Customer Ratings & Reviews
- Model:
- RE505X
- |
- SKU:
- 10757592
Customer reviews
Rating 4.4 out of 5 stars with 1555 reviews
(1,555 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Rated 1 out of 5 stars
Not worth the price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly dropps in signal not reliable nothing against best buy
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
No good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good never get enough signal . Is not what I thought is gonna be
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally not a great experience. Modern is in the basement and the boost/connection from this device was not great. Couldn't steam Netflix
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
Don't Do It!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grabage. Totally worthless phone app too. After trying about 15 different ways to get a second TV to do what the older 4G modem used to do with ease, compared to Motorola's 5G dud, this was a waste of time and effort and ended up being returned to Best Buy.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance in the future, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 3 out of 5 stars
Not for my server
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not sure what the problem was but could fine no way to connect to my internet server. I know that someone with more computer knowledge than me could get it to work. Due to my being hard of hearing, I made no phone calls.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 5 out of 5 stars
New wifi extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received in a timely and installed it myself easily.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
I would recommend this to a friendRated 5 out of 5 stars
N-A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product I recommend it******************
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
I would recommend this to a friendRated 1 out of 5 stars
Wired port is flaky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a postage meter device attached to this devices LAN port and it always goes offline.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The RE505X is designed to provide a reliable, dual-band Wi-Fi 6 extension experience for your home network. In your case, we would first recommend swapping out the Ethernet cable to rule out a bad or damaged cable as the culprit.
Additionally, it is important that the extender is installed in a position within your home where the router's Wi-Fi signal is sufficiently strong yet far enough from the router to effectively extend its range. Please verify that the RE status LED indicates a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please don't hesitate to reach out to our support team. We're here to help you, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
Don’t bother
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked very well, despite being linked with two different routers over the past 15 months. Sgnal would drop constantly or fail to connect. Finally traded it in for a mesh extender, which has been great.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get this item to work and will sadly be returning it. I ended up purchasing a much more expensive range extender which was easy to set up & performs well.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also highly recommend ensuring the extender's firmware is fully up-to-date using the steps outlined in TP-Link FAQ 1406 on our official website.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
Not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up since very dependent on being within range of the wifi router. Then after successful setup, find out that it was not even transmitting. No difference whether plugged in or not as far as getting more range to my devices.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website. To locate this FAQ, visit our website and enter 1406 in the top-right search field, then click the corresponding FAQ in the search results.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
Complete waste of my money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not extend the wifi. Did everything and it did not work. Do not buy!
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong yet far enough from the router to extend its range effectively. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please contact our support team using any of the resources included with the product or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
Dont waste on this
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really a fan of this. Doesnt really work well in my opinion. Internet strength and range hasnt changed.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up-to-date, using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
Dangerous
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt last long. Less than a year and it almost started a fire. Good thing we were home when it started smoking/smelling funny.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendRated 3 out of 5 stars
TP Link
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.blahhh easy to hook up but still having issues did not notice any faster speed or help with dead zones wasted 80 bucks but still fun to learn this technology exist
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
Wont connect at all
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just not all that good for what i paid for it. Just think it should be a little bit cheaper!
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Herman
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work. Difficult to set up. It worked for two days and stopped.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
wifi extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't extend my wifi signal. There were good reviews on this product but it didn't work for me.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Weak WiFi issue.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work for what I needed to accomplish within my home environment.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
Terrible Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned product. Could not get it to sync with router. Waste of time.
This review is from TP-Link - TP- Link RE505X AX1500 Wi-Fi 6 Range Extender - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are having difficulty connecting the Wi-Fi Extender to your router, please first ensure the extender is physically located in an area where your router's Wi-Fi signal is sufficiently strong/stable. If using the WPS setup method, please ensure the steps were performed in the correct order, or the root network's password is correctly entered if using the web or Tether setup options.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you'd like assistance with any of these steps, please reach out to our toll-free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support







