Customer Ratings & Reviews
- Model:
- HS200
- |
- SKU:
- 5687933
Customer reviews
Rating 4.7 out of 5 stars with 2649 reviews
(2,649 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Kasa Wi-Fi Smart Light Switch for its ease of use and compatibility with smart speakers like Alexa and Google Assistant. They also appreciate the easy installation and reasonable price point, making it a well-received smart home device.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Wi-fi
Rated 4 out of 5 stars
Nice switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice switch, works well with Wi-Fi easy to connect
I would recommend this to a friend Rated 3 out of 5 stars
Smart light switch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a little disappointed with this. I was not looking for a hard wired switch as I live in a rental home. But I will keep it on hopes of buying a home soon.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great product and great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To link always make me feel confident on its brand from smart home accessories to home and business network equipment. I will love if Best Buy sell to link Omaha line that will be so amazing.
I would recommend this to a friendRated 3 out of 5 stars
Good switch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to sucessfully connect to my wifi after many tries. But the switch does work. Trying to get help from tplink website.
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not what i was expecting not tooo good for me but maybe. For another
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Kasa Smart Light Switches are designed to provide convenient, smart automation for your home's lighting. If you have any questions or concerns about your Kasa experience, our support team is always happy to help. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Bulb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good. It does what it says it will do. Lou buy more.
I would recommend this to a friend Rated 3 out of 5 stars
Feel I got a defective one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WIFI disconnect every now and then not sure what is the problem with this. May be defective need to return and buy a new one.
I would recommend this to a friendRated 3 out of 5 stars
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to start a smart home. It sounded easy to install but you have to make sure that you have the right connections. Start with the smart bulbs first.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Switches look nice and operate thru their app fine. Alexa is not staying connected to them consistently. Cannot program off and on times without a hub that costs $199.
No, I would not recommend this to a friendRated 3 out of 5 stars
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is only for a two way switch. Not so easy to install in a bank of other two way switches. You must have a white neutral wire available.
No, I would not recommend this to a friendRated 5 out of 5 stars
Very nice smart switch.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice smart product. Can be a little hard to set up for the first time but once installed it works really good. Follow instructions to set up or get some support from the website if needed.
I would recommend this to a friend- Cons mentioned:Instructions
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product ever. The instructions were not helpful and it took forever to get set up to my wifi. I have been using it for about 2 months (after one day it magically decided to work) and it just stopped connecting to my wifi. Every day I have to go back in and reconnect it and it only works for about 20 minutes.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 5 out of 5 stars
Great value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Be careful that you only use this one for a single pole application. Rather cheaply made but so far it wors fone
I would recommend this to a friend- Cons mentioned:Size
Rated 2 out of 5 stars
TO BIG SWITCH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TO BIG IN BACK , I COULD NOT SET IT UP , I DID TRY MANY DIFFERENT OUTLETS
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Kasa smart light switches are designed to fit most North American switch boxes. If you find the fit to be a tad too snug, we suggest optimizing the wiring behind the switch and inside the box. If it still does not fit, one option may be to contact a licensed electrician to install a larger switch box than the one currently in place.
Our Support Team is always happy to answer any questions you might have. Please feel free to email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Rated 3 out of 5 stars
Tp-link light switches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This seems like it might be a good switch, but I could not use it because I don’t have a common wire in my light switch. So really I can’t rate it.
I would recommend this to a friendRated 3 out of 5 stars
To big for outlet box is 50 yr old House
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit standard switch outlet box. Unit is too deep. I will have to replace box with a larger one.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 1 out of 5 stars
Poor Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, but then often disconnects. ALL other wifi devices work fine, this one disconnects, then works again. Sometimes it works only with App on phone, but Google Home cannot connect, other times all good. Cheap design, first one failed due to the bottom screw flexes the base, causes the reset button to remain depress. Will never buy again.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Rated 3 out of 5 stars
Not for pre 1950 homes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my old 1902 house wiring. If it worked it would be a great tool for a greater price
I would recommend this to a friendRated 3 out of 5 stars
Good "but"...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest switch. I recently have picked up a new one, different brand.
No, I would not recommend this to a friend- Cons mentioned:Size
Rated 2 out of 5 stars
Too late to return...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not work in most mobile homes. The box is too deep.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The HS200 smart WiFi light switch is designed to fit most North American standard switch boxes. If your home has smaller than average switch box dimensions, we recommend checking measurements prior to purchase and/or installation.
Our official website has product details and dimensions for the HS200, and our support team is always happy to help answer any questions you may have.
Thank you,
TP-Link Support









