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Customer Ratings & Reviews

Your price for this item is $47.99
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The comparable value price is $59.99

Customer reviews

Rating 4.4 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality, ease of use, and pan and tilt features as significant strengths of the Kasa Spot Pan and Tilt Indoor camera. Many appreciate its affordability and effective motion detection and night vision capabilities. However, some users experienced challenges with network connectivity and occasional app performance issues. A few also reported concerns about the camera's reliability and SD card functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    PTZ CAMERA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st unit kept going offline, had to reboot every 2 days, got it replaced, and ok. Works fine, good video and audio

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Could off done better camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is decent camera. The mic is very sensitive, even after setting it too barley notice sounds. This product works good up to a year with small issues. but I started to see major issues after a year. Most problem fixed by turning camera off then back on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Can't recommend it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I liked these as they worked fine and were easy to connect to with the Kasa app. I bought two in August... But here we are not quite 3 months later and one of them no longer works. Just will not power on. I am trying to look around here on the website for a possible warranty replacement but i can't find anything. Its too bad but i cannot recommend these.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Your Kasa Spot Pan and Tilt camera comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Its okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes offline frequently, resulting in having to unplug and ug back in

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Camera,

      That could indicate that the camera is in a poor signal issue. If you cannot not move the camera try changing the 2.4 GHz channel and if that doesn't work contact support at Kasa.Support@tp-link.com

      Best Regards

      TP-Link Support tplink

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Security kam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not reliable at all need a lot of upgrades sticking not rotating

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Your Kasa Spot Pan and Tilt camera comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please send an e-mail with your contact information and a link to this review to Kasa.Support@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.

      Best Regards,
      TP-Link Support tplink