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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 343 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the Deco BE65 Pro for its speed, performance, and easy setup. The system also receives positive feedback for its coverage, connectivity, and user-friendly interface. While the design is appreciated, a few customers noted that the units are quite large.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 343 reviews
  • Rated 5 out of 5 stars

    best wifi router ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though this is new expensive technology this is the new standard for wifi

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Intermittent drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great 90% of time but am not able to keep it from dropping signal intermittently. Creates problems when streaming music or watching movies via WiFi.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi JohnS,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 3 out of 5 stars

    Issues with reliability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have buffering issues and whole system locking intermittently.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 5 out of 5 stars

    A sweet spot for an upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product and a decent price. I've always been a fan of Tp-link products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Step-up to Wi-Fi 7 and Wireless Mesh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that supports Wi-Fi 7 and supports 10 Gig transmission.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing WiFi mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is an amazing product. It works well for a house with of 3 floors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an easy plug-and-play. Several devices that were on the previous router will not connect even after enabling the 2.4G mode.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      If your Deco Mesh system has a different SSID (Wi-Fi name) than your previous router, your wireless devices will need to have their network settings adjusted for the new network connection. Alternatively, you can use the same Wi-Fi name and password from your old router on the Deco, which should allow most of your devices to automatically connect to the new network.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 2 out of 5 stars

    Not worth the hassle.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they work, they’re great. But having to reboot the network almost every day to get stable internet is absurd. Save your money and go with something else.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi AlyssaT,

      Thank you for your review. The Deco BE65 Pro is designed to provide fast, robust, reliable Wi-Fi 7 connectivity for your whole home. In your case, we recommend checking if your Deco System's firmware is fully up to date and whether it is behind another router, potentially creating a double NAT scenario that can lead to network anomalies.

      Our support team is always available and happy to help, and we would encourage you to contact us via the support portal on our official TP-Link website, so we may assist you with any concerns regarding your Deco BE65 Pro: https://www.tp-link.com/us/support/contact-technical-support/

      Best Regards,
      TP-Link Systems Support tplink

  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Great price, but System needs a Lot of Work !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really looking forward to this, but had multiple problems. Could not install without Tech Support (Never a good thing). System worked great for about 24 hours, then got an update which locked out all of my older devices. I had set security to “WPA2”, a good level, but after update, system only uses WPA3, which is NOT backward-compatible.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. For helpful instructions on how to adjust your Wi-Fi Encryption settings, please refer to our FAQ here: https://www.tp-link.com/us/support/faq/1591/

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 5 out of 5 stars

    A router from future

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 GB port + WiFi 7. A great combo to future proof

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    200 Devices? Bogged down at just over 100

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh system claims to support 200 devices, but it bogged down at just over 100. And these were smart devices that don't stream or transfer data. This router kept disconnecting, restarting, over and over. And TPlink customer support? That's laughable. Takes 3 to 5 days to get a reply, and when i did, it was obvious it was read by AI chatbot, because it picked and chose words that it could define and provided completely unhelpful advice.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      TP-Link would very much like to work with you to resolve your concerns. Please reach out to us via our 24 hour call center at 866-225-8139. Please note that email support is generally for non-urgent matters. Typical responses times are 1 business day but due to the holiday season may be slightly longer. Chat service does use a Chat Bot at the beginning but if you request an Agent you can be connected to a live person 24 hours a day. tplink

  • Pros mentioned:
    Connectivity, Performance, Speed
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Easy to Use WiFi Mesh, Great Speed, Many Features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Deco BE65 Pro is easy to setup provided fast connectivity! Design I think it has a cool look to it. There are vents inset in on the top and sort of an embossed, and very large, "7" from top to bottom that make it more interesting to look at than just a white cylinder. The round vertical cylinders have two 2.5 Gb ports, one 5 Gb port, and one Type A USB port. The power cord plugs in just below the data ports. Opposite of the ports and at the bottom of the cylinder there's one indicator LED. All three units are identical so any one can be used as the "main" unit and the others have the same port available. Setup Was easy using their "Deco" smartphone app and watching the LED on each unit as you set it up. Anyone could set this up and be up and running pretty quickly. I was impressed when I looked at the setting afterward and realized it setup a subnet larger than a class C by default. I was able to set the IP address of the main unit easily as well as the DNS servers I wanted the built-in DHCP server to hand out. By default all bands are enabled, though it has options or separate bands or IoT or guest networks for instance. Each of the three units needed to be updated once they were setup. I updated them one at a time as I set them up but it's designed to update them automatically as needed over night. You can provide a window of time when it will update and restart them when needed. Features While this Deco BE11000 seems designed towards easy home use, I thought it worked very well and even has some more advanced features. - USB Data sharing You can plug a flash drive into the USB port of one or more of the units and it will act as a DLNA media server. I was able to stream MP3s from a flash drive using this and it worked well! It was easy to setup too. It can also be used for FTP, Network Neighborhood, or an Apple Time Machine backup device - Multi-Link Operation This will use more than one connection between the access points to improve performance, for instance 5 GHz and 6 GHz bands in parallel - IoT network option You can setup an Internet of Things network for devices like appliances that don't need a lot of bandwidth. This separates them from the rest of your network for security reason and can also let you run it at 2.4 GHz when the rest of your network is running at 5 GHz or 6 GHz. - There's a network optimization setting that tries to find the best way to configure your network (probably adjusts channels and maybe frequency ranges that are used). I didn't mess with it much but I ran it a few times once I had the APs setup and then when I changed their positions. It's a simple one touch option - Control WiFi Backhaul I was able to set this to 2.4 GHz. That worked best for my environment because of a metal wall two of the APs need to go through to mesh to each other. I still have the one most of my computers are on the most connected to a wired connection and all three still use 2.4 GHz, 5 GHz, or 6 GHz WiFi - Beamforming (enabled by default) - Fast Roaming (disabled by default) - Device isolation - Parental Controls This is easy to setup and lets you create a profile for each child, block content, monitor usage, set hours when internet access is allowed, force a block at anytime and review history. There are advanced features here that can be enabled for a subscription. Web Interface It has a web interface but it's very basic, mostly to see status, upgrade, reboot, or view logs. The web interface is missing most settings and features so you will need to use the app for this. Performance Wireless signal strength is great and speed has been great as well. I do have one connection that goes through a metal wall and that connection isn't as good as the others but it's still functional. As mentioned above it supports 5 GHz and 6 GHz bands for high performance. I got over 600 down and about 900 up on WiFi speed tests with my synchronis 1 GB fiber internet connection (which is great - It's hard to get numbers that match the actual speed). I didn't have any problems with a tablet, phones, Chromebooks, or Windows laptops. Connections worked very well. I was using two devices wired with it and had no problem there either. Summary This was very easy to setup and it works great! The performance is excellent and without any messing around I think it would be perfect for most people in most houses. I was going outside our house to a detached garage and going through a metal wall to do that and cinder block seemed to cause issues. Because of that I wanted to do a few things I couldn't. 1. Set the Backhaul (the link) between two of the three APs to 2.4 GHz (for better building penetration). I set all three to use a 2.4 GHz backhaul instead and that's ok for this situation because of the location of my Main AP that is wired. 2. I could not set only one AP to 2.4 GHz only. I can make a separate 2.4 GHz network but I didn't want to do that. I can set all three to be 2.4 GHz only but I didn't want to do that either. Oh well, it's working pretty well. Also, I have a static IP address for my printer and found that I cannot set an exclusion in the DHCP server, only a reservation. Those functions are similar but the one does not replace the other. There are a few ways to work around this but it seems it would be a very simple feature for them to add in an update so hopefully they will. Overall though, this is a feature rich WiFi Mesh system that works very well! Though if you need a good web interface, I would not recommend this. The app is great though. I had to give four stars instead of five due to the lack of IP Exclusions in the DHCP server, and the fact that the web interface can't do most of what the app can. I'm not too bothered by the 2.4 GHz settings I couldn't set. I think it does a pretty good job of managing all of that automatically. For most people in most homes none of these things will matter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Mesh Network - Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Performance lower than expected but good.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Performance, Setup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very fast, strong, easy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tri-band Whole Home Mesh system is super fast. The 3 included Deco BE65 Pro units provide up to 7600 square feet of home coverage, although this will depend on the configuration of your house and any interferences in-between the units that may be present. The AI-driven mesh technology keeps you connected seamlessly from room to room as you move around with your mobile devices. I connected these units to my existing Deco network that I have always been very happy with. The initial Deco set-up to my Internet service was really easy with the tp-link app. Adding these units was as easy as plugging them in and clicking a button on my phone. These units have completely removed any dead spots I had in my house and have extended strong coverage into my garage and most of my yard even. I have a 3800 square feet house that had always had a dead corner near our entryway that is at the other end of the house from the router. Not anymore. My yard is an acre, and I can get WiFi signal in the majority of it. The system provides encrypted security built-in to the network. The app allows parental controls to be set up easily if needed. I have had multiple devices connected at the same time with streaming, gaming, more streaming, and other less-demanding draws on the signal and have noticed no lag or buffering. We are fortunate to have (usually) good Internet service in our area (>1gbps). This system is backwards compatible with all WiFi generations and devices. This system should provide practically any home with fast, reliable, and strong WiFi coverage. I would highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive for the range you get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m getting a buffering issues at 1GB. It seems like the range is a real problem with this setup.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Range can be affected by multiple factors. It would be best to reach out to our support team so we can help isolate, troubleshoot, and resolve this concern. Please call 866-225-8139 or email us at support.usa@tp-link.com. Support is available 24 a day and is free. I am confident that our team can help so please reach out.

      Best Regards

      TP-Link Systems Technical Support tplink

  • Pros mentioned:
    Connectivity, Performance, Setup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great coverage so far

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned and used several products from TP-Link both at home and at the office I work in. In all instances, I have had exceptionally good luck with them. So far, even though it is early in the game, The TP-Link BE 11000 Multi-Gig whole home mesh Wi-Fi system (what a mouth full) has lived up to the same high standards I have seen in TP-Link's other products. The TP-Link BE 11000 comes with three mesh Wi-Fi nodes that can be positioned around your home to fine tune your Wi-Fi coverage and eliminate dead spots. The "Deco" series from TP-Link BE 11000 is advertised to cover up to 7,600 square feet of area and is compatile with any ISP. The Deco BE 11000 is a tri-band mesch system that covers true 6GHz, 5GHz and 2.4 GHz and is fully backward compatible with older devices. This system uses Wi-Fi 7 technology. After installing the system and updating the app, I received a message that this unit now meets the universal Wi-Fi 7 standards, so should be compatible with future Wi-Fi 7 devices. You set up your mesh system using the Deco app. I will say, setting up the system was super easy with the app and only took a few minutes to have all the nodes positioned and connected to the internet. After things were set up, the app automatically downloaded the firmware updates to each of the units. The whole thing was just following the app directions. Of course, the hard part is moving all of your wireless devises from an existing network to the new Deco network. I guess I didn't realize how many wireless devices I have in my home until I started reconnecting. At least the Deco BE 11000 allows for up to 200 devices, so there should be plenty of available spots for people like me that have a lot of wireless devices. I have used this setup for several days and so far, have not had any issues with connectivity or slow internet speeds. I have been totally happy with this system so far. If you need better coverage and faster wireless speed, I think this is a really good option to consider.

  • Rated 1 out of 5 stars

    Continuously disconnects having to reset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only owned this since January. Twice in the last 2 months, the main router has gone to a solid red light overnight. I have tried troubleshooting and ultimately had to delete the Deco app from my phone because it wouldnt let me delete the network. Once I was able to delete the network, I had to set everything up again and it worked for a month before doing the same thing. I’m currently on my second attempt to reset the network. I cant get the Deco app to recognize the main Deco unit so I can create a new network. This is terribly frustrating. I confirmed with my ISP that the modem and internet are functioning and the issue is entirely related to the Deco routers. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello ABC,

      Not entirely. The test that the ISP runs is just service to the modem. That does not rule out maintenance issues like errors, noise or issues at the plant. So just because they say it's the router doesn't mean that it is because they don't generally have access to the tools to run a line quality test. That is not to say that its isn't the router just that its not always the router just because the ISP tech says it is. There are ways it could still be on the service side. The best way to test this is to contact TP-Link support, where our team of agents can help troubleshoot and identify the concern. Please Reach out to TP-Link systems support at 866-225-8139 or support.usa@tp-link.com

      Best Regards

      TP-Link Systems Support tplink

  • Rated 1 out of 5 stars

    Lots of glitches, software is bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to restart manually all routers at least twice a week, regretting not to buy a reliable brand like Eero not sure if they will go to the trash on the near future. Not recommended at all.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to deliver robust, seamless Mesh Wi-Fi throughout your home. In your case, we first recommend ensuring that your Deco app and firmware are fully up to date, and that your Deco units are optimally positioned within your home and in close proximity to each other.

      Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 2 out of 5 stars

    Not ready

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not Ready for prime time. Wireless works great until you introduce a switch to the mix on any of the routers. This causes the routers to become unstable and any connection to the switch to become unstable. I was unable to get a switch working with these. Would not recommend buying yet.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi JackM,

      Thank you for your review. Ethernet switches are a great way to expand wired connectivity on a Deco Mesh network. In your case, we first recommend making sure there are no network loops when connecting the switches to your Deco Mesh System.

      If you plan to use the Ethernet Backhaul feature of your Deco Mesh System, please refer to our FAQ with helpful information and network diagrams here: https://www.tp-link.com/us/support/faq/1794/

      Additionally, please make sure your Deco app and firmware are both fully up to date. If you would like help with any of these steps, our support team is always available and happy to help. Feel free to reach out using the contact methods (phone, chat, email) on our official TP-Link website's support page: https://www.tp-link.com/us/support/contact-technical-support/

      Best Regards,
      TP-Link Support tplink

  • Rated 2 out of 5 stars

    Unreliable junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and invest in other wifi 7 mesh systems. I was dumb enough to give this product a 2nd chance seeing it on sale. Consistent buffering issues, unreliable connectivity left my security camras randomly going offline. Range is poor. This item really needs work, don’t think its ready for the main consumer market yet.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink