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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.7 out of 5 stars with 1010 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Tapo Smart Wi-Fi Plug Mini for its ease of use, overall performance, and simple setup process. Compatibility with Google Home is also appreciated, along with its value for the price and compact size. While the vast majority of users are satisfied, a few have noted issues with app compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,010 reviews
  • Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was difficult but other than that it worked wonderful. The app sucks though.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi SeanB,

      Thank you for your review. The Tapo app is designed to provide a convenient, intuitive setup and management experience for your Tapo devices. We regret to hear that your experience was anything less than streamlined and satisfactory, and we would appreciate the opportunity to discuss your concerns in detail. Please feel free to contact our official TP-Link Support Team using the Support Portal on our website, and one of our Support Agents will gladly assist you.

      Best Regards,
      TP-Link Systems Support tplink

  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect directly to the WiFi. I am able to turn it on/off when away from home, never had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Adaptor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, wish I did not have to download the Tapo app as I only use it with Google Home

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Mark,

      Since this is a Matter plug the Tapo isn't required. All you need to do is the Matter code that was included in the Google Home app. If that code has already been used then yes the Tapo app would be needed. If needed we do have a Matter Quick Install Guide on our website under the product's support page to help with the installation needs.

      Best Regards

      TP-Link Systems Technical Support tplink

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    no major issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plugs function as designed, a little expensive, but functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set your lights on a timer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so great and work thru my phone and Alexa! I love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for plant grow lights and they work great. The app gives you a lot of control and customization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally satisfied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these! I bought 6 of them for my lamps and a fan in my bedroom so that I can control them with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to st up, plugged in, download app, set beginning and end times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light a path

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for Keeping the lights On for My Children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi mini plug with matter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest item we could have bought. We would have bought more but it was the only one in the store. We will be purchasing more. So convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works with all smart home platforms highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    One was DOA

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up two of these perfectly, then the third failed after 10 or so attempts. Of course, Best Buy won’t give you credit for one or let you do a partial return, so now I have to return all three and go through set up again, hoping another doesn’t fail. Customer service wasn’t very friendly, either. No wonder Amazon is taking so much business away from this company.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi MrCooger,

      Thank you for your review. We regret to hear that you encountered this unusual circumstance with one of your Tapo Smart Plugs. If you have any questions or concerns about your experience with them, our TP-Link support team is always happy to help. You can contact us any time using the phone, live chat, or email options provided on our official TP-Link support page.

      Best Regards,
      TP-Link Support tplink

  • Rated 5 out of 5 stars

    Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for electrical devices.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hub REQUIRED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note that the device requires a hub to operate, which is sold separately and is not mentioned in the description or on the Tapo website, but sure would have been nice to know up front. Unfortunately, that means they are going back to Best Buy after getting it for a killer price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for Christmas tree to turn off and on with the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Automation made easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy way to automate electronic items in your house making things easier for all ages- young or old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart plug you can get. Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart plug works properly, although the set up took some time, and I go over the process twice (maybe due to poor wifi quality), but after it was settle down, it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verbal commands from Google Home activate very quickly. Excellent range. Google home knows if device is already on or off when you ask or give a verbal command.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped Connecting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years, 2 of 3 plugs can no longer maintain a steady connection to WiFi. And these cannot be added to Apple Home anymore. They were connecting without issue for 2 years. It appears that sometimes some of these plus say they have matter but they actuslly do not.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi SteveS,

      Thank you for your review. We always recommend making sure your router's Wi-Fi signal is strong enough where your device is. In the Tapo app, there's a feature that lets you check the Wi-Fi signal strength of your Tapo devices. With the app open, look at the signal strength in the Device Settings menu.

      If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Tapo app is up to date, then update your smart device's firmware by selecting Me → Firmware Update within the Tapo app.

      If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it doe a google home setup to turn on/off lights around the house. Connection is stable and seems to work properly all the time

    I would recommend this to a friend