Customer Ratings & Reviews

I am just not sure where all these 5 star/4 star reviews are coming from. I bought this laptop today and will be returning it because wow, this thing just sucked. I was hoping to play an online game on it and that is out of the question. The thing doesn't even allow me to watch streaming videos online while my 5 year old macbook pro would leave this thing at the starting line. I also hate the glossy keyboard, feels like my fingers can't stay on them to type.

I bought this notebook in July 13 and in the same week its touchscreen started to give problems and I disabled it. Yesterday I was working on it and the battery run out and I just plugged the battery charger right away but it doesn't turned on! I called to toshiba and they said that I should send to repair from 7-10 business days and also that I'm responsible to pay the shipping!!! That's an absurd because I'm a college student and I only bought it for studying and now I can't work and I have to wait for them to repair something I'm not responsible to be occurring! I'm the victim and they should offer something else instead of making me wait and PAY for the shipping!!! I'm really disappointed and I deeply regret of making this purchase. I do not recommend this at all and actually I do not recommend any purchases from this company.

Bought it like a month ago , first time loading was really slow thought it was because it was new and it was setting everything up , but still after that was still slow , in few words i had to configure everything for low performance and deactivate some useless startup services so it was fine , i didn't even have to do that with the old one i got 4 years ago , besides all of this after i got it i had to deactive the touch-up screen system because after being turned on for a while somehow you get "ghost" touches on your screen so it makes it uncontrollable even if you restart your computer keeps having the same issue ....after all this configuration is been working fine but toshiba forgot to kiss (Keep it simple stupid ) so many features to make a laptop slow and uncontrollable.

After 2.5 months of owning the laptop it no longer powers on and shows no power indication when plugged in. Called Best Buy and was told to call Toshiba. Two thumbs down for Toshiba poor quality and two thumbs down for Best Buy.

I have owned this laptop for about four months and I absolutely hate this laptop! Every time I try to move it, I hit the power button on the side of the laptop, so it turns off. Also, lately, the touch screen doesn't work really well on the left side of the screen, and today, the caps lock button was off, but would only type in all caps until I turned the caps lock button on, then it would only let me type in lower case letters, and now none of the keys across the top (the ones that control display brightness and volume) won't even work. Lastly, when I switch screens, from desktop to windows 8, the internet disconnects EVERY SINGLE TIME and I have to connect it, which usually doesn't work. This is the second Toshiba laptop I've owned and the first one was a lemon, so I decided to take a chance on Toshiba, and I wish I never did!

I must have just gotten a poorly constructed version of this laptop. I haven't even had this thing for a year and my screen has blacked out, my hard drive has been corrupted, and I have a harder time connecting to the internet than when I use the Toshiba I bought in 2008 for $350 at Wal-Mart.

I typically buy $300 - $400 Lenovo Laptops, but decided to step it up with this purchase and was disapointed since the day I bought it. The laptop booted so slowly since the first boot and no matter what I did to clean it up I could never speed it up. After accepting with the slowness for 10 months of very light use the keyboard stopped functioning properly. After typical troubleshooting I contacted Toshiba Tech support and was told I would receive a call back from an escalation point on Monday. That was 3 days ago and I never received a call. Now I am left with a $900 slow laptop that I have to plug in a USB keyboard to use. Such a disappointment. Should have stuck with a Lenovo.

The worst computer i ever purchased in my life. It got broken in the very first month i started using it. I asked for a replacement and i was told it has to be fixed 3 times before i can get a replacement. By the third fix, the warranty expired and I was left with a broken computer and over $ 800.00 in vain.

Slow, shuts down for no reason in the middle of using it, freezes, mouse disappears, and on/off button in bad place. Beautiful picture and sound but that's about it.