Customer Ratings & Reviews
- Model:
- KC110
- SKU:
- 6361096
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Kasa Spot Pan and Tilt camera's excellent camera quality, ease of use, and effective night vision. Many also appreciate the pan and tilt functionality, motion detection, and the affordable price point. While some users experienced minor connectivity issues or slight delays in response time, the overall feedback highlights the camera's strengths. The wide field of view was also frequently praised.
This summary was generated by AI based on customer reviews.
Hard to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor view under low light Poor view under low light
I would recommend this to a friend- Cons mentioned:Connectivity
Couldn’t get to connect
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these because I could not get to work with my internet
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The Kasa Spot Pan and Tilt cameras are designed for use with 2.4GHz WiFi, which is common in virtually all WiFi routers. We recommend making sure the camera is set up in an area where your router's 2.4GHz WiFi signal is sufficiently strong.
For detailed instructions, we recommend following the steps outlined in our FAQ here: https://www.tp-link.com/us/support/faq/1957/
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Not what I was wanting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was suppose to have motion detection but it does not
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The KC110 Kasa Spot Pan and Tilt camera is equipped with great features, including motion detection. You can set up activity zones and detection sensitivity within the camera's settings in the Kasa app on your smartphone.
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Unable to setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent about 3houra trying set this thing up. The cameras wifi would just not come out, and when it would it wouldnt connect. Im tech savvy and couldnt get it for the life of me. Returned.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Mario,
Thank you for your review. The KC110 is designed for quick and easy setup, and in your case we recommend watching our helpful setup video on our official website here: https://www.tp-link.com/us/support/download/kc100/#video
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to Kasa.Support@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Kasa.Support@TP-Link.com
Poor quality camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is poor quality. When we viewed the camera from the mobile app, we heard loud high pitch noises. It’s also almost impossible to control the camera motion from the mobile app - it wouldn’t move in the right direction.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Ryan,
Thank you for your review. We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
TP Link Kasa Camara - Not compatible with system.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with PC. It's not plug and play. Too much effort and time required to get it to work.
No, I would not recommend this to a friendCamera - Difficult setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to connect to home internet despite assistance from kasa technical support.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Kasa Spot Pan and Tilt camera is designed for quick and easy setup using the Kasa app. As long as your router's 2.4GHz WiFi signal is sufficiently strong at the camera's location, installation should be smooth and brief.
We're sorry to hear your initial interaction with our Support Team was anything less than satisfactory, and we would appreciate another opportunity to follow up with you to address your concerns. At your earliest convenience, please send an e-mail to [email protected] and include a link to your review and a copy of any correspondence you may have received from the original support agent(s).
Thank you,
TP-Link Support
[email protected]
Security
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit spent four hours on it, call the manufacture..does not work.. I will be returning it. don’t recommend Ty
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The Kasa Spot Pan and Tilt camera is designed for quick and easy setup using the Kasa app. Our Support Team is always happy to answer any questions you might have. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Wow lasted 1 day
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and it died within 24 hrs... cannot say I was impressed.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The Kasa Spot Pan and Tilt camera comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save your $....Get indoor ring for $59 instead, works great, no issues.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your feedback. Our Kasa Spot Pan and Tilt indoor camera is designed to provide convenient home monitoring with our intuitive Kasa app. Can you please elaborate on which aspect(s) of the device you weren't fully satisfied with?
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
not good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not good quality, it kept going offline.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Awesome camera for the price!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little sceptical and hesitant, but this thing blew me away, the image quality is great, and its features like "patrol" and motion are awesome. I did struggle a little with the wifi signal during the setup, but just have patience and let it do its thing. Overall it's a great add on camera, I would recommend it
I would recommend this to a friend- Pros mentioned:Ease of use
Worked for 2 weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. I purchased to monitor my house from a different state. I set the camera up, (easy setup) worked great for a couple of weeks. I was able to watch over my house for one day from out of state. Now my camera is offline and will not reconnect. There is no way to get it to work if you are not there. So much for monitoring my home with the Kasa. Thankfully, I have a less expensive camera that is monitoring the front of my property. It is working great and is still online. Too bad I can't return it. I am out of state for 6 months.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
FEEDBACK!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio seems to be always on regardless of settings. When viewing the camera on your television or your devices, you have to turn down the volume before viewing the camera or you be greeted by very loud feedback, especially if you or your television are anywhere near the camera.,, Mine did not do this when it was first setup, only after updating to version 2.20.0 Cant seem to get a straight answer from anyone about this issue. NOT HAPPY
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We hear your concerns, and we will be happy to help shed some light on your experience. When a device with a microphone (i.e. the camera) is near a device that is streaming the audio that is being picked up by the camera's microphone, this can potentially create a loopback effect, as the camera is picking up the audio from the TV, which is then being streamed to the TV, then picked back up by the camera from the TV's speakers, creating an audio loop effect.
In your case, we recommend ensuring the volume on the TV is low enough, or the TV is far enough from the camera to avoid this audio loop. Our Support Team is always happy to answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support