Customer Ratings & Reviews

Deco wraps your phone in a warm, fuzzy blanket of WiFi coverage

All 3 stations have issues and don't work as advertised. Hardwired via brand new ethernet cables, all on the same wired network. It worked great for 3 days. Rarely if ever does the red light go off. And while the red light is on, its 'offline' cant connect to it. Reset it 100x does nothing. Each one is a 5lb worthless paperweight. If I could return it, I would. I feel ripped off. Big promises, but like almost everything you buy today, its all over priced junk. I thought this would be good cause I live in an area with spotty cell service. Little did I know that it would be a non stop head ache after the first week!

Reasonable price and easy to set up and so very effective at bringing Wi-Fi to our hard to reach rooms. We have a 3650 sf home and ring security which all work perfectly now.

This is a really frustrating product. I really want to love it, but nope. I bought this in anticipation of moving to fiber optic at home and when they installed it I plugged it in and all worked…but…. The fiber optic company also provided an Eero two piece wifi emitter set that I frankly elected not to use because I had this set. The issue is the Eero system sends through a much faster connection speed then this Deco set! I have tried several things and still it’s slower than the Eero set and naturally, I’m past the return date with Best Buy. Now I’m stuck with it and am not even using it because of it’s slower speed.

Much better than my old netgear modem but sometimes signal drops

Purchased these to create a mesh network and extend coverage through the house. Setup was easy and we have coverage everywhere. Happy to recommend this product.

Works great, wish there was a way to turn off indication lights on the units.

Works like a charm. Pleased with the coverage in my house. Easy to set up, completed in less than fifteen minutes.

Good the for the price, definitrly an upgrade from my Eero.

A little expensive and sometimes unclear directions but works well

I bought these not oo long ago and they seem to be a great purchase.

It is an ok router but they do not link together a whole home like they say. It says up to 6000 sqft and I can get 4500 sqft covered completely… and the room I was focused on the most is still weak. Trying to place the pod in there won’t connect to the main pod so it is in the hall way now

This “mesh” system delivers strong WiFi signal throughout my house. I’m also able to extend strong signal into a remote workshop. Easy to set up.

Easy to install with the app and used the same network for all the extenders. Definitely recommend it

It works well, really easy to set up, and looks good in the house. However, mu phone and computer would occasionally drop WIFI connection qhich I'm still trying to troubleshoot.

Did not make a difference in all honesty but it didn’t make things worse lol

Not sure if i got a bad system but i would not recommend this to anyone. I purchased this ok n 4/1/25. I did some research and everything looked good. I purchased these. Setup was easy, everything looked good until i tried to use it. Everything was being dropped nothing stayed connected. I tried several different options. Resetting updating Firmware. Googled the problem and long behold i found that this system lokes to drop devices. It would reconnect but this was a stability issue. I cant rely on it. So i returned and purchased another system so much happier.

I guess I got the faulty units. Random issues occur such as no internet, to kicking devices out of the network, to removing decos, to stating decos are connected via wifi, which is ironic because decos are connected via ethernet. When it works, its excellent but these issues occur every few weeks which is unacceptable. I cannot recommend anyone to buy these.

My new Deco router works great and was easy to install; the speed is remarkably faster than my prior router.

Greatly regret this purchase; spent more time setting up this network repeatedly than actually being able to us it within the first 8 hours. Returning this as soon as possible. Was able to successfully report issues 3 different occasions to their customer service, which says they'll get back with me within 1 to 2 business days. Don't know how you will be able to get back with me if I cannot stay connected to the internet to actually check my email. Oh that's right you already know people are going to go back to their older routers till they get around to purchasing something different from this after returning it. Worked with someone through their live chat, device worked for less than 1 hour. Side note, signal is to weak to run a PS5 that's literally less than 8 feet away from it and the only device on the entirenetwork. First thing I tried to establisha network connection with. All-round one of the worst purchases I have made for 2023. Don't purchase this unless you enjoy having to redo the network on a repeated basis and create a new network everytime.