Customer Ratings & Reviews

I got the extended tech support they are great glad I did extra help great

Service was good. Computer is excellent and has all the capabilities I need.

Nice laptop, with big screen. Like how it can be converted into a tablet.

I needed something portable and dependable for small business on the go.

Laptop overall was great. The build. Look and feel was nice. Operating system was fun to use. Until I went to turn it on one day and it just said Toshiba and wouldn't turn on. Brought it to Geek Squad where they couldn't get it into recovery mode to fix it. It was done. Had it exactly 1 month and had to send it out for 3 weeks. Still waiting on its return. They had to replace a part inside my laptop apparently. Not happy. Basically used it 4 times before it was fried... could be just I got the luck of the draw or something and got a bad one, but literally 1 month afterm purchasing it I was standing in best buy yet again to try and fix it... you take your chances...

Nice laptop, I didn't expect to be that good, my friend really like it.

This laptop is bogged down with an overabundance of apps that the typical user will not use. It is very slow to start and often required multiple requests to shut down. It is clearly doing a lot of background processing but it is very difficult to change settings in the new version of Windows. It is also extremely difficult to turn off features like Cortana and other apps that send all of your personal information to Microsoft. There are various "sales pitches" on the machine too - icons that take you to software that is not licenced on the machine (Adobe tools) that you can buy for "a special price." Personally - I don't want sales pitches taking up space on my machine that I have to take the time to uninstall to get my disk space back. So - more of a rant against Windows 10 than the Toshiba, but I can't evaluate it any other way.

I haven't been on it long enough to make a judgment ! I don't like the idea of not having a cd burner on it, because Im still using programs and software that needs to be uploaded by cd . Also I cant burn a cd like on my other laptop.

This is my type computer. Very fast compared to my other one. Very fast internet, as I run 5G, I get too much interference to run 2.4. I got on sale so the price was right.

No complaints. All software apps opened up just fine. Windows 10, MS Edge, and their new layouts will need some getting used to but you should have no problems navigating the features and functions needed to get things done.

Laptop is great, although using windows 10 requires lots of patience!!

This was to be a backup for the desktop, but has become the preferred.

Performance was good out of the box. After loading neccessary software, performance still great. Bought for my son and he said it is the best the laptop he has owned.

My second Toshiba laptop, love the touch screen, the screen resolution is awesome, the speakers are very clear and as loud as you would expect on a laptop, the keyboard is EXCELLENT, there is just the right amount of resistance and is very quiet, the backlit keys are great it is much nicer than the Dell of equal price range I just got rid of. The brushed metal finish is very attractive. The only negative is no disc drive, everybody seems to be getting away from built-in drives to lose the weight.

The is a good computer and user friendly. Easy to surf through....

My daughter is using it for her first year in college and loves it.

i like the 2 in one feature. It makes it easy to work on homework.

First time owning a Toshiba, wanted something else than an ASUS and I love it, works perfect needed a laptop for school and it did exactly what I needed for school.

It has been trouble since almost the beginning. I spent a great deal of time on several days with the Geek Squad to get the software to work correctly. (I'm usually pretty good at figuring it out myself.) The final straw was when the hardware itself began to malfunction after about 3 weeks. I called Toshiba about getting it fixed under warranty. They questioned me several times in different ways to get me to say that I had done something to damage the computer. It was in fact in pristine condition and had been treated with kid gloves. They finally generously decided to look at if I paid about $39 (under warrant!) to look at it. I should have realized that I should not buy it when I entered Best Buy and saw the daughter of a good friend of mine returning the same model because it was defective.

I would recommend Toshiba to all who would listen. Great product!