Customer Ratings & Reviews
- Model:
- RE505X
- SKU:
- 10115850
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Randomly disconnected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly disconnected. If it is working, it is good.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Don’t waste your time or money purchasing this ite
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally it was a waste of my money so I just returned it and upgraded the speeds on my Internet. also I have a small home right at 1500 square footage the range should have worked but it didn’t.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Had to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't seem to have the reach I had needed for wifi needs
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Heather,
When it comes to Range Extenders, it's all about placement. They need to be placed between the router and where you want the service to reach to. This area needs to have an open, unobstructed, and have a strong signal. Range Extenders have about the same coverage area as routers do. If an Extender does not meet your coverage needs, i would recommend Mesh
Best Regards
TP-Link Systems Support
Not the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was a challenge and after installation it is frequently updating WPA, so it is somewhat unreliable. However we can not remove it from service without disconnecting garage door opener.So....
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Idek
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get to ever pop up on any devices, never ended up using after
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please contact our support team using any of the resources included with the product or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
TP-Link Is Normally Good, But Not This Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am normally happy with the effectiveness of TP-Link Products, however this Range has poor performance , it failed to reach the bottom of My Home staircase, in which it was plugged at the top of the stair case.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website. To locate this FAQ, visit our website and enter 1406 in the top-right search field, then click the corresponding FAQ in the search results.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
It slowed my connection.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supposed to extend and stabilize wifi signal and internet connection to my network. But the new network created by the extender seems to have a slower speed compared to the original network from my router.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Please bear in mind Wi-Fi extenders utilize half-duplex transmission. As a result, throughput when connecting to the extender may be reduced when compared to the router. This is an industry standard for Wi-Fi extenders and is not exclusive to TP-Link.
In your case, we recommend relocating the unit to a position in your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website. To locate this FAQ, visit our website and enter 1406 in the top-right search field, then click the corresponding FAQ in the search results.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Crappy device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dang thing doesn't work, will not connect will home router. 0 out of ten.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
TP-Link Range Extender
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not sync up with our Spectrum Wifi. We tried several locations and calling the help line, still did not work for us
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Weak signal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. It does extend the range of your wifi, but the cost is its 10% of the speed.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Please bear in mind, single-band and dual-band Wi-Fi extenders typically utilize half-duplex transmission. As a result, throughput when connecting to the extender may be reduced when compared to the router. This is an industry standard for Wi-Fi extenders and is not exclusive to TP-Link.
In your case, we recommend relocating the unit to a position in your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. We also suggest making sure its firmware is fully up to date for optimal results using the instructions in our FAQ here: https://www.tp-link.com/us/support/faq/1406/
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Pick something better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The signal strength on this wasn't that great. Never felt like I could get a great connection through it. Was using it to extend my wi-fi and...eh.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up-to-date using the steps outlined in FAQ 1406 on our official TP-Link website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Terrible connection and speed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could even load website through a drywall. Also the setup is painfully long.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Setup should be quick and straightforward. However, with connection, coverage and speed placement is everything. An extender needs to be placed in an open and unobstructed area. This needs to be between the router and where you want extended coverage to. It must also have a strong signal from the router at least 3 bars, in most cases. If your extender is not in such an area we recommend relocating it to one such area.
doesnt do its job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.range is kind of bad i needed it for my ring dorrbell and the wall is concrete so i guess it couldnt reach through the wall. so it didnt really do its job well, i returned the item. and also it creates new wifi connection names like "EXTENDED_WifiName" which is annoying
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
We're happy to let you know that you can customize the extended Wi-Fi network name or have it copy your existing Wi-Fi name using the Tether app.
If you would like assistance with any of these steps, please contact our support team using any of the resources included with the product or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
DIdnt help me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helped minimally might just be my housebut expected more help from it. Older house, wouldnt reccommend.
No, I would not recommend this to a friendDidn’t work for me.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, didn’t work well it was half way up the steps about 30 feet from router sitting on a shelf. Didn’t help.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello,
If you would like to provide details of your experience with TP-Links RE505X please share them with a copy of this review at support.usa@tp-link.com. We would love to hear what made you return the product and if we are able to provide some insight as well.
Best Regards
TP-Link Systems Support.
Did not work for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get extender to find my 5g network (did fine with the 2G). Had a software engineer (whom I know) try to install it. She found the same problem . Returned the product.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's 5GHz Wi-Fi range/coverage during setup, to ensure the extender is within signal range. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website. To locate this FAQ, visit our website and enter 1406 in the top-right search field, then click the corresponding FAQ in the search results.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Energy hog.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, but the standby power usage can't be good. It's very warm to the touch so I returned it. Standby power usage is not shown in the specs.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We hear your concerns; however, it is perfectly normal for the extender to run relatively warm while in use. However, it should not be exceedingly hot to the point of concern or reduced performance/reliability of the product.
The product's power consumption is 10W. You can find the full product specifications conveniently on our official TP-Link website: https://www.tp-link.com/us/home-networking/range-extender/re505x/#specifications
We regret to hear you returned the product. If you have any questions or concerns in the future, we hope you'll reach out to our TP-Link support team first, so we can help address any concerns you may have. You can find our support portal on our official TP-Link website.
Best Regards,
TP-Link Support
Not impressed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have it set up at the closest outlet to the router, about 25 feet away, and I can’t get a connection. It’s about halfway between my router and the firestick. Not much else I can do?
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
tp link is unreliable and doesn’t help you out.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible product broke on me after a few months, best buy gave me no warranty which is understandable but the manufacturer’s warranty is basically non existent and wouldn’t bother investing in any other products related to tp link
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi JMop,
Thank you for your review. Your TP-Link RE505X AX1500 Wi-Fi 6 Range Extender comes with a 2-year manufacturer's warranty, and we would appreciate the opportunity to follow up and help address your concerns.
At your convenience, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Returned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Does not configure. 2 plug without ground makes for a wobbly unreliable connect.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If the internals of your power outlet are significantly worn or loose, non-grounded appliance plugs may not seat securely in the socket. In this case, we generally recommend trying another outlet that is not as worn.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support