Customer Ratings & Reviews

I recently upgraded from an older Deco mesh system to this. The install process was extremely straightforward. It took me longer to disconnect the old system and reconnect the new system than to go through the full installation. The app based interface is easy to use and provides basic configuration options in a clear manner. I have noticed that enabling or configuring advanced options can be a little bit difficult to track down, however, anyone using advanced features would be able to find the options with a little effort. Overall, happy with the product.

Excellent. Work incredibly. Fast and strong signal

Perfect for whole home coverage. Moving from room to room with fast WiFi speeds.

Awesome system, hard wiring into a node that is backhauled thru WiFi and still getting close to a gig down and up. Highly recommended for a mesh system.

Got this Deco set on promotion and it’s totally worth it. Super easy to set up and it fixed my kids’ gaming lag right away. WiFi is now strong in every room, no more dead spots. Great value!

Very stable and reliable network. Range is great. Application to manage the network online is great as well.

Quick and easy set up through the app. App is feature rich with settings you can manipulate to enable the best WiFi experience for you. So far have had no issues!

I like it, but Amazon Eero is still a better option. I love both, tho!

Amazing product with a great price, I totally recommend it

Excellent connection. Easy to install. Works wonderfully.

I bought this to replace my 8yo Google WiFi 5 mesh. My existing mesh consisted of 6 routers covering my 2800sqft home. The existing mesh worked well but is just slow and not allowing me to take advantage of my 1Ghz internet speed. I “upgraded” to this TP Link Deco WiFi 7 system. Setup was easy with the Deco app, very user friendly. WiFi speeds were amazing. I went from 20-30 Mbps to 400-500!! All was good in the world. Until I switched off the old mesh and forced all devices onto the new system by using the same network name and password. Everything connected without issues. I didn’t tell the family I did it to get unbiased feedback. Fast forward a day later, WiFi and kids were complaining about constant disconnects. I tracked it and they were getting kicked off every 5 minutes or so. Nothing I tried worked, none of the settings, placement, etc. I ended up returning it as it was unusable for us. 1 star for the fact that it didn’t work for us, plus one for the easy setup.

I move from a netgear product to TP link, and im amazed with the performance. Love the ability to manage other TP links wifi products from within the app.

Best router for the price, more features and app for router is very useful.

Simple and easy setup. I created a meshed WiFi area within 45 minutes and had all my devises back online!

Strong connection easy to setup worth buying all the way

Installation was simple l, quick and straightforward. Deco App was helpful. Switching from Google mesh helped increase the speed.

Great product for the money. Solved my wifi dead spot and performance issues.

Easy setup. Second Deco in two years, the first one crapped out on my but their support is good, slow but good.

Very easy to setup. Unboxing was great. No issues locating all cables.

Summary: I emailed the complaint below to TP Deco -- the maker of this product, only AFTER I had asked BestBuy for a return (I realize my request was 3 months after purchasing, but I am exasperated at this point). UPDATE: TP Deco has also rejected my return request and instead sent me down a rabbit hole of endless tech support. So I wasted $600. Thanks (sarc) BestBuy and TP Deco. Dear TP Deco: This product, the TP Deco BE65 Pro, is unfortunately defective. It drops connection at least a dozen times each day. My previous mesh router system was an orbi RBR850 plus two satellites that never dropped connections. I ensured all settings on the BE65 are correct. I rebooted easily over a hundred times over the last three months. First I ensured the firmware was updated on all 3 decos. I checked the ethernet cable to the AT&T fiber modem and even replaced it with another high quality cable. I moved around the 3 decos. I triple checked the settings on my AT&T fiber gateway settings (turning off its own wifi), to which the base Decos is connected via ethernet. I sometimes turned off one or two of the three Deco units to try to isolate the problem to a specific unit. Sometimes I tried just ethernet only, or sometimes wifi only. But no matter what I did, the constant dropping recurred. The dropping occurred among all computers and devices. The problem has led to significant family stress and frustration. At this point I would like a refund. I do not want another BE65 Deco Pro or any other TP Deco product. I have hooked up the old Orbi RBR850 which just works. I do not wish to leave lots of negative reviews online but I will if necessary to get an appropriate resolution. I paid $496.11 at Best Buy Dublin and am very disappointed. Thank you for your understanding. I am happy to ship back the product in the original box with all contents.