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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 322 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the Deco BE65 Pro for its speed, performance, and easy setup. The system also receives positive feedback for its coverage, connectivity, and user-friendly interface. While the design is appreciated, a few customers noted that the units are quite large.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 322 reviews
  • Rated 1 out of 5 stars

    Worst router I've ever owned.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly dropping connections and not working. Have to restart the whole network at least 3 times a day, often more. Connected devices are constantly saying there is no internet, even though it's a very reliable fiber 1 gigabit connection input through the modem, the router keeps messing everything up. Most of the internal features are subscription based which is insane. Just awful in every way and the return policy is a joke at like 2 weeks when it used to be the best. Completely regret getting this instead of the Eero. If you want to RMA it through TP-Link for warranty you have to ship it to them and wait like 5 days and then they'll ship you another one for a shipping fee so you're basically without internet for at least a week, which is obviously not plausible. So, I'm just out almost $500 with a useless router that constantly isn't working and have to just buy a different brand and eat this cost. Since the return policy is so bad I'll be getting it elsewhere also. Beware.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Brandon,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to deliver robust, seamless Mesh Wi-Fi throughout your home. In your case, we first recommend ensuring that your Deco app and firmware are fully up to date, and that your Deco units are optimally positioned within your home and in optimal proximity to each other.

      Our Deco Mesh Systems are designed to provide users with a multitude of convenient, robust network management features at no additional cost. For an optional subscription fee, users can access additional security features offered through our HomeShield subscription service. However, the vast majority of Deco features do not require this subscription.

      We offer multiple shipping methods for RMA services, including our Advanced RMA service, which involves shipping the replacement unit to you first and providing a prepaid shipping label to send back your current device. Feel free to visit our website for helpful Warranty Policy information, or get in touch with our Support Team, who are always available and happy to help.

      We would appreciate the opportunity to help address any concerns you have with your Deco System. At your convenience, please get in touch with our official TP-Link Support Team via phone, live chat, or email using the Support Portal on our website: https://www.tp-link.com/us/support/contact-technical-support/

      Best Regards,
      TP-Link Systems Support tplink

  • Rated 2 out of 5 stars

    Can't customize at all!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a basic setup at your home, you're not savvy at setting up a network and want it to install easily, then this is for you. I was completely blown away at how little you can customize this network. You can't even change a wireless channel!!! Just about every parameter is set automatically with no option to change it! Really??? I read all the positive reviews and thought I'd try this as an upgrade from my Trustworthy Orbi. (I've installed dozens of them for clients over the last 4 years and they have been rock solid. And yes you can completely customize all the settings.) With this TP-Link you can only change a few basic parameters. After finding out these limitations, I researched this online and their tech support response is that our software knows the best settings. Again, really? Also, a few other observations. After installing this network, some of my devices were not connecting and I did not see any improvement of the Wi-Fi speed over my Orbi mesh. And of course I could'nt change any settings to try to correct it. Back in the box and back it goes. I'll be sticking with Orbi. I was hoping this would be a great solution and upgrade, but unfortunately it was a huge letdown.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my use streaming , security cams and etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with Deco BE14000

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to existing Deco BE1400 network. Seemless integration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fairly simple. The wifi doesn't reach as far as expected, but we are getting used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Nice mesh system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mesh system everything i need to cover my entire house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi mesh system. I first bought the be5000 that was on sale for 250 and it was dropping connections- underpowered for our 65+ devices on our network. Exchanged it for this- night and day difference. It's awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    KC

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months of use, performance meets expectations. The mesh networking a little dumb and not able to connect device to the strongest point. Backward compatibility works but not great. Sometimes slow down wifi speed between older model unit.

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 5 out of 5 stars

    WiFi all the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed on this is literally uncapped. Your ISP might be limiting if you're. speeds after purchasing this product are still slow. If you download the TP link app, you will see a lot of beneficial features that will expand your Wi-Fi range and your knowledge on how the system works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy upgrade to fix my range and AirPlay issues!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my default Spectrum WiFi 6E router with these and should’ve done so long ago! I finally have full WiFi coverage to every corner of every room (and beyond). AirPlay and my HomePods work flawlessly now (they didn’t with the spectrum router)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    WiFi 7 and 5gb throughput!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from Eero to these for the uplift in speed, so far so good. Great for WiFi 7

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worse signal strength than x1 unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lack luster. this did not increase coverage in the part of the house that our generic x1 router from xfinity has trouble hitting. In fact it was slower speeds by far in the same 'dark spot' than the xfinity router was and didn't seem that any of my devices saw it as a stronger signal eitherl. and this is despite the fact i followed the cryptic directions carefully and had all three scattered properly throughout the house. I returned it after about two weeks of moving them around to see if I could get a better signal. disappointing considering the price point and good reivews from wirecutter. oh well!

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Kate

      Thank you for the review. We regret the experience you had. We hope before you returned the product you gave our technical support a try to help address the concern and improve your experience. As a note TP-Link support is open 24 hours a day and is free to use.

      Best Regards

      TP-Link System Technical Support tplink

  • Rated 5 out of 5 stars

    WORTH THE UPGRADE!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as an upgrade to my last deco and boy what an improvement... My smart home works so much better than before with zero disconnects, streaming and gaming is seamless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for 1gb connection, it yielded 400-600 after using the 3 pods. Went with other brand that’s much pricier but better yiele

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi WaelM,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Connections have been really fast and I haven’t hooked up the hardwire back feed yet. App is easy to use and provides a lot of information. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice addition. Fair price, easy set up and fast free delivery. Thank you BB

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range per node is greatly diminished by a wall. Wireless backhaul is ok. Speed is a lot better with wired backhaul. Unless upu have the speed for it most people can save moneh with wifi 6.set up with the app was easy.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 5 out of 5 stars

    Good Router for Gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was very easy to setup. However, unlike many other firewalls, this one lacks many of the customization features. However it was easy to set up port forwarding for games.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Wide Coverage, Parental Control, Network storage

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Deco system has a nice streamline design, while not having a large footprint when setup in your home. The units are roughly 7 inches in height and around 4.5 inches in width. For those coming off an Apple Wi-Fi Extreme series router/time-capsule, it’s very similar in size and white. No additional color options available. The Pro Pack comes with 3 total units to create a nice mesh throughout the home while using multi-directional antennas to aide in coverage and help eliminate dead-zones in the home. Packaging is simple as you have your 3 units, along with power supplies for each and a single LAN cable for initial setup. Each unit supports all of the latest Wi-Fi 7 (be) and below available, have 2 5Gbps/1 2.5 Gbps WAN/LAN Ports, accompanied single USB port, reset button, and support Wi-Fi Protected Setup (WPS). Setup is done via the TP-Link Deco app, which is laid out very nicely and walks you through every step of the way to get you going in a breeze. Initially, you will need to create or sign onto your account to go through setup. Once everything is setup, there’s a homepage in the app where you can see a summary of your network status and number of clients and devices connected to your home network. You can even add various rules to help protect your children and limit internet active hours/use via TP-Link’s Parental Controls. Parental controls allow for web service monitoring, building out user profiles for each individual and tie their devices to that profile. The user profile can then be set to limit, allow, or time control what’s available to each user to develop healthy digital habits. The AI driven mesh system uses simple intelligence to monitor the network environment it has been setup in and adjust Wi-Fi radius output signals and speeds throughout your home to provide the best service capable. These internal high-performance antennas may boost their signal at times to cover more areas in the home when the additional speeds are needed. The updated design allows for not only multiple up/down streams from a Decco unit, but each unit can pair up and determine the best stream to provide better speeds for the user. The USB port is important to note as there has been a lot of interest in maintaining your own data at home. This port does support Apple Time Machine use, but goes a step further. The USB port enables you to connect any USB storage to your Decco unit and create Network Attached Storage (NAS) for the whole home acting as a server. Overall, really happy with the setup and how easily this integrated into my home network having used other Wi-Fi 7 systems that set easily and suffer from quality of service at times. The amount of options for securing and customizing your network settings, parental controls are a big plus with helping create and develop healthy internet habits for children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mesh system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a lot better than previous mesh systems I have used. The wireless backhaul is legit. I can't imagine I'll ever need to wire up my house again.

    I would recommend this to a friend