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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1070 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers have good things to say about the Deco AX3000, particularly its ease of use and setup. Many users report excellent coverage and signal strength throughout their homes. The speed, reliability, and overall performance of the system are also frequently praised. Finally, customers appreciate the increased connectivity the system provides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,070 reviews
  • Rated 4 out of 5 stars

    Decent mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good mesh system while only dual band it does support wired back haul if you house is wired.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor user expereince

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires an account where you can "opt out"(IF your sate allows it) of selling your information. Has no https port forwarding. Has no desktop UI. Rediculous.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi Systems are designed for intuitive, convenient setup and management using the Deco app on your smartphone.

      We appreciate your feedback regarding features that you would like to see added in the future. For the latest enhancements and optimizations, please ensure your Deco app and firmware are fully up to date.

      If you have any questions about your Deco experience, feel free to contact our support team using the support portal on our website and we'll be happy to help.

      Thank you,
      TP-Link Support tplink

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So much better than a traditional modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth operator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deco wraps your phone in a warm, fuzzy blanket of WiFi coverage

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok but frustrating and ultimately not using it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really frustrating product. I really want to love it, but nope. I bought this in anticipation of moving to fiber optic at home and when they installed it I plugged it in and all worked…but…. The fiber optic company also provided an Eero two piece wifi emitter set that I frankly elected not to use because I had this set. The issue is the Eero system sends through a much faster connection speed then this Deco set! I have tried several things and still it’s slower than the Eero set and naturally, I’m past the return date with Best Buy. Now I’m stuck with it and am not even using it because of it’s slower speed.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my old netgear modem but sometimes signal drops

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Buy this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and easy to set up and so very effective at bringing Wi-Fi to our hard to reach rooms. We have a 3650 sf home and ring security which all work perfectly now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, wish there was a way to turn off indication lights on the units.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Mesh System Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to create a mesh network and extend coverage through the house. Setup was easy and we have coverage everywhere. Happy to recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mesh Setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good the for the price, definitrly an upgrade from my Eero.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive and sometimes unclear directions but works well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleased with this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Pleased with the coverage in my house. Easy to set up, completed in less than fifteen minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these not oo long ago and they seem to be a great purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All 3 stations have issues and don't work as advertised. Hardwired via brand new ethernet cables, all on the same wired network. It worked great for 3 days. Rarely if ever does the red light go off. And while the red light is on, its 'offline' cant connect to it. Reset it 100x does nothing. Each one is a 5lb worthless paperweight. If I could return it, I would. I feel ripped off. Big promises, but like almost everything you buy today, its all over priced junk. I thought this would be good cause I live in an area with spotty cell service. Little did I know that it would be a non stop head ache after the first week!

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Ducky,

      Please contact support as soon as you are able to. Our teams are available 24 hours a day and for free. They can help with your concern. You can reach them at 866-225-8139.

      Best Regards

      TP-Link Systems Support tplink

  • Rated 3 out of 5 stars

    Not as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an ok router but they do not link together a whole home like they say. It says up to 6000 sqft and I can get 4500 sqft covered completely… and the room I was focused on the most is still weak. Trying to place the pod in there won’t connect to the main pod so it is in the hall way now

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to answer any questions you might have about our products. Please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent WiFi mesh system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This “mesh” system delivers strong WiFi signal throughout my house. I’m also able to extend strong signal into a remote workshop. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wifi extender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install with the app and used the same network for all the extenders. Definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Works Well Most of the Time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, really easy to set up, and looks good in the house. However, mu phone and computer would occasionally drop WIFI connection qhich I'm still trying to troubleshoot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not make a difference in all honesty but it didn’t make things worse lol

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Deco Mesh System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Deco router works great and was easy to install; the speed is remarkably faster than my prior router.

    I would recommend this to a friend