Customer Ratings & Reviews
- Model:
- HS200
- |
- SKU:
- 5687933
Customer reviews
Rating 4.7 out of 5 stars with 2649 reviews
(2,649 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Kasa Wi-Fi Smart Light Switch for its ease of use and compatibility with smart speakers like Alexa and Google Assistant. They also appreciate the easy installation and reasonable price point, making it a well-received smart home device.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Ok product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kasa lights works great. There is kind of a lag when it’s scheduled to come on. Had to reset them twice already. Installing was ok. Had to use the app instead and actually did better watching a YouTube video on installation.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Kasa Smart app, there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 3 out of 5 stars
Installation easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to turn my motion detected light on my front porch. Did not work with the motion detected light just clicked on and off ....ugh
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. The housing was actually smaller than videos that I saw of it so it should work for older houses which was a concern of mine.
I would recommend this to a friendRated 3 out of 5 stars
Easy to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The light switch consistently drops offline and to constantly have to connect it is a bit bothersome.
I would recommend this to a friendRated 3 out of 5 stars
Was unable to use this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I liked the reviews and styling of this switch, it wasn’t compatible with the wiring in my wall. I ended up returning the item.
I would recommend this to a friendRated 5 out of 5 stars
Tp-link wifi switch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great! You can turn your lights/ceiling fan on or off. And also set timers to have your fixtures turn on and off and certain times.
I would recommend this to a friendRated 2 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected the device and was not able to get it to control my lights at all. I can get it to toggle between on and off but still not able to control the lights. First time buying smart device like this. So I tried contacting them and got tech support, they were the worst. Nest support was better in helping by a long shot. Love my nest and the support that I'm able to get, I wont buy another tp link again.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Fritz,
Thank you for sharing your experience with our product. In your case we first recommend ensuring your home's wiring meets the requirements of the smart light switch:
- 2 Hot Wires (Line & Load)
- Neutral Wire
- Single Pole Switch
We have a helpful setup video on our website that will guide you through the entire installation process: https://www.tp-link.com/us/download/HS200.html#video
We're sorry to hear your initial interaction with our Support Team was anything less than satisfactory, and we would appreciate another opportunity to follow up with you to address your concerns. At your earliest convenience, please send an e-mail to [email protected] and include a link to your review and a copy of any correspondence you may have received from the original support agent(s).
Thank You,
TP-Link Support
[email protected]
Rated 3 out of 5 stars
Nice smart switch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought thus smart switch after reading the reviews, will give an update after set up and use.
I would recommend this to a friendRated 3 out of 5 stars
Asking ?’s Does not get to accurately. Info
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I was provided assurance that this would do exactly what I wanted It to do did not . Good product but do your research.
No, I would not recommend this to a friendRated 3 out of 5 stars
TP-Link light switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This light switch should work with WEMO, I have not yet been able to connect it to WEMO or able to secure its network connection.
No, I would not recommend this to a friendRated 3 out of 5 stars
Quality switch. Limited functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The switch seems solid. But for full automation one needs the tplink router. I’ll be buying zwave switches from now on
No, I would not recommend this to a friendRated 3 out of 5 stars
Easy setup but make sure to check your wires first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you have a neutral line on your current switch before you purchase. Without it you can’t use any smart switch.
I would recommend this to a friendRated 3 out of 5 stars
Hard to DIY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried so many times and finally got it right. The three way switch doesn’t work as designed.
No, I would not recommend this to a friendRated 3 out of 5 stars
Switches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure these work great, but I’m not sure if they will fit in my wall sockets.
I would recommend this to a friendRated 3 out of 5 stars
Too difficult to set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too difficult to set up. In the end, would have needed an electrician which then makes it too expensive for its purpose.
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good smart switch. I already had one of these and when I needed another I made sure to look for this brand. Works great.
I would recommend this to a friendRated 3 out of 5 stars
Alexa works sometimes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my parents and the few times I’ve used it at their place it is normally not working with Alexa.
No, I would not recommend this to a friendRated 5 out of 5 stars
Upgrade all your switches
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have in a fully connected house. I have them turn auto off at night and auto on in the AM. Use in multiple rooms. Great value
I would recommend this to a friendRated 3 out of 5 stars
Can't connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to connect. Only been able to connect once and have to use manual since.
No, I would not recommend this to a friendRated 3 out of 5 stars
Love it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for the money spent. Great gift Ideas
I would recommend this to a friend









