = 144. 7. The Intel i7 CPU processor is state-of-the-art for advanced spreadsheet and gaming although some gaming may be slower. 8. This model has a virtually noise free fan and 1TB disk drive. Frankly, the hard drive is sufficiently fast that you probably shouldn't decide on a solid state disk drive at an enormous price increase (for less capacity). 9. This computer is obviously heavier than an Apple Mac Air or Mac Air Pro but should you pay another thousand dollars for 4 pounds? 10. If you watched a video on how this machine is manufactured you'd be amazed at the internal quality and value. In my opinion, this computer is easily the best-in-class and you won't cry after spending its modest cost. 11. I typed this review on the computer in question and the chassis heat has not changed at all. Heavy gaming apps might make it hotter. 12. I use this computer to edit and play back video projects taken with my GoPro action cameras (another reason for 1920 X 1080). I'm satisfied that I'm not losing the quality of the image captured by the GoPro camera when playing it back. Go for it !

PC is ok , but could have been better priced, no MS office product installed!!!

The laptop is awesome. My only concern is how easy the screen moves, wondering if hinges will give out over time. It runs very fast now that I have an SSD in it. The 1TB HDD that came with it caused windows to not be very responsive the first couple of minutes after booting up, and when any frequent IO was being done. I put a Samsung 850 EVO SSD in and now it is lightning fast. The keyboard keys are smooth, and the little tabs on the F and J keys aren't really that noticeable so it takes some getting used to if you are a touch typist to just drop your hands down and let your fingers find the home keys unconsciously. Backlit is great and a must have anymore if you ask me. The sound is better than average for a laptop, and being on top makes it sound good when watching videos / listening to music. The trackpad has been fine, although it has a rough feel to it. It isn't sandpaper, but it isn't smooth either. The width of it concerned me before I ordered it as I thought it would get in my way when typing but it hasn't been an issue. I have large hands so I would think normal or smaller hands would be even better. The screen isn't as bright as some others I've seen, but it is bright enough for me for home or office lighting (haven't tried it outdoors though). The power button is on the left hand side which I understand if you are using it in tablet mode. However, it is easy to accidentally press so make sure your settings have the power button set to put the computer into sleep mode so all you have to do is just press it again to be back up right away. By default I think it was going to hibernate or power off. There is some flex if you pick it up from the front corner, but almost all 15.6" laptops have that unless you pay more for a metal. I rarely hear the fan unless I'm doing something resource intensive, and even then it isn't that loud. I don't notice any heat build up either. Note that I do not game, mostly programming, minor graphics work, web, email and occasional videos.

My Toshiba Laptop is very slow. I was trying to get help from Geek Squad, they said I have to download some program, do this, do that.. I did it, not helpful. I think my Laptop has a problem.. My Toshiba TV has a problem too.. The sound comes from the TV comes accompanied by a squeak..

computer would be great if it had anything but windows 8.1

Have had this laptop for a little over a year. Sleek , slim, one of the first laptop/ tablets, the camera could be better. I mean if cellphones have cameras like they do...

They suck...we got 2 laptops in July 2015. Have had to have 1 repaired 3x's, going to return it today for an H/P! The second one has had to be repaired 1x. Biggest problem keyboard quits working, mouse pad stopped working, screen froz,e computer would not shut down.

I bought one and it worked amazing the first week. After it did an update of about 72 things it was so slow! I also couldn't get on the Internet! Brought it back and got a new one and the same thing happened! I finally just bought an Asus and was done.