Customer Ratings & Reviews
- Model:
- P55W-B5112
- SKU:
- 3477007
to a friend
Customers are saying
Customers have good things to say about the Satellite Radius 15.6" Touch-Screen Laptop. They particularly enjoy the touch screen, long battery life, affordable price, lightweight design, fast processor, and its versatility. Some customers have expressed concerns about the fan noise, the Windows 8 operating system, and the lack of a DVD drive.
This summary was generated by AI based on customer reviews.
Problems problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, screen is glared up, Track pad issue, slow screen transformation when changed from/to the tablet mode. Wifi disconnects on its own... Love the metallic look though.
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ever. I bought this online and it arrived not working right. The touch screen malfunctioned and I could do nothing. I returned this to best buy within 24 hours of it arriving in the mail.
No, I would not recommend this to a friendAlways froze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found out after purchasing this product that Toshiba was having several problems with their laptops which included screen freezing and fluttering screen.
No, I would not recommend this to a friendFailed in a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i didn't have enough time to see how great the laptop was, started to fail at the second week and returned the lap for repairs in a month of purchased
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Andy, and sorry to hear that your Satellite P55W required a warranty repair.
I have every expectation that you'll get many years of reliable service from it once the repair is completed. I hope you'll update your review once you've had an opportunity to use it for awhile.
Thanks for the feedback and sorry for the trouble.
non-starter out of the box.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I received the computer I tried to do the setup but had Internet problems. Ten had no sound. Geek squad could not fix the sound.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, mikew409, and sorry to hear that you had some sort of networking and sound issues while setting up your Toshiba Satellite Radius.
Without more details about the nature of your Internet problem I can't be sure of how to help, but I recommend reviewing the following Toshiba Forums community knowledge base articles and "how to" videos for help with Wi-Fi troubleshooting:
- forums.toshiba.com/t5/Networking-Wi-Fi-Knowledge-Base/Is-there-a-way-to-maintain-the-Wi-Fi-connection-when-a-laptop/ta-p/277659
- forums.toshiba.com/t5/Networking-Wi-Fi-Knowledge-Base/What-can-I-do-if-my-laptop-s-Wi-Fi-doesn-t-connect-after-coming/ta-p/340244
- forums.toshiba.com/t5/Networking-Wi-Fi-Knowledge-Base/Why-is-the-wireless-signal-strength-so-low/ta-p/275439
- forums.toshiba.com/t5/Networking-Wi-Fi-Knowledge-Base/Troubleshooting-Wi-Fi-Wireless-Problems-Windows-8/ta-p/365081
- forums.toshiba.com/t5/Networking-Wi-Fi-Knowledge-Base/Video-How-To-Connecting-to-a-wireless-Wi-Fi-network-using/ta-p/346126
Regarding the sound, please make sure that the audio is not muted by either clicking the speaker icon in the Windows notification area (if present) or by pressing the Volume Up function key.
If the recommendations above don't resolve the issues, please contact Toshiba support at 800-457-7777 for further help.
Thanks again for the feedback and sorry for the trouble.
- Pros mentioned:Touch screen, Weight
Fantastic laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't get much better than this laptop. I purchased this to replace my ailing P755, which has an older i7 and is pretty laggy at this point. The keyboard, processor, sound quality, and screen are all huge improvements. It also weighs a lot less and doesn't fry my lap while watching movies. I like that the finish doesn't pick up fingerprints and the backlit keyboard is a nice touch. The P755 does have a backlight but only on the touchpad and the Satellite logo, which is more obnoxious than functional. That being said, I originally purchased a customized version of the C70 from Toshiba Direct because this website told me none of my local stores carried it. Well, they do, and I wish I had gone to the store before I ordered it. The C series is a child's toy compared to this one. I never even booted it up - the touchpad and keyboard rattled right out of the box and I immediately called for an RMA. My only complaint is it doesn't have an optical drive, but I'm not going to fret about buying a relatively cheap external drive when the laptop is this nice. Windows 8 is not nearly as bad as I thought it would be. I haven't had any issues with the wifi on this one, but I have had recurring issues with the wifi on the P755.
I would recommend this to a friend difficult to complete startup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very difficult to use.....clearly not worth the price......horrible initial presentation.....buy something else
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Marrecon, and sorry to hear that you are not happy with your Satellite Radius.
I'm guessing that your comments are mostly about Windows 8, since you mention "initial presentation". If this is your first experience with Windows 8, I think you'll find that it has all the power and utility of earlier releases along with some new features once you get familiar with it. (Feel free to bypass the Start screen and go straight to the Desktop, if that's your preference.)
Toshiba has some knowledge base articles and videos to help with the transition to Windows 8. Here are a few links that you may want to review:
- forums.toshiba.com/t5/Windows-8-Knowledge-Base/Video-How-To-Getting-started-with-Windows-8/ta-p/341006
- forums.toshiba.com/t5/Windows-8-Knowledge-Base/Where-is-the-Start-button-menu-and-Control-Panel-in-Windows-8/ta-p/341830
- forums.toshiba.com/t5/Windows-8-Knowledge-Base/How-do-I-perform-common-Windows-7-tasks-using-Windows-8/ta-p/286253
- forums.toshiba.com/t5/Windows-8-Knowledge-Base/How-can-I-make-Windows-8-seem-more-like-Windows-7/ta-p/286271
- forums.toshiba.com/t5/Windows-8-Knowledge-Base/Windows-8-Quick-Start-Guide-Desktop-Mode/ta-p/373989
Please visit support.toshiba.com or contact Toshiba support at 800-457-7777 if you need more help.
Thanks again for the feedback.
Toshiba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lcd went bad, starting to discolored and hard touch
No, I would not recommend this to a frienddefects in the key board, on the first day.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.poor quality, keyboard defect on the first day of purchase.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Touch screen
yap!! finally bought it!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay! after months of research i found the laptop i liked. And finally convinced my mom to buy me this laptop. And when i saw the laptop i was waiting for months it was so cooll!! but the only thing i was disappointed was in the weight of the laptop. I mean i love the product but it's kind of heavy for me. I have to take it to college everyday and its kinda tough. other than that the product is awesome. with its all the features. It's super fast and even if i use it for like whole day non-stop it doesn't heat like other laptops. The keyboard is smooth. the design is nice and of course how can i forget the speakers.. The in built harman/kardon speakers "THE BEST". And the battery life 6-7 hrs. i mean that's the best u can get... Over all its the best product. and i'm glad i found u my toshiba.. ;)
I would recommend this to a friend No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my second one and it didn't irk right out of the box! Go with Asus or Dell!
No, I would not recommend this to a friend- Pros mentioned:Battery life, Price
Fast notebook with amazing display!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this notebook while it was on a daily special, so I got a great price, but I hadn't been able to see a display model. I am extremely pleased with it! Fast processor, extremely fast wireless, awesome display and the Dragon Assistant works great! The battery life is really good, too! Overall, I could not be more pleased with this purchase.
I would recommend this to a friend Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keys stopped working after 4months only used it for school and work
No, I would not recommend this to a friend- Pros mentioned:Touch screen, Weight
Too much Toshiba
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the hardware side of this machine - great design, bright screen, light weight, etc. BUT - I am not enjoying the preloaded Toshiba apps - why do manufacturers presume they need tp provide redundant software? Some of these apps are hard to uninstall, do not play well with other apps and generally detract from an otherwise enjoyable set up. Ask Best Buy to uninstall them to save you the frustration.
I would recommend this to a friend - Pros mentioned:Touch screen
A hidden gem.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the umpteen different laptops I've owned over the years, Toshiba never disappoints. The P55W is nothing les than a superior laptop. Every once and few years Best Buy has a blow out deal with laptops, that seems almost too good to be true. When I saw this advertised in the new ad, I thought what a smoking deal and decided to take a chance. Not only was I was not disappointed, but l was blown away by how amazing this laptop is. This has got to be one of the finest built machines I've ever used, from the build quality, to the design, even the speakers are fantastic. The i7 makes it lightning fast on pretty much any program thrown its way, and the brightness and clarity on the screen are beautiful! To my surprise, the touchscreen works flawlessly without any lag or inaccurate touches. This is definitely the best laptop I've ever purchased, and I strongly recommend it to anyone looking for a new laptop.
I would recommend this to a friend serious wifi issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had problems with the wifi connectivity and speed.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Anne, and sorry to hear about the Wi-Fi issues with your Satellite P55W.
You may want to review the following Toshiba Forums community Wi-Fi knowledge base articles for troubleshooting tips:
- http://forums.toshiba.com/t5/Networking-Wi-Fi-Knowledge-Base/Why-is-the-wireless-signal-strength-so-low/ta-p/275439
- http://forums.toshiba.com/t5/Networking-Wi-Fi-Knowledge-Base/Troubleshooting-Wi-Fi-Wireless-Problems-Windows-8/ta-p/365081
- http://forums.toshiba.com/t5/Networking-Wi-Fi-Knowledge-Base/Video-How-To-Connecting-to-a-wireless-Wi-Fi-network-using/ta-p/346126
If none of the above articles helps, I recommend performing a Windows Reset, returning the product to factory condition, to resolve any potential software or configuration change issues. Be sure to first back up all personal files since the process will remove all data that has been saved on the primary storage after the unit left the factory.
Please review the Toshiba Forums community knowledge base article and video at forums.toshiba.com/t5/System-Recovery-and-Recovery/Video-How-To-Understanding-System-Restore-and-Recovery-options/ta-p/342690 for more Windows Reset information and instructions:
If none of the above solves the problem, please Toshiba support at 800-457-7777 for further assistance.
Thanks again for the feedback and sorry for the trouble.
worst Notebook ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen, video card and hard drive were broken down
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, JCP2015, and sorry to hear that you encountered some issues with your Satellite P55W.
Since I don't what symptoms you've experienced that led to your description of the screen, video card and hard drive being "broken down", I'll just recommend performing a Windows Reset to help clarify whether the problems might be related to software or configuration changes. See the Toshiba Forums community knowledge base article at forums.toshiba.com/t5/System-Recovery-and-Recovery/How-To-Understanding-System-Restore-Refresh-Reset-and-Recovery/ta-p/342690 for detailed instructions on how to perform a Windows Reset.
If the issues persist after the Windows Reset, please contact Toshiba support at 800-457-7777 for further help with diagnosis and, if needed, repair arrangements.
Thanks again for the feedback and sorry for the trouble.
- Pros mentioned:Battery life, Touch screen
Power House Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance even in eco mode,which I use. Screen is excellent, best speakers i've heard on a laptop, replaces a Dell Studio laotop that's several years old, Best Processer, Ram, HDD. I would buy another one if I needed to. Just keep a current backup for went things go bad. Macrium Reflect Free v5 is a great imaging software. If this laptop will last a long time, I'll be very happy!! ALso forgot to say, the battrey life is great.
I would recommend this to a friend Do not purchase this item, it is defective.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this computer for school. It had good reviews and at first it worked great. Got a good value on it. However about a year in, the keyboard quit working. Turns out, after more detailed research, it is a known issue that the keyboard will stop functioning (usually after warranty is out). Toshiba is aware of this, but won't stand behind fixing it. We had to send it for repairs, and now the repairs are almost as much as the computer was to buy. Extremely disappointed with this product. Would not buy nor recommend, especially since the keyboard issue apparently has been going on a long time.
No, I would not recommend this to a friend- Pros mentioned:Touch screenCons mentioned:Fan noise
Great specs for the price but loud fan.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought this laptop for the great price of 699.99 at the time. I love how responsive the touch screen is and I love how you can also turn it into this giant tablet. The performance is great but like everybody else, the fans on this laptop are always on. Whether I'm doing minimal tasks; like surfing the web, watching Netflix or even writing this review. The FANS ARE ALWAYS ON. This is the second time i have exchanged it and i don't want to exchange it again because they're out of stock in my area and don't want to lose a great laptop. I also have an issue with the wifi that turns off and on every now and then. If there's a way to fix the fans or the wifi issue i would give this laptop 5 stars. But until then I'm a little disappointed. Toshiba has always been my brand because the satellite laptop was my very first laptop of my own when i was in high school. 7 years later i bought this laptop for school because my old one finally gave out and I just hope this one wont disappoint me.
I would recommend this to a friend