Customer Ratings & Reviews
- Model:
- RE505X
- SKU:
- 10115850
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Straight up doesn’t work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer has a small range for WiFi, so got this to help with the problem. I followed the directions set up correct, but when I connect, no internet, tried to reset and it crashed everything. Returned the next day
No, I would not recommend this to a frienddon't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not help set up in the basement did not help at all look into something else
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Didn't Work for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for my house. I've returned and got a TP LINK Deco Mesh S4 instead.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
However, depending on your networking needs and home layout, a Deco Mesh Wi-Fi system may be a more suitable solution, which appears to have been the case in your scenario.
If you would like assistance with any of your TP-Link products, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Don’t buy this unit… garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money.. keeps going offline constantly… total waste of money
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up-to-date, using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
dont buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.connecting is a total pain in the butt. instructions are outdated.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support