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Customer reviews

Rating 4.6 out of 5 stars with 262 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 262 reviews
  • Rated 4 out of 5 stars

    Retiring 5 year router.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Does not have the range of my old unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good signal all around the house.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it to work (with a little help from the manufacturer by phone.) It's work well. I'm pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited Distance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just okay. It's in the center of my house and it won't reach my detached garage. I had to get a wifi extender.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi EugeneP,

      Thank you for your review. To ensure the best possible signal, optimal placement is essential. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the needed areas. As in your case, using a range extender can improve the range and stability of your network. We offer various robust Wi-Fi extender options, which can be used in conjunction with Wi-Fi routers to increase signal strength and stability.

      If you have any questions about your TP-Link home networking experience, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 5 out of 5 stars

    Greate wifi7 router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi 7 router for the price, only the app is very bad for advanced setup options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great router for the price and made a better connection than my ATT Gateway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Exactly how its supposed to. Great product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mesh supporting router for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Easy to set up and love the MESH network. No complaints

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TP Link Archer BE6500 - disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expecting better. This TP Archer Wi-fi 7 keeps buffering, and it does not have the speed my 5 year old TP Link Mesh D5 Router had. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi CarolC,

      Thank you for your review. To ensure the best possible signal, optimal placement is essential. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the needed areas. For optimal performance of your Wi-Fi router, please check, and if needed, update its firmware using the steps outlined in FAQ 2796 on our official website: https://www.tp-link.com/us/support/faq/2796/

      If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 5 out of 5 stars

    Better WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, WiFi is stronger farther, highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a router. Blah, Blah, Blah, Blah, Blah.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed – Worse Coverage and Unreliable App

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router to replace my Google Nest, but the coverage is actually worse. My son can’t get a stable connection for his PS5 even in the next room—latency is a constant issue. The parental controls were one of the main reasons I chose this router, but they’ve been a major disappointment. The app frequently fails to recognize that a router is even connected, and it often doesn’t register my paid subscription for the “premium control” features. Overall, I regret switching to this router. The performance, reliability, and app experience are all below expectations.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi MichaelJ,

      Thank you for your review. To ensure the best possible signal, optimal placement is important. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the needed areas. If coverage is a concern, we suggest considering an EasyMesh setup using two or more of our Wi-Fi Routers for a more seamless Wi-Fi experience throughout your home.

      To ensure optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/

      Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 2 out of 5 stars

    Not good for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old router (Nighthawk) with this, thinking obviously this would work great because costs $200. Nope, gaming was super spikey, almost unplayable. Replaced with old router, spikes went away. Bought a new ASUS router, also running like butter. Maybe okay for non-gaming?

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi RichardT,

      Thank you for your review. To ensure the best possible signal, optimal placement is essential. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the needed areas.

      For optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/

      If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 2 out of 5 stars

    Flaws that need to be addressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ISP upgraded my 1 gig to a 2 gig connection recently. The ISP rental did well but I wanted to adjust QOS and have 2.5 gig ports to utilize my connection. Sometimes the Wifi limits my speeds down to a bare 10 Mbps download/upload. Turning QOS on or off doesnt change this. Also I wanted to use the limit speed feature for certain devices and it just crashes the Internet connection for that device all together. I contacted TP Link support and they deem the router defective. Very disappointed

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Kabi,

      Defects can happen. This is why we offer limited warranties. They ensure your investment is protected. Once you complete the RMA process and get your new product we would love to see an update to your review to see if the concerns have been resolved. tplink

  • Rated 1 out of 5 stars

    Warning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy customer service sucks will have you on hold for hours technicians not trained do troubleshoot, minor troubleshooting errors

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi JeremyB,

      Thank you for your review. We regret to hear that your support experience was anything less than satisfactory. We would appreciate the opportunity to help address any concerns you may have. Please send an email to [email protected] referencing this review and your existing Support Ticket ID (TKID), and someone from our team will gladly provide additional assistance.

      Best Regards,
      TP-Link Systems Support tplink

  • Rated 3 out of 5 stars

    Not big improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought a new router would make a bigger difference. Heard about WiFi 7 and expected more of a difference. The Synology router worked but after 6 years thought I should switch. Maybe that was a mistake.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi JSam35,

      Thank you for your review. The Archer BE6500 is designed to provide fast, powerful, reliable Wi-Fi 7 connectivity and features for your home network. To ensure the best possible signal, optimal placement is important. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the needed areas.

      To ensure optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/

      If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Doesn’t meet expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products range is very bad .it works worst then the generic product u get with the connection from the provided .will not recommend

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Rash252525,

      Thank you for your review. To ensure the best possible signal, optimal placement is essential. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the needed areas.

      For optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2796 on our official website: https://www.tp-link.com/us/support/faq/2796/

      If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 3 out of 5 stars

    Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have the range I expected. Had to use an extender

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi StevenC,

      Thank you for your review. To ensure the best possible signal, optimal placement is important. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the needed areas.

      For optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/

      If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 2 out of 5 stars

    the new world

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask the managers if all of the technicians have had training on handling Windows 10 and 11 on the same router so they can share files with each other

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Anvic,

      Thank you for your review. One of the many features offered by the Archer BE6500 is its USB file sharing capabilities. If you have any questions about how to use this feature on the router, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 2 out of 5 stars

    We do have Wi-Fi, but . . . . .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure it's installed correctly. The Geek Squad tech set it up, but I have some questions. I'm not sure if he coordinated the router to the WiFi extender we bought from Best Buy previously.

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Dave,

      Well if you have questions we have answers. Please reach out to our support team at either [email protected] or call us at 866-225-8139 and we would be happy to address any questions you may have.

      Best Regards

      TP-Link Systems Technical Support tplink

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great value router with separate nets + WiFi 7!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router packs a lot of features into a single package. It has nearly all “Best Practice” recommendations for a home router. This includes WiFi 7, end point security reviews, separate IOT & separate guest network, as well as a VPN client option. Many of these features are implemented effectively, but some are less than they could be. WiFI 7 allows for several enhancements that increase speeds throughout your house. For this router, this means you can use it effectively in areas where you might otherwise need a mesh router for. I was able to max out my download speed 3 rooms and 1 level away from the router. However, upload speed was more limited. I got the 300 Mbs speed with only a couple of devices on the router. After adding all my light switches, and similar devices, speeds dropped considerably. This made sense as the network is generally drop to the slowest supported speed when devices of different types are connected. TP Link has a solution: Enable the IOT (Internet of Things) network and your speed problems disappear! After reconnecting my lights, door locks, and cameras, and printer to the IOT network, speeds on the main network went back to what I had first experienced. They stayed this way over multiple days of testing while the IOT devices had no reliability issues. This feature alone is probably worth the price, as all devices can share the network without slowing each other. The Archer BE6500 has other useful features as well. A guest network can be set up in addition to the IOT. Both the IOT network and Guest network can be set up to use either 1Ghz or 5Ghz bands. They can be set to use both interchangeably by setting the network name the same for both bands. While TP Link supports some channel size expansion, it’s not as large as the specs allow. The router uses 80 Hz channels instead fo 160Hz or 320Hz. This constrains the maximum link speeds, but doesn’t impact every day usage as my internet connection is far slower than the maximum WiFi connection this router allows. This router is very useful for those looking to utilize a whole house VPN. You can configure the router to act as VPN client. All (or selected) clients connected to the router can be set up to use the VPN by default. This allow usage by devices that don’t normally allow VPNs (like streaming devices). I tried this with my Fire TV stick, and it worked perfectly for both Netflix and MLB. Hulu & Disney didn’t like the VPN. Fortunately, it’s an easy configuration to turn it off, without requiring swapping any wires. Configuration was pretty straightforward either through the web or with the Tether app that TP link suggests you use. It was not as reliable as the Netgear app I used with my previous router, but still did the job for all the settings I wanted. The only challenge was that it occasionally disconnected. VPN setting is only available when logged in locally. The app would sometimes connect locally and sometimes through the cloud. Connecting through the web was reliable, however, and is how I configured the router most times. This router is capable of “easy mesh” connections with mesh satellites made by TP Link or potentially others. The satellites I have are for Netgear and Linksys. They did not connect to the TP Link router. As the router provides high throughput, even distant from the base in my house, I’m not worried about satellite usage. Overall, this is a very high value router beyond just the WiFi 7 capability. It’s well worth the price as I expect to have it running the network in my house for many years to come.

    I would recommend this to a friend
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