Customer Ratings & Reviews
- Model:
- TP15(2-pack)
- SKU:
- 6544397
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Tapo Smart Wi-Fi Plug Mini for its ease of use, overall performance, and simple setup process. Compatibility with Google Home is also appreciated, along with its value for the price and compact size. While the vast majority of users are satisfied, a few have noted issues with app compatibility.
This summary was generated by AI based on customer reviews.
Engineering Guy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that an on time could be scheduled, but not an off time. What’s up with that? I bought it for my Christmas tree, so glad I don’t need to it for more than a month
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Tapo smart plugs support scheduling both ON and OFF events using the Schedule feature in the Tapo app. For more information on how to use this feature, please refer to our FAQ here: https://www.tapo.com/us/faq/83/
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been able to connect this to my wifi system. The instruction are so tiny I need a magnified glass to be able to read them.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs are designed for quick and easy setup using the Tapo app. If you're having difficulty connecting the device to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the device's location.
Please also make sure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please contact our support team using any of the resources included with the product or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Requires an app to setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TP-Link, the point if Matter was to get out of the garden wall. My efforts to get the devices into HomeKit only resulted in error messages. Even on sale this piece of trash isnt worth the spyware.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Tapo Mini Smart Plugs with Matter are designed for quick and intuitive Matter integration. Please refer to our Matter Setup Guide in the following FAQ, and click on the section labeled, "Add to Apple via Matter", for steps on how to set up your Tapo Matter Smart Plugs with Apple: https://www.tp-link.com/us/support/faq/3564/
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not able to connect with our Alexa system. Tried ever option that was availble. I have returned the item as it was not worth time and effort in trying to get it to work. We have very similiar Kasa units but this was not even close.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi oochow69,
Thank you for your review. Our Tapo Smart Plugs are designed for quick and intuitive integration with Alexa. If you haven't already, please check out our article here for detailed instructions on how to link your Tapo smart plug to Alexa: https://www.tapo.com/us/faq/74/
We regret to hear you decided to return the smart plug. If you have any questions or concerns in the future, our support team is always available and happy to help using the support portal on our official TP-Link website.
Best Regards,
TP-Link Support
Don’t waste your time or money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. I have quite a few smart plugs in my house, this brand connected to my AppleHome once, and since then has not been able to connect again. We keep getting the “no response” error on all of them. They were on discount and I should have paid full price for a different product. It’s frustrating because BestBuy only had a 2week return window, which is awful. Will never buy again and will think twice about BestBuy in future with this absurd return policy.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's 2.4GHz Wi-Fi signal is adequately strong in the smart plug's location. If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Tapo app is up-to-date, then check for, and install any firmware updates available for your smart plugs.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Do not waste your money with this product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the times Alexa says that “ not responding” Even the Tapo app says devices are offline , need to remove plugs and connect back to get the connection. Need to do this every day.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Srinivas,
This could be due to several reasons. Please reach out to TP-Link's support so they can assist and offer a resolution for this concern. Support can be reached via phone, email or chat 24/7 and always for free.
tapco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tapco requires another app to operate separate from the Kasa app
No, I would not recommend this to a friendIt wouldnt connect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly i couldnt connect to my wifi. I followed all instructions and tried multiple times. It just wouldnt connect. I didnt get to return them in time so now they just sit at home
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Tapo smart plugs, are designed for quick and easy setup using the Tapo app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the device's location.
Additionally, please ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please contact our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
Good concept- bad plug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The concept is great, but in reality this plug did not work well. I bought it for my Christmas lights with the hopes they would go on and off at the times I set. Sadly many times when i got home the app which I programmed was off or not working properly. I tried to set the "AWAY" function so they would go on and off daily, but kept stopped working. Ended up buying the old fashioned plug in timer.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart plug's location. Within the Tapo app, there's a feature that allows you to measure Wi-Fi signal strength of your smart devices.
If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Tapo app is up to date, then update your smart plug's firmware by selecting Me → Firmware Update within the Tapo app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not easy-to-use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am trying to set up but it is not working. I just plug it m.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Tapo smart plugs are designed for quick and easy setup using the Tapo app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the smart device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please contact our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Maybe a good buy
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bkught forbxmas light outdoors then read indoor only so i never used them, got busy and now its to late to return
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. This Tapo Smart Plug model is designed for indoor use only. For outdoor use, we suggest considering our Tapo P400M, instead: https://www.bestbuy.com/site/tp-link-tapo-smart-wi-fi-outdoor-plug-with-matter-black/6559368.p?skuId=6559368
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Good app bad product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up seemed like it would be an easy set up and the app is very nice. BUT I was unable to connect and use the device.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are running into difficulty during setup, please first ensure your smartphone is not connected to a VPN during setup, as this will directly interfere with the setup process.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Waste of money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money don’t don’t work that don’t connect to WiFi easy and damage easy
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello,
This is not the typical experience a customer has had with these products. We would like to work with you on your concern and see if we can resolve it. Support is free and available 24 hours a day. Support can be reached at 866-225-8139 or support.usa@tp-link.com. I am confident that support can find a proper resolution so please reach out to us.
Best Regards
TP-Link System Support
Buddy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with current plugs. Was returned to store.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Tapo Smart Wi-Fi Smart Plugs with Matter are designed for quick and intuitive setup via the Tapo app. We regret to hear you returned the Smart Plugs; we would've appreciated the opportunity to help address your concerns.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not for old homes
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t really have the same gadgets to appreciate the power of this product. House was built in 1989.
No, I would not recommend this to a friendMissing instruction guide
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item arrived on time. But, missing instruction guide that was supposed to be included.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Justice,
Thank you for your review. Tapo Smart Wi-Fi Plugs include a Quick Installation Guide with concise steps; however, for more detailed documentation, we recommend visiting the product page for the device on our official website, where you can find full user guides, downloads, and more: https://www.tp-link.com/us/support/download/tp15/
Our support team is always happy to help as well. Feel free to contact us via the support portal on our website, and a support agent will gladly assist you.
Best Regards,
TP-Link Support
Wouldn't work for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect to my network. Called their customer service and my wifi provider and no one was able to help. I had to return it.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Tapo app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the smart device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not worth it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Barely charges, if at all. Worked nice for a few months then gave up the ghost.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. In your case, we first recommend ensuring the firmware of your smart plugs is fully up to date.
Additionally, your Tapo Smart Plugs come with a Manufacturer's Warranty. At your convenience, please contact our support team using the support portal on our website here: https://www.tp-link.com/us/support/contact-technical-support/
Best Regards,
TP-Link Support
Wi Fi junk plug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't set up. Instructions very vague. I've tried different brands that are easier to set up.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs are designed for quick and easy setup using the Tapo app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the smart device's location.
Another important point to note is to make sure your smartphone is not connected to a VPN during setup. This could potentially interfere with the installation process, so it's best to disconnect it before proceeding.
If you would like assistance with any of these steps, please contact our support team using any of the resources included with the product or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Connection issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get these plugs to connect. Tried for hours. Returned
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Its unfortunate that the products were already returned. We would have loved to have been able to help resolve the concern and get the products connected. If you would not mind we would very much like to get more information on the concerns you encountered to see if it is something we could have resolved or made more clear in the app. Please consider contacting support.usa@tp-link.com and provide any details you remember.