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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 251 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Tapo Wire-Free Indoor/Outdoor Cameras, particularly the clear and sharp video quality and amazing battery life. Users appreciate the ease of use and strong magnetic bases, as well as the effective night vision and motion detection. Some customers have reported issues with connectivity and app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-251 of 251 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great cameras and easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras have good picture and sound quality. Easy to set up. My only complaint is when using with iPhones the notification sound cannot be changed and the volume is only controlled with the ringer volume. Otherwise love the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Could have been great…

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 different brands of cameras at my home now including these TP-Link Tapo cameras. I have the 3 pack to put on my Morton building. These have a magnetic plate that allows you to attach to a metal structure or if it’s not metal there is a double sided tape that you can stick to a metal plate to use with the magnet. The cameras seem a little outdated as the take micro usb cords to charge. No issues charging but like a said not a usb-c port. During the day the picture for the camera is pretty clear at night not so much. You can see but it’s doesn’t look 4K. They seem to have a good viewing range as well. My issues with this product…. 1…the app needs major updating. It has froze on me a few times. Also you can just click on the push notification…it takes you to the main menu then you have to go to view the video. 2…the cameras require a micro usb card for storage or purchase cloud storage. Personally you shouldn’t have to pay extra the pint is to have the storage to record. 3…not sure how well the double sided tape will hold. The magnet is very strong so we will see how the freezing cold in Ohio will hold up. 4…there is no pc or website app it’s strictly smart device usage. Overall it’s ok…

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. We appreciate your feedback regarding your experience with our Tapo cameras, and we'll be happy to help address some of your concerns.

      With regard to the app notifications and performance, please ensure your Tapo app and camera firmware are fully up to date.

      The cameras offer multiple storage options to suit the various needs, such as local storage via Micro SD card, or cloud-based storage via a Tapo Care subscription plan. These storage types are common in home monitoring cameras, and we wanted to offer both types for user convenience.

      The mounting mechanism is designed to secure the camera to the installation surface. The Tapo TC85 is designed with IP66 weather resistance. As long as the installation location remains within the camera's operating environment specifications, it should function as intended:

      Operating Temperature: -20°C ~ 45°C (-4°F ~ 113°F)
      Operating Humidity: 10%~90% RH, Non-condensing

      The Tapo ecosystem is designed for central and convenient management via the Tapo app. Our Tapo team is always working to expand the features and functionality of the Tapo app and its ecosystem.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 4 out of 5 stars

    Tapo Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality recordings. Good app to view. The only trouble I had was initial set up. Had to use a galaxy tab my I phone 14 wouldn’t connect, bu it’s working well now

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried some of the Arlo products and they've got nothing on Tapo. I was so happy with this product that I went out and bought a couple more. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camera Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Easy setup. Depending on location charging battery can be difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great view and angles.long lasting batteries. Really useful

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Peeping Tom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, fast shipping.Good quality very pleased

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Camera- Report

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what we need. No complaints from our team.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best Buy ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good price not blurry at all ……..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camera review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. easy to install. links to my system and phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOPE! NOPE!! NOPE!!! DONT waste time & aggravation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the TP_LINK TAPO 4-PACK 2k indoor out door cameras. This is such a great concept; however the application is horrible!!! We worked THREE hour uploading the app going through the paring of cameras and we could NOT get them to pair up. We contacted customer support and waited in que 40 min to get to "chat" with a CS rep. OH MY!!! I will not waste more time nor space explaining the complete lack of understanding and total incompetence and of this individual. I threw in the towel and boxed the whole mess up, all 4 cameras and 4 solar chargers, returned them!!! I hope my refund appears back into my account in a timely manner!! The concept of these cameras is grand but the reality of the application remains: Totally regretting all the aggravation, wasting our time, and my extra blood pressure meds. They got ONE star from me because I could not give them - 40 NOPE! NOPE!! NOPE!!! DO NOT waste your $$$, time and the aggravation!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. We regret to hear your support experience was anything less than satisfactory. Our Tapo Cameras are designed for quick and easy setup using the Tapo app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at each camera's location.

      Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.

      We would appreciate another opportunity to help address your concerns. At your convenience, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

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