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Customer Ratings & Reviews

$19.99
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Customer reviews

Rating 4.1 out of 5 stars with 68 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the Tapo Indoor/Outdoor 2K Security Camera highly for its video quality and ease of setup. Users report the video quality is very good and the setup process is super easy. However, some customers have experienced connectivity issues with the camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 68 reviews
  • Rated 4 out of 5 stars

    Thanks BestBuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great item and was delivered fast and easy with no problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    does not work with apple home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera picture/audio quality fine. easy to setup. does not work with apple homekit/home app

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      This is correct, but we also do not advertise support for Apple Home either. We just want to make sure that this point is clear. That is not that it wasn't working, but that its not compatible with.

      Best Regards

      TP-Link Systems Support tplink

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Home camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera catches everything with a good 360 degree

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get what you pay for.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad,but after a week,red line run down oicture.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was ok but the app is not, hard to describe but was not comfortable using it

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi ElGuapo,

      Thank you for your review. We're happy to hear you enjoy the camera's features and capabilities. We would like to hear more about your Tapo app experience and help answer any questions you may have. Our TP-Link support team is always available to help via live chat, phone, or email using the Support Portal on our website: https://www.tp-link.com/us/support/contact-technical-support/

      Best Regards,
      TP-Link Systems Support tplink

  • Rated 5 out of 5 stars

    For the price yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish it was apple home compatible but overall it’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this camera cause is working very well for the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and was very easy to connect. Sometimes the app is a bit slow but that might just be my phone. Will be buying another one for another area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tapo c113

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Wide view perfect picture. Great clips

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product only works with subscription

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why sell it in store as a product. Subscription package should be displayed with it. It doesn't work unless wth blink suscription. I wanted a camera that works independent of subscription.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi JoyO,

      Thank you for your review. Tapo cameras do not require a subscription to use or store video clips. The camera supports local storage via a microSD card (sold separately), which requires no subscription. Tapo cameras are not compatible with the Blink ecosystem and do not use Blink subscriptions.

      Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 5 out of 5 stars

    Great camera and tapo app.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This caeta works great. I love that when reviewing videos that it snaps to the next video on the status bar when scrolling. You have tp have one to see what i mean.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    App is not great …

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera it’s OK but the app that it comes with is absolutely awful. It keeps crashing barely

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Cdvokc23,

      The Tapo app is designed for intuitive and reliable use with your Tapo devices. In your case, we first recommend reinstalling the app. If symptoms persist, please contact our official TP-Link Support Team directly via phone, live chat, or email, using the Support Portal on our website: https://www.tp-link.com/us/support/contact-technical-support/

      Best Regards,
      TP-Link Systems Support tplink

  • Rated 5 out of 5 stars

    Security camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Quality is great. Was very easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this camera to monitor a pet during the day when I'm not home. It works fine, the setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great qulity & value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera especially for the price. Ive ordered 2 more since the quality of audio-visual is so great. The integration within tge entire TP brand is incredible. I highly recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good camera

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good camera for simple. Really easy to integration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I already purchased 2nd one for my home. You don’t need membership and it works with micro-sd card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good item. Better pricing. Will recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PUPPY PERFECT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little puppy cam. It is great to check on my fur baby anytime.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice price but it was corded and i needed a cordless one but it worked good

    I would recommend this to a friend