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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 223 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the Tapo Smart Wi-Fi Outdoor Plug with Matter for its ease of use, weather resistance, and compatibility with various smart home systems. Many appreciate the scheduling and timer features, along with the straightforward setup process and user-friendly app. The waterproof design is also frequently praised. However, some users wish the power cord was longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 223 reviews
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy to have around, especially when Halloween comes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a failed unit (different brand, not offered anymore). I like the 2 plug option, Worked great from another state when we travelled. It's being used outdoors. Pleased with purchase,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works perfectly as intended. The WiFi setup was a little confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent plug , i like that i uses matter and i can pair it with multiple eco systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best plug ever have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the matter support, this plug makes my house really smart, fast connection, and no delay at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can put my tv outside and work ,clearly , i can recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug is perfect. Never thought about getting these however they work perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for the "mood" lighting I added to my backyard deck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi adapter/ extender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works amazingly and hasn’t disappointed me and my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart home must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome outdoor smart home accessory. Each plug can be assigned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TP-Link is my favorite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy connection to Apple Homekit via matter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use but not super durable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but it shorted out after a light rain.

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Jonald,

      Thank you for your review. The Tapo TP25 is designed for weatherproof outdoor use. To ensure the longevity of the device, please keep the plug at least 12 inches (1ft) from the ground, with the plugs face down. Otherwise, water may get into the plug. Please also keep the plug covered with the weatherproof cover when not in use.

      For helpful tips, you can refer to the included Quick Installation Guide.

      Your Tapo TP25 comes with a manufacturer's warranty, and we would appreciate the opportunity to help address your concerns. At your convenience, feel free to contact our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    It’s a well built hunk of junk.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a linksys velop mesh wifi network that works in mixed (2.4 and 5Ghz mode). Plenty of IoT devices only support 2.4 but that’s never been an issue and I have HomeKit devices from Meross, Logitech, Legrand, Vocolinc, Moen(!), Yale and Withings all happily working on the network. But can I get the Tapo to connect? Not a chance. Did get it to connect to my personal hotspot to do a firmware update, but still no joy. Always get a ‘WiFi Encryption not supported’ error if I use the Tapo app and a fail if I use the Home App. It’s well built, so, if you have a simple network give it a try but I can’t recommend it and it’s going in the IoT junk drawer

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Tapo app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the smart device's location.

      Please also ensure your smartphone is not connected to a VPN during setup, as this will interfere with the initial connection process.

      If you would like assistance with your Tapo device(s), please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to connect it to Alexa the day I got it. It worked fine that night, it turned my outdoor holiday lights on and off at the appropriate times. The next day it didn’t work at all, my lights never came on. Alexa said the plug is unresponsive. I deleted it from Alexa hoping it would work if I paired it again, but now I am unable to pair it with Alexa. Totally worthless.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      A matter code can only be used once. If you deleted the device and restored default setting or just need to add it to a controller again you will need to generate a new code. This FAQ can help with this:  https://www.tp-link.com/us/support/faq/3573/ tplink

  • Rated 2 out of 5 stars

    Wouldn’t connect to network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the instructions but it appears that it does not want to connect to my network for some reason. I will attempt to get it to connect later, but for now it was a disappointment.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Tapo app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the smart device's location.

      Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.

      If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Pros mentioned:
    Compatibility, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect for us

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TP-Link TAPO Smart Wi-Fi Outdoor Plug is perfect for our needs. As shown in their own ad, we have an Edison-style string of lights for our patio. For the last couple years, we’ve been using a standard power strip; one that wasn’t really meant for outdoor use. Every time we wanted the lights on, I would have to make my way back into the dark corner of the patio to switch the lights on. Sometimes I would need to bang the power strip against my hand to get things to engage (yikes). Being outdoors was taking its toll — even though it was sheltered from the rain. Enter the TP-Link TAPO Smart Wi-Fi Outdoor Plug. Now, it’s “Alexa, turn on the patio lights.” Perfect. And with the IP65 weatherproof rating, we now have a safe electrical connection. I did find the initial setup a bit misleading if I followed the basic printed instructions. However, this plug is pretty intuitive, and using the Alexa app (after first setting this up with the Tapo app) helped with the process. Also, don’t be afraid to let your settings ‘sink in.’ You may need to exit the app you’re using, and the open it back up to continue. I don’t know why this sometimes works, but it does…at least for me. I also complicated the issue by needing to unplug the TAPO temporarily so I could switch primary outlets. Doing this, I was able to figure out how to put the TAPO back into discovery mode. Each outlet on the TAPO has its own power button (see mfg pics). If you hold them both in at the same time, the lights will begin to flash green and, if I remember correctly, orange. If you hold a bit longer, this flashing will speed up — and that’s your discovery mode. You’re welcome. It’s pretty cool that this smart plug will work with just about any platform out there. Maybe all of them. Guess that’s what being “Matter Certified” means. Or you can simply use the TAPO app, which, by the way, also now controls any KASA devices you may already have. Other than also being available in white or tan, the TP-Link TAPO Smart Wi-Fi Outdoor Plug is perfect for my needs — and probably yours, too.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect for Holiday Lighting Automation

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have any smart home devices you really need to get onboard. Smart home devices are an incredibly convenient technology that has automated my homes lighting and security. I have nearly 50 devices including security cameras, smart plugs, locks, fans, vacuum, air purifier, and speakers. All of which can be controlled using a phone, tablet, or by voice. I have a bunch of TP-Link smart plugs but the Tapo TP25 outdoor smart wifi plug is my first outdoor smart plug. What a great addition to my smart home and just in time for Christmas lights. In the box is the 2 outlet TP25 and a quick start guide. You’re directed to get the Tapo app. Upon installing you’re prompted to create an account. I already had a TP Link Kasa account so I logged in using that account and it worked. Tapo also added my Kasa devices to the new app. Setup was a snap. You basically plus it in and follow the apps step by step instructions. You connect the TP25 to your wifi network and then I was prompted to update the firmware. The entire setup too maybe 5 minutes. You can easily control Tapo from the app. You can set timers and automations. I also added Tapo to my Google Home setup so I can then also control it with voice commands. Even better you can then utilize geofencing to automatically turn lights off when you leave your home and on when you arrive. I use Google but you can also use Tapo with Amazon Alexa, Apple HomeKit, and Samsung SmartThings. The TP25 is designed as an outdoor device with an IP65 waterproof and flame retardant rating but you could also use it indoors as a double smart plug to control 2 devices individually. The Tapo TP25 is a perfect addition to my smart home to automate my outdoor Halloween and Christmas lighting. I’ll be buying more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking it was like the others that I have but it is not my bad. It is very difficult to set up schedules like the regular ones that I have.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Jeff,

      Thank you for your review. Our Tapo Outdoor Smart Plug with Matter offers the same intuitive Schedule and automation functions as our indoor Tapo Smart Plugs. Please be advised that since the Outdoor Smart Plug has two outlets, each is treated as an individual smart plug, and will need to be configured accordingly via the Tapo app.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 2 out of 5 stars

    Not working after 3 weeks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed per instructions in dry location. Work for three weeks and one outlet of two no longer works.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Your Tapo Outdoor Smart Plug with Matter comes with a manufacturer's warranty, and we would greatly appreciate the opportunity to help address your concerns. At your convenience, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 2 out of 5 stars

    Whats the matter?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect to home kit. It kept going offline though. Change it out with a wemo thread plug.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. We always recommend ensuring your router's 2.4 GHz Wi-Fi signal is adequately strong in the smart device's location.

      If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Tapo app is up to date, then update your smart device's firmware by selecting Me → Firmware Update within the Tapo app.

      If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

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