Customer Ratings & Reviews
- Model:
- HS200
- SKU:
- 5687933
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Kasa Wi-Fi Smart Light Switch for its ease of use and compatibility with smart speakers like Alexa and Google Assistant. They also appreciate the easy installation and reasonable price point, making it a well-received smart home device.
This summary was generated by AI based on customer reviews.
Ok. Loses connection at times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a couple of these for my father in law to work with a Google home device. One of them that is closest to the router and google home looses connect from time to time and has to be reset. Haven't had time to troubleshoot yet as he's a few hours away but it's frustrating for him and myself.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi there, thanks for the review and feedback!
We’ll be happy to address the concerns you have about your smart device’s Wi-Fi connectivity.
We always recommend ensuring your router’s Wi-Fi signal is adequately strong in the smart device’s location. Within the TP-Link Kasa app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu. Ideally, the reading should be >-70 dBm.
If the signal is within the ideal range and you’re still experiencing these symptoms, please ensure your Kasa app is up to date, then update your smart device’s firmware using the easy steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thanks again for your feedback! We hope you'll keep TP-Link in mind for your future smart home and networking needs.
Best Regards,
TP-Link Customer Support
[email protected]
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for new homes, older homes without the proper wires it won’t properly work.
I would recommend this to a friendEasy installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an easy installation but needed to return because the light was dim compared to the regular light switch.
I would recommend this to a friendDoesn’t work all the time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is so easy to set up however it is not consistent and has several glitches
I would recommend this to a friendLove it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and use. App is also very comprehensive! Just be sure to triple check it will work with your wiring.
I would recommend this to a friendPoor integration with Siri
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The switch integrates well with Google Home and Alexa, but not Siri. Since I wanted to control the porch light from outside the home "Hey Siri, turn the porch light on" as we're driving up, Siri is the best choice. Sadly, the only way to integrate is an ugly programming hack, that I'm unwilling to do.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Toby,
In the latest Kasa app release (2.21.0), we've added support for Siri Shortcuts for devices and scenes so you can control your Kasa devices from Siri (even using HomePod). Download the Shortcuts app to get started.
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Great packaging, but lower quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am somewhat disappointed with this purchase. I have been unable to connect this to my Wifi. Seems that the electronics are substandard, since my Ring Doorbell connected with ease and is further away from my router. Wish I can return it!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. In your case we recommend following the steps outlined in our FAQ here to connect your smart WiFi light switch to your home network: https://www.tp-link.com/us/support/faq/946/
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Switch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an average switch, internet connection should be stronger
No, I would not recommend this to a friendSmart switch
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi kicks out the switches and have to reset multiple times
No, I would not recommend this to a friendGood buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Affordable. The only problem is that it’s difficult to find affordable in the store.
I would recommend this to a friend- Cons mentioned:Neutral wire
Not for most American homes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This switch CANNOT be used if your light switches only have a hot, neutral and ground wire. It requires a 4 wire setup, not very common in the US. Make sure you check your house wiring situation beforehand, this is not on the packaging at all.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The HS200 requires at least 3 lines for operation: Live, Load, Neutral. If your home's wiring does not meet these requirements, we recommend consulting with a licensed electrician to discuss what options are available to you. If you're ever unsure which smart home products are best suited for your home, our support team is always happy to help. Feel free to email [email protected] and a support agent will gladly follow up.
Best Regards,
TP-Link Support
[email protected]
Great Product for a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched out a bathroom switch for this product and love it! Slowly migrating all the lights to Kasa.
I would recommend this to a friendLost Wi-Fi
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but I had I reset the WiFi couple of times
No, I would not recommend this to a friendWe’ll, I’m lazy so…
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have several of these switches and love each and every one… convenient for someone lazy like me
I would recommend this to a friendWorked great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this in March By December the spring mechanism Has worn down and it doesn’t turn and on off as well. You have to click it on and off We have four of these in the house and higher traffic ones are having more issues
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart WiFi light switches come with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Great value, great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m always so surprised that these are so reasonably priced. I love these switches!
I would recommend this to a friendGreat If Youre Looking for a Smart Switch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product if youre looking for a smart switch without a hub neccessary.
I would recommend this to a friendDoes always stay connected
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cool product, but it will disconnect from WiFi at times
No, I would not recommend this to a friendWorks great right out of the box
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with no problems. I hooked it up to garage spotlight, and have it set for Dusk to Dawn,
I would recommend this to a friendCan't set it up as a smart Light switch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have problem setting it up using the wifi to control what time for it to automatically turn on at sun set and turn off at 11PM. Just did not work at all.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the smart device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
To ensure your Kasa Smart Light Switch's schedule feature is properly configured, please follow the steps in our FAQ here: https://www.tp-link.com/us/support/faq/947/
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support