Customer Ratings & Reviews
- Model:
- Deco AX3000 (3-pack)
- |
- SKU:
- 10909307
Customer reviews
Rating 4.6 out of 5 stars with 1062 reviews
(1,062 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
Nightmare if you lose power or it is unplugged
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it but one thing to watch is when you lose power or if is unplugged on accident. It's loses connection where you have to reset it. Super time consuming. You can just simply refresh.
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.
Our support team is always happy to answer any questions you might have about our products. Please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 5 out of 5 stars
Total Improvement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Increased connectivity throughout my house. A must-have if your modem is across the house.
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
I would recommend this to a friendRated 5 out of 5 stars
Good Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Not difficult to set up. Easy to use. App offers lots of options.
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
I would recommend this to a friendRated 3 out of 5 stars
Its alright
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them to out throughout my house and i connected all of them directly to ethernet and my internet is still similar. Just a little better. Ngl i barely feel a difference
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home.
Please also bear in mind that your Internet speed is determined primarily by your Internet service provider and speed plan/subscription.
Our support team is always happy to answer any questions you might have about our products. Please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 3 out of 5 stars
Mediocre, don't recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi was pretty slow when I used it, ended up returning it for another router.
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 5 out of 5 stars
Get this item now
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since I got this my connection has been so much better love it
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Range is no better than what you could get with rcn, but at a higher cost.
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides great coverage throughout entire house of ~2500 sg ft.
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
I would recommend this to a friendRated 1 out of 5 stars
Not reliable network connectivity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a reliable device. I got a lot of problems with this device. The interconnectivity between them is not reliable and the internet speed is low. Even if you upgrade the firmware to latest version. I got two of these items because I wanted to give a 2nd shot but it was the same. I had to return them. No recommended at all.
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Esenio,
This could be due to a myriad of reasons. All of which can be addressed by our support team. Support is free and available 24 hours a day. Please consider giving us a call at 866-225-8139 or send an email to support.usa@tp-link.com
Best Regards
TP-Link Systems Support.
Rated 5 out of 5 stars
Easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and the app to go along with it works well.
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
I would recommend this to a friendRated 5 out of 5 stars
Terrific
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, fantastic performance. Loving it so far
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
I would recommend this to a friendRated 4 out of 5 stars
My first mesh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far big improvement over my old setup. Great coverage
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
I would recommend this to a friendRated 5 out of 5 stars
Great router for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Deco x60 AX3000 for over a month now, so far i am very impressed with signal strength and coverage. Set up was very easy and smooth, it upgraded the firmware after set up, nice app and great brand. I had ATT BG210 which is great modem/router but it disconnected the 2.4Ghz devices continuously, now with Deco is very solid and haven't had any real issues. I had Google Router and Point before but it was dropping signal not sure why but it wasn't communicating good with ATT so i was afraid of this happening again but I am very surprised and happy with it. I love that you can activate deactivate what band you want to use on app 2.4Ghz or 5 so you could connect 2.4ghz devices, even if you keep both 2.4 and 5ghz will connect, however i had some issues with some devices. I am getting max speed from Deco 45-50mbps and ATT which max is 50-55 MBPS and i have over 60 smart devices connected and no issues. I did wire backhaul it did improve the speed close to max, if you can do it i highly recommend since it will improve the speed by at least 20%. Another feature i recently found it to deactivate mesh for devices you want so and dedicate to one router, app lack internet usage meter so you can see where you are with internet usage, one thing i don't like is subscription to control kids devices on different times of day but overall very happy.
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
I would recommend this to a friendRated 3 out of 5 stars
TP Link
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not terribly impressed with these performance is so so
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 2 out of 5 stars
Wouldn’t work with Arris XFinity Modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get them to connect to my Arris xFinity modem after trying for hours. Returned for eero’s and they connected within minutes.
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Anthony,
We apologize for the inconvenience. We hope that before you returned the product you reached out to our support team. We are confident our teams would be able to help resolve such a concern.
Rated 1 out of 5 stars
No bueno for staying online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wished this worked well but it keeps shutting down on me and causing my connection to die Now I have to say to link is not what it used to be
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi JoshuaF,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.
Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.
Thank you,
TP-Link Systems Support
Rated 3 out of 5 stars
No connection.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, however, does not work with my Sonos wireless speakers.
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
I would recommend this to a friendRated 3 out of 5 stars
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed my issue in an old house not having great coverage throughout
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We're delighted to hear our Deco Mesh Wi-Fi System has provided you with whole home coverage and connectivity.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend. I'm sorry to be so down on this product. I historically have liked TP Link routers. But I have to be honest. I bought this thinking it would upgrade my home internet experience. Every aspect of this has been a nightmare. The set up was not easy. The internet speed is slow. These routers fail unexpectedly all the time, forcing me to reset and reconfigure. Did I mention my internet is actually slower with this set up? I've tried repositioning and resetting. Sometimes my devices just drop internet for no reason. Sometimes I lose internet for the entire household. This is problematic for working from home. I wish I could return this. So disappointed in this product.
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 2 out of 5 stars
Not a good choice
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought in store. I wasn’t happy with it. The net web on my iPhone would shut down constantly I would have to search for one of the tower connections constantly. It always bogged down and I would have to wait
This review is from TP-Link - Deco AX3000 (3-pack) Dual-Band Whole Home Mesh Wi-Fi 6 System, Supports Gigabit Speeds - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support











