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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 40 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Samsung Galaxy A21 Prepaid's overall quality, especially its camera and ease of use. Many appreciate the large screen size and find the phone easy to set up and navigate. The affordable price point is also frequently praised. Overall, it's considered a great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 40 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to our son and he loves it. He says it feels almost like a tablet and works so much better than any other phone he has had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was surprisingly superior to other models I've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Phone quality

    Rated 5 out of 5 stars

    Prepaid smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. This smart phone has many calling and app features. Ann there's no contracts involved with this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Phone quality

    Rated 4 out of 5 stars

    Samsung A21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for the price! Gave it to my daughter for her first phone.

    I would recommend this to a friend
  • Pros mentioned:
    Phone quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on time no problems works phone time came good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone Samsung galaxy is the best phone I never had

    I would recommend this to a friend
  • Pros mentioned:
    Phone quality

    Rated 3 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great but I had several problems with total wireless so unfortunately I had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Samsung A21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with more options than I would expect with a phone that is inexpensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Budget Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect starter phone gor my daugther. Doesnt have the greatest camera or screen resolution but 9 year old kids dont notice any of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy A21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was delivered in perfect shape. There were a few delays for delivery due to the weather, but was updated promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the right part at the right price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was priced competitively. Arrived when it was supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the Samsung A21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any issues with the phone and it works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. So much better than my old phone. Thank you Samsung

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NETWORK NOT TRANSFED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned 1st phone and up graded. to a 32 gb but the sales person ( kyle ) die not transfer , my network ( total wireless ) from the return phone. so there for i had to, get, a new service ,plan ( $ 35.00 ) two , in one month after leaving the ,store , and getting home had to turn . around , and go back. he should have transferd , it at the store, and checked , it at that time, not a happy camper

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the top 3 samsung phones I've had i would recommend it to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meet all my expectation for my daughter’s birthday! She’s loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it am so very pleased with the phone and service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Galaxy A 21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as I'm concerned the Best Buy crew lied to me and this phone was not unlocked and I cannot use it with my Verizon carrier or I would have never bought it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it activated. Called Total Wireless several times. Next thing that happened was neither of our phones would work. After spending hours using neighbors phone trying to get our phones working without success, I cancelled our Total Wireless account.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother has one and I think I am about to get one too. I see so much good things in here and I cant wait to get it. And I am shocked by the price of only $100 Dollars. Great Phone over all.

    I would recommend this to a friend
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