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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 1062 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,062 reviews
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my old netgear modem but sometimes signal drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh System Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to create a mesh network and extend coverage through the house. Setup was easy and we have coverage everywhere. Happy to recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, wish there was a way to turn off indication lights on the units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Pleased with the coverage in my house. Easy to set up, completed in less than fifteen minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mesh Setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good the for the price, definitrly an upgrade from my Eero.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive and sometimes unclear directions but works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these not oo long ago and they seem to be a great purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an ok router but they do not link together a whole home like they say. It says up to 6000 sqft and I can get 4500 sqft covered completely… and the room I was focused on the most is still weak. Trying to place the pod in there won’t connect to the main pod so it is in the hall way now

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to answer any questions you might have about our products. Please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 5 out of 5 stars

    Excellent WiFi mesh system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This “mesh” system delivers strong WiFi signal throughout my house. I’m also able to extend strong signal into a remote workshop. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi extender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install with the app and used the same network for all the extenders. Definitely recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Drops devices like a bad habbit.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if i got a bad system but i would not recommend this to anyone. I purchased this ok n 4/1/25. I did some research and everything looked good. I purchased these. Setup was easy, everything looked good until i tried to use it. Everything was being dropped nothing stayed connected. I tried several different options. Resetting updating Firmware. Googled the problem and long behold i found that this system lokes to drop devices. It would reconnect but this was a stability issue. I cant rely on it. So i returned and purchased another system so much happier.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Travis,

      Thank you for the Review. We hope that before you returned the system you reached out to our support division to help address your concern. Searches results can often be misleading with reported issues either already being addressed or the source being a setting or something else in the network. Our support is free and available 24 hours a day so if you every have a TP-Link product in the future and are having a concern please consider reaching out to support for assistance.

      Best Regards

      TP-Link Systems Support. tplink

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not make a difference in all honesty but it didn’t make things worse lol

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well Most of the Time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, really easy to set up, and looks good in the house. However, mu phone and computer would occasionally drop WIFI connection qhich I'm still trying to troubleshoot.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Erractic Network Behavior

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I got the faulty units. Random issues occur such as no internet, to kicking devices out of the network, to removing decos, to stating decos are connected via wifi, which is ironic because decos are connected via ethernet. When it works, its excellent but these issues occur every few weeks which is unacceptable. I cannot recommend anyone to buy these.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 5 out of 5 stars

    Deco Mesh System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Deco router works great and was easy to install; the speed is remarkably faster than my prior router.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Huge mistake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly regret this purchase; spent more time setting up this network repeatedly than actually being able to us it within the first 8 hours. Returning this as soon as possible. Was able to successfully report issues 3 different occasions to their customer service, which says they'll get back with me within 1 to 2 business days. Don't know how you will be able to get back with me if I cannot stay connected to the internet to actually check my email. Oh that's right you already know people are going to go back to their older routers till they get around to purchasing something different from this after returning it. Worked with someone through their live chat, device worked for less than 1 hour. Side note, signal is to weak to run a PS5 that's literally less than 8 feet away from it and the only device on the entirenetwork. First thing I tried to establisha network connection with. All-round one of the worst purchases I have made for 2023. Don't purchase this unless you enjoy having to redo the network on a repeated basis and create a new network everytime.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      We do indicate that email is considered for non-urgent matters. For a case like yours, I would suggest phone or chat support. You did mention Chat support but it only worked for an hour. Our team would need to look at this again and see what specifically is going on in your situation. There could be a number of factors. Placement of the nodes, distance from nodes, client hardware, the Deco themselves, and Software. All could be factors. I would recommend calling our support 866-225-8139 before you decide to return the units. tplink

  • Rated 5 out of 5 stars

    Big Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are rad. The Wifi in my three-floor condo is excellent. Pretty easy to set up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work flawlessly. Very intuitive to set up and connect to all existing devices within minutes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not as good as it has been set to be. The wifi coverage is not any different than just having one router

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Solid mesh router system for non-power users

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been a pretty solid replacement for my old system so far, but it’s not designed for high end users. The setup was a breeze. It took less than a minute to download the app, and all three units were ready to go withing 10 min. I did plug them all in and set them up in the same room and then moved the other 2 units to their final location. If you have any issues with getting the other units to connect and have them placed all around your house, that may make a difference. Speeds are solid and the wifi maxes out my internet speed since I haven’t paid for the highest possible. I can consistently get 100Mbps on any device. I also have a home server so I tested the speed within the system and I got up to 500Mbps wirelessly to any computer, but averaged around 350. I got around 300Mbps to our better mobile devices as a top speed, but averaged closer to 250. I get just over a gig hardwired if I force the signal through the unit’s wired ports which shows that a higher internet speed into my house would be able to be distributed to they system and I may have been able to get higher if my home’s wiring were a little more extreme. My hardware for my devices is pretty good and fairly new. I’d say this is a pretty good representation of the actual speeds you’d get with the unit. I would only count on realistically getting 1-2 gigs hardwired if you have nicer wiring in your home, 300Mbps for a computer device and 200-250 for a mobile device. This is more than enough for most people, but the rated info on the box is extreme ideal situations where they have gotten the best and most compatible components to max out the speeds. But to put that in perspective, this unit should be more than enough for nearly anyone. For example, a bluray 4k movie would be between 40-80 GB. To convert that to megabits, that means that a 80 GB movie would be around 640,000 Megabits. At 300Mbps, your computer could download that movie in 35 to 40 minutes. And if you can download a 2.5-3 hour, 80 GB, 4k super high resolution movie in only 40 min, well you have more than enough speed to stream it at full HD. In fact, you probably have enough speed for 5 people to stream that movie on different devices at the same time. The signal is nice and strong all over my house. My place is only around 4,000 sqft and this is rated at 7,000, but that’s about right for my place. 7,000 is an optimistic number based on ideal circumstances and since people rarely pick where the internet company places their drop in the house, no one ever get the ideal setup. With this setup I get a good clear signal in my entire house with no dead spots where my old 5,000 sqft setup had issues even though it was rated more than my house size. As a general rule I usually suggest people go with a mesh system rated at least 50% bigger than their actual home. A plus I also found was this is a good enough signal that I can get pretty good speeds outdoors over my entire yard. I used to have to switch to mobile data to listen to music while mowing the lawn since the signal was week, but with this I’ll be able to stay on wifi the whole time (once the weather warms up). The app works well to get things set up and any novice will be able to get it going without any problems. It is app only controlled so anyone that gets into the details of the device knows what that means. For me I thought the app was a bit irritating on how they organize things and not super intuitive, but I’m sure once I’m used to it then it won’t bother me anymore. The big issue is that its a bit overly simplistic. If you’re not super techy you won’t care, but if you are looking to set up anything slightly more advanced like port forwarding or IP reservations, TP-Link made some choices that are just irritating. For example, you can’t filter or search devices at all, you just scroll through to find the device you want. If you fill this up to all 150 possible, it could take forever to find what you are looking for. The naming convention when a device adds to the network is also a bit short sighted. I used the same name and password as my old network so I didn’t have to reconfigure every internet enabled device in my house. When I went it to check the devices, the app had named half of them “Unknown”. It didn’t even number them. So as I’m trying to figure out which one is which, I have to click into the device information then check the MAC address and go back and match it up. But guess what? It doesn’t highlight which device you just went into so if you have the Mac address of the device you’re looking for you have to check Unknown devices one by one and count down the list to see which one you are on. And if a new unknown devices adds to the network in the meantime you’ll just have to start over since it isn’t clear which one the new one was. Finding our Nintendo Switch to put a time limit through the internet took 20 min. Also, if you wanted to identify all the devices that are hardwired instead of using wireless, there’s no way to search for it, and you have to click each device to look at its settings to see how its connected. Overall if you are looking to just get the internet to work in your house and log in they way you would at a Starbucks, this works no problem. If you’re trying to do something a bit fancier, it will probably work, but it may be a pain. If you’re looking to really control all the minor details possible, look somewhere else. As for the parental controls. These were obviously added because everyone is adding them now days and if they don’t have an option, they think they’ll lose out on a marketing advantage. The actual parental controls are just garbage. Blocking websites works if a site falls into a category that they have premade for you. If you try to add one specific website, it only works on like 25% of the devices I tried to limit. Even then, not all the time and almost never on Youtube. Also, the limits were weird and included in their preset controls sites that really should not have been part of the parental controls, but there’s no way to whitelist sites. So, if for example you have a site that deals with medical issues that is blocked as a site that contains nudity (funny Best Buy's review program won't let you write the 4 letter word for this that starts with a p), your option is to not go to the site anymore or allow all types of nudity on the computer. Not great for your kid you want to keep safe from inappropriate pictures but has a biology class. Also, the time limiting function work pretty well so far, but is about the easiest thing to get around that I’ve seen in a parental control app. If you are looking to turn off the internet for your kid and they are at all tech savvy, they’ll figure out how to evade it in a couple of hours tops. If they aren’t tech savvy, they can google it and figure it out even faster. Also the parental control apps are done using groups which each device can only be a part of one group and each group can only have 16 devices. This makes setting things up annoying and trying to edit something for the whole household very tedious. Now here’s the thing about the parental controls though, they suck but they’re as good as everyone else’s built in controls. These are all added for marketing purposes to say they have it, but every company’s version sucks. The only ones I’ve seen that are even remotely good, require a monthly subscription or are placed on devices not the router. So this device is still a good one and I won’t take off stars for the horrible parental controls, but if you were interested in this specifically for the parental controls find a different option. Parental controls that will actually work are much more complex than what will be offered for free as a built-in add-on to a router. Overall: If you are just looking for something to plug in, get running and forget about afterward that delivers great coverage and speed, this is for you. If you are looking for a few advanced options, but nothing to complex, you should be happy as well. If you are a power user looking to take control of every aspect of the router, you may be disappointed. If your current router works just fine but you are looking for parental controls, don’t get this or any new router, look into setups that require a monthly or yearly subscription.

    I would recommend this to a friend