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Customer Ratings & Reviews

$179.99

Customer reviews

Rating 4.6 out of 5 stars with 228 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Deco X25 for its ease of use, overall performance, and extensive coverage, eliminating dead spots and providing reliable connectivity throughout the home. Users also appreciate the system's long range and consistent signal strength. The primary concern mentioned by a few users is occasional connectivity issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-228 of 228 reviews
  • Rated 1 out of 5 stars

    Whole house routers (3-floors)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced these routers twice due to electricity going out and router burning up on restart.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Like all electronics Deco is susceptible to electrical surges that come power is restored from events like brown or black outs. It is highly recommended that you use a surge protector to protect your investment. Especially if you live in an area prone to such events. Power issues like these are often not covered under the product's limited warranty.

      Best Regards

      TP-Link Systems Support tplink

  • Rated 1 out of 5 stars

    Toilet Paper Roll Routers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be returning this product. Very tedious process and was too difficult to actually connect to my modem. did not receive any signal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad product. Do not buy. You will be letdown. you

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend that you make sure your Deco app and firmware are fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Additionally, on our website, you can find a comprehensive FAQ section, user manuals, and a community forum where you can interact with other Deco users.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Poor wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Linksys Velop wi-fi5 to wi-fi6. I was getting 303/337 with Velop. But with this I am geeting wireless speed of 81/147. I have Verizon 300mpbs speed internet. I don’t recommend this.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to answer any questions you might have about our products. Please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Bob

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with app to connect devices very happy with purchase, Works great! I had dead spots in my house now no dead spots. even in the basement.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Mesh Wi-Fi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives us much better coverage in the entire house...had problems with trying to print from distant room before...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes i have issues wifh the routers connecting after a reboot. Other than that it works well

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi AnthonyL,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Awful range!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my 5 year old Linksys Velop. This was worse than what I am currently using. The range is awful even with an ethernet backhaul. I have 300dn/300up and was getting 30-50/30-50 with this. Definitely returning this junk!

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Bkbk07,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink