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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality, ease of use, and pan and tilt features as significant strengths of the Kasa Spot Pan and Tilt Indoor camera. Many appreciate its affordability and effective motion detection and night vision capabilities. However, some users experienced challenges with network connectivity and occasional app performance issues. A few also reported concerns about the camera's reliability and SD card functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Cons mentioned:
    App performance

    Rated 5 out of 5 stars

    Just What I Was Looking For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. I needed something to use as a monitor to keep an eye on my elderly Mom, and this was perfect. I could adjust the view to include her recliner and bed. And the night vision was great -- allowing me to see everything I needed to even in the dark of night. Only quibbles: It's at times a little laggy getting the app to open when I used it on my chromebook. Unlike a baby monitor, it's not a continuous feed. However, I could keep it on with the chromebook plugged in (although it would pause after a while and I'd have to tap a "continue" button). Lastly, the volume isn't good at all. But, compared to a google nest max I tried, this was exactly what I needed -- and at only 20% the cost of the nest max.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection
    Cons mentioned:
    App performance

    Rated 4 out of 5 stars

    Decent for home security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good video but the app could be easier to use. It does follow people but that could be smoother.

    I would recommend this to a friend
  • Cons mentioned:
    App performance

    Rated 5 out of 5 stars

    Works.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Second unit purchased so far. Both work as needed.only wish that tilt worked at a higher angle, hanging from ceiling can’t see all the way to the ground beneath it, but still adequate for my needs. App works well, relatively easy setup, though sometimes it can act a little glitchy.

    I would recommend this to a friend
  • Cons mentioned:
    App performance

    Rated 4 out of 5 stars

    Great Affordable Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it 4 stars because app can take a bit of time to load but overall pretty happy with my purchase. Great for watching pet and for being able to communicate through the microphone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    App performance

    Rated 3 out of 5 stars

    Decent camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera, clear quality. App glitches a lot though when trying to watch saved videos.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App performance

    Rated 3 out of 5 stars

    Versatile but a bit slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good about the camera except these: - Application is laggy -The camera sometimes becomes nonresponsive, so no video/ image is displayed in the app. - You need a subscription in order to record video. Alternatively, you can install a micro SD memory to record 24/7, however in order to save a video you need to have the SD removed.

    I would recommend this to a friend
  • Cons mentioned:
    App performance

    Rated 5 out of 5 stars

    Slow Moving But Works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great, the app is a little laggy and it takes a few seconds for the camera to actually move but it works great!

    I would recommend this to a friend
  • Cons mentioned:
    App performance

    Rated 2 out of 5 stars

    disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very disappointed. the app always has issues. the talk back voice brakes up and is hard to understand. it was also very clear at first, but blurry and and cant see any detail 2 months later.

    No, I would not recommend this to a friend