Customers often highlight the Deco BE85's exceptional speed, ease of setup, and extensive range, contributing to complete home coverage. The user-friendly app and overall system stability are also appreciated. However, some customers have reported concerns regarding network stability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 72 reviews
Rated 2 out of 5 stars
Poor Performance
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Disappointed in the performance and range of this setup. I have a 1 gig fiber connection but can never get over 450 upload with a 800 download speed. I OPt'd for these over the Netgear due to the performance issues with Netgear frequent disconnects and the ridiculous price for a comparable unit. I wished I had purchased the Netgear for the amazing performance. Still reviewing my options to trade it.
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to deliver robust, seamless Mesh Wi-Fi throughout your home. In your case, we first recommend ensuring that your Deco app and firmware are fully up to date, and that your Deco units are optimally positioned within your home and in optimal proximity to each other.
Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.
Thank you, TP-Link Systems Support
Pros mentioned:
Speed
Rated 5 out of 5 stars
Worth of money
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They provide great connections with wire back haul of 10 G is great feature and super fast!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have two properties on 1 acre and this system allowed me to extend Wi-Fi across the entire acre. I highly recommend it versus running wires and antennas!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The hardware is great. However, the software is a little difficult to work with. If you are not tech savvy like myself definitely hire the geek squad and they will teach you how to work it and how to upgrade any softwares in the future.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent speed, everything connects very quickly and there are no longer any crashes in the streaming, I recommend it
I would recommend this to a friend
Rated 1 out of 5 stars
Unreliable Product – Failed After Only Two Years
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a TP-Link Deco system expecting a reliable, long-term solution for my home network. After only two years of normal use, the main unit completely failed and required constant resets leading up to that point.
Customer support confirmed the product was out of warranty and offered no real resolution — just the suggestion to buy another one. That’s unacceptable for a product at this price point.
I will not be buying another Deco unit and will be switching to UniFi for a more dependable setup. Save yourself the frustration and look elsewhere for something that actually lasts.
In terms of solutions, there is not much that can be offered on a product that is out of warranty and requiring a replacement. Support would be happy to help and troubleshoot the concern to see if there is something that can be identified in the setup or environment that, if changed, would restore the service in the unit. But, if this is case where an RMA is truly needed and the product is outside of the warranty period we would be unable to provide a replacement.
Best Regards
TP-Link Systems Support
Pros mentioned:
Speed
Rated 5 out of 5 stars
Super Fast
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Flawless! I have had no issues since I got these. The speed is fast and nothing buffers any longer. Im happy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced a AX11000 TP-Link router and although it’s a significant price difference, the OS and performance is superior to what I’ve had and worked with previously. The next benefit is that it is “future-proof”. A big part of why I chose this system is cause of the multiple multi-gig ports. It can get extensive but the end result is very satisfying if that’s your goal.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased 4 weeks ago. The connection has rock solid throughout the house with no dropped clients (or at least noticed). I had an initial slow upload speed issue with FIOS that was resolved instantly through TP-Link support and a beta firmware. That firmware build has since been released. We have a mix of older and newer clients (30 at any time). We get 600-700mbps on the newer ones at all times.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wifi part works great. Excellwnt coverage and speed. The router part is borderline awful. The porta are self configured. When Comcast decodes to perform maintenance, the router WILL NOT RECOVER. This leads to many frustrating outages for your family. Please allow us to pick the WAN port and end the insanity. Very likely to return - not worth the fristation at this price point.
Thank you for sharing your experience with our Deco BE85 Wi-Fi 7 Mesh System. When Internet connectivity is restored to your modem/from your provider, the Deco Mesh system should automatically recover.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you, TP-Link Support
Rated 5 out of 5 stars
So far so good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have a 3 story, 3000 sq ft home and too many dead spots with one router. I bought this product and placed a mesh router on each floor and its perfect. No more restarting the internet or toggling airplane mode for a reset. We use it with verizon fios.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Though not too many devices are out to take advantage of all this power. However its still an upgrade! Im getting a full Gig on WIFI throughout my home. My connected devices are more responsive, all in all Tp-link hit a home run with this system.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really wish I could like this system and get it to stay connected. I wanted this system because of the USB capabilities to add an external drive for movies. Our iPhones are constantly trying to stay connected and if I turn off my wifi and then back on I can sometimes get the phone to connect for awhile. When it works it’s fast but most of the time it’s causing issues. The system is going back shortly. I’ll be going back to an Orbi system even though they are more expensive.
No, I would not recommend this to a friend
Brand response from TPLinkSupport
Posted .
Hi,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you, TP-Link Support
Rated 5 out of 5 stars
Rock Solid Mesh System
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product is well made has a fast strong solid connection just needs more advanced features within the online router web portal .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good in theory, continuously reboots and errors throughout the install and usage.
Would await further wifi 7 products for further stability. Continue to watch the market. Can try on your own if enough firmware has been released since initial debut of BE 85