Customer Ratings & Reviews
- Model:
- TS15
- |
- SKU:
- 6543836
Customer reviews
Rating 4.6 out of 5 stars with 162 reviews
(162 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the ease of use and simple installation of the Tapo Smart Wi-Fi Light Switch. They appreciate its compatibility with various smart home ecosystems like Apple HomeKit and Alexa. The reasonable price point and the functional app are also well-received features.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The WiFi they ask you to link to is unsecured and it won’t link to my exciting WiFi. It only supports 2.4 GHz network.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The setup network is not secured because it is effectively an ad-hoc network - a connection solely between your smartphone and the switch. The switch is not connected to the Internet at this stage.
Once the switch is set up and connected to your network, it will use the encryption provided by your Wi-Fi network, as well as cloud encryption for your TP-Link ID, and also offers Multi-Factor Authentication as an optional, added security measure via the Tapo app, if desired.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
Only works with Tapo not with Kasa
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tapo & Kasa switches have similar packaging from the same company but the switches are NOT interchangeable.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We appreciate your feedback and interest in cross-platform support for both Tapo and Kasa ecosystems. If you already have numerous Kasa products but are interested in the features offered by a specific Tapo product, we're happy to let you know that many Kasa products support integration into the Tapo app, allowing you to conveniently manage Kasa and Tapo devices with ease. For more information on integrating Kasa products into Tapo, please see our official FAQs here (https://www.tp-link.com/us/support/faq/3614/) and here (https://www.tp-link.com/us/support/faq/3762/)
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support






