Customer Ratings & Reviews

Works exactly how it should, zero issues so far. It was nice not having to download yet another app on my phone. I love that it connects to WiFi, can open through the app, add additional fingerprints, built in doorbell and can also use a physical key for a backup.

Easy to use. Simple to add fingerprint. Great design!

Unit was so easy to install, setup instructions were a breeze, up and running seamlessly for a few months now, no complaints at all.

Easy to install and they work really well and no subscription

The lock is working exactly as advertised. It was easy to install and set-up user access. My favorite is the fingerprint sensor. No need for keys!

Very quick and easy to set up. Took me maybe 20 min. I would prefer replaceable batteries over the rechargeable one we’ll see how long it last. Love the app and doorbell feature for when my wife locks me out.

I would definitely recommend this product to others. I love the finger print. I love that you can put a code as well and it auto locks when u set the option. Best investment I’ve bought.

This smart lock is Easy to install, easy to use, works flawlessly!!

Easy install and looks good. Battery has been great.

The product summary says "6 ways" to unlock the door (Lock and unlock by fingerprint, passcode, Wi-Fi, close-range Bluetooth, voice commands, or with included backup keys). My expectation was that I would be able to walk up to the door and have the close-range Bluetooth unlock my door, OR if I didn't have my phone handy I could use fingerprint / passcode - all while having remote access over the Internet via the wi-fi connection. However, the only way to use close range Bluetooth is to TURN OFF WI-FI. So, this lock is limited to either 4 or 5 simultaneous ways to unlock depending on how you configure it. It can either be set to lock and unlock 4 ways by 1) fingerprint, 2) passcode, 3) close-range Bluetooth, or 4) with included backup keys. OR lock and unlock 5 ways by 1) fingerprint, 2) passcode, 3) Wi-Fi, 4) voice commands, or 5) with included backup keys. There is no way to have ALL 6 lock/unlock functions enabled simultaneously. I'm disappointed in this limitation (and in the misleading description on Best Buy's website) but for the price, I'm keeping it. It is a solid and secure lock, the fingerprint sensor has been 100% accurate, it integrates seamlessly with my other TP-Link/TAPO devices & app, and it seems to be well built. The hardware on the inside of the door is larger than I'd hoped but I'm getting used to it. Last, DON'T USE ROADIE for delivery. They didn't deliver within the time promised and I'll never choose same-day or next-day delivery from Best Buy again.

We would sometimes lock ourselves out of the house and one of us would have to drive all the way home to open it from work. With this we can use our fingerprints or code and never again lock ourselves. Battery life is long and app will notify you when it’s running low.

So far, the lock works as I was hoping. It was easy to install and the set up… well the set up process was easy to follow but the app itself was very unstable. During the set up process, I had to close the app several times and re-open to complete the step it was in. It would constantly stall or get stuck in a loop. Once the set up finally complete, it was fairly easy to get the settings customized to our needs and to add users. I read a couple reviews stating the deadbolt striker wasn’t as big or robust as others. I noticed a very slight size difference but nothing that was an issue for us. Overall, I’d recommend this if you’re in the market for a smart lock. This review is more on the 3.5 star rating due to the app issues but I will say, I haven’t had an issue with the app once set up was complete. Closer to 5 stars if TP Link can fix their buggy app.

Great working product!!! Easy install and easy assembly!

This has to be the lock that is the best thing for your buck. I recently had a Yale lock die and needed to replace it. Didn’t want to pay almost $300, so I took a chance on this one. I’ve had the lock for almost 2 weeks and it’s still at 100%. I love knowing that I won’t be eating batteries every other month. The only thing that would make this lock perfect is matter support. It’s not a big deal for me since I use Alexa. I like this lock so much that I also replaced my side door lock with the Tapo D110.

“I love this wireless key entry door lock! I was looking for a way to avoid carrying a bunch of keys, and this product is exactly what I needed. It’s convenient, easy to use, and provides great security. However, I’ve noticed one issue—when the sun beams directly on my door, it makes unlocking difficult. This can be a concern, especially if it’s the only way out of the house. Overall, it’s a great product, but I’d recommend considering placement and potential sun exposure before installing.”

I absolutely LOVE my Tapo DL110! It was super easy to install and everything works so smoothly. I had been wanting one, but was scared up the installation and the efficiency of it. I wish I would've been got it! It's come in handy so much lately for my two daughters arriving home afterschool. I highly recommend it! Has made my life so much easier!

This lock is easy to install and performs great. Just ensure your door lock latches without having to push or pull on it and it should work well. The app and biometric setup is user friendly. The app notifications are a great feature. If you don't open the app for awhile, you might stop receiving notifications but just open the app and they should start again.

High Quality. Install went relatively easy. After a few weeks there have been no issues. Fingerprint Sensor is fast. Highly recommend for security as it automatically locks after a predetermined time you set in the app.

Value for money. Working out well. Love the features that are available in the APP. I have ordered couple more products from TP-Link Tapo

I bought this to replace my Schlage lock and I regret not buying this earlier. This is such a perfect lock with the doorbell built in. The price was great too, and in fact I got a deal from Best Buy on it.