Customer Ratings & Reviews
- Model:
- RE505X
- |
- SKU:
- 10115850
Customer reviews
Rating 4.4 out of 5 stars with 1624 reviews
(1,624 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 3 out of 5 stars
Good product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall ok product and it’s a good extender for the cost.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We're delighted to hear our RE505X Wi-Fi Extender is working well for you.
Generally, we recommend ensuring the extender's firmware is fully up-to-date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 5 out of 5 stars
Perfecto
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelentejdjdjfjfjxyehdhdjdjdjdjhdbdbdjdjxbfbxbhdhd
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
I would recommend this to a friendRated 3 out of 5 stars
It's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it's the extender or my Roku, but still have fuzzy picture
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
I would recommend this to a friendRated 3 out of 5 stars
Just okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this setup for a few days and it didn’t work out that great.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 3 out of 5 stars
Ok works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. It is working fine but a little bit tough yo setup
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Generally, if you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
Our support team is always happy to answer any questions you might have about our products. Please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 2 out of 5 stars
Not worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My internet service provider offers a wi-fi extender it’s twice the price but works well. This has limited range and is good for a single room in your house. If you want better coverage spend a little more on a better item.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 3 out of 5 stars
Extender
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dos not work as well as i thought is would work or maybe im not using it right
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth the money to extend 20 or so feet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a standard house and there’s no crazy walls made out of brick or anything. I was hoping this extender would help get Internet into my garage, but it is very weak.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
Bait and switch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt extend a thing. No signal best buy refused to honor return
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi SaraH,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong, yet far enough from the router to effectively extend its range. Please verify that the RE status LED indicates a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
Rated 3 out of 5 stars
Wifi thing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is the one that wanted it. So we got it.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
Signals keep dropping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coverage sucks on this. The signal keeps dropping. Wouldn’t not recommend.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Nanos,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong, yet far enough from the router to extend its range effectively. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
Rated 1 out of 5 stars
Return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy employee sold me the wrong product. Had to return it.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We regret to hear you returned your TP-Link Wi-Fi Range Extender. If you have any questions about which TP-Link products best fit your needs, please get in touch with our TP-Link Support Team using the Support Portal on our official TP-Link website, or visit the official TP-Link Community Forum, where you can ask questions and share your feedback with other TP-Link users and TP-Link Staff.
Best Regards,
TP-Link Systems Support
Rated 1 out of 5 stars
no link
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this to the store. I couldn't get it to link up even with the help of Geek Squad.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Debi,
Thank you for your review. If you're having trouble connecting the extender to your router, try setting up the device in the same room as your router first, then moving it to its permanent spot after setup. We also recommend double-checking your router's Wi-Fi password during setup, or if you're using the WPS setup method, making sure the WPS process is done in the correct order. The extender's indicator LEDs can help you find the best spot in your home.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our TP-Link support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
Rated 2 out of 5 stars
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install. BUT the speed coming off the extender was underwhelming to say the least. It took my 700mb average and whittled it down to about mb, about 30 feet away. Get yourself a mesh system.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. In your case, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up-to-date, using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 2 out of 5 stars
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was very difficult as it took 5 attempts to aquire a wifi connection.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please contact our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
Wifi issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Does not connect to the updated software on the AT&T wifi modem.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .The Software of the ATT Gateway should not affect the ability for the range extender to connect to the Wi-Fi network. What may have happened is that an ACL or Firewall setting prohibited the Range Extender from connecting to the internet.
Best Regards
TP-Link Systems Support.
Rated 1 out of 5 stars
Quality i'm not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality, no good never connected. Wifi it's more complicate the connect
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi MICHAELN,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, try setting up the device in the same room as your router first, then move it after setup. We also recommend double-checking your router's Wi-Fi password during setup, or if you're using the WPS setup method, making sure the WPS process is done correctly. The extender's indicator LEDs can help you find the best spot in your home.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you need assistance with any of these steps, please contact our free support team using the resources included with the product or our official website, and we'll be happy to have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
Rated 3 out of 5 stars
TP-LINK RANGE EXTENDER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is hard to tell if the TP-link is making a big difference.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
I would recommend this to a friendRated 2 out of 5 stars
Who knows.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought was going to help my Wi-Fi but didn't work that much until. I got the better one the Nighthawk Netgear did amazing power WI-FI, So I just return it the very next day.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up-to-date, using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 2 out of 5 stars
Randomly disconnected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly disconnected. If it is working, it is good.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support







