Customer Ratings & Reviews
- Model:
- RE505X
- SKU:
- 10757592
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the TP-Link RE505X AX1500 Wi-Fi 6 Range Extender for its ease of use, range, and overall performance, with many highlighting the simple setup process and improved signal strength. Several customers also appreciate the connectivity and speed enhancements it provides. A few customers mention experiencing lag issues, but overall, the device is well-received.
This summary was generated by AI based on customer reviews.
Bait and switch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt extend a thing. No signal best buy refused to honor return
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi SaraH,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong, yet far enough from the router to effectively extend its range. Please verify that the RE status LED indicates a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
Signals keep dropping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coverage sucks on this. The signal keeps dropping. Wouldn’t not recommend.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Nanos,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong, yet far enough from the router to extend its range effectively. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was very difficult as it took 5 attempts to aquire a wifi connection.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please contact our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
TP-LINK RANGE EXTENDER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is hard to tell if the TP-link is making a big difference.
I would recommend this to a friendno link
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this to the store. I couldn't get it to link up even with the help of Geek Squad.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Debi,
Thank you for your review. If you're having trouble connecting the extender to your router, try setting up the device in the same room as your router first, then moving it to its permanent spot after setup. We also recommend double-checking your router's Wi-Fi password during setup, or if you're using the WPS setup method, making sure the WPS process is done in the correct order. The extender's indicator LEDs can help you find the best spot in your home.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our TP-Link support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
Return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy employee sold me the wrong product. Had to return it.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We regret to hear you returned your TP-Link Wi-Fi Range Extender. If you have any questions about which TP-Link products best fit your needs, please get in touch with our TP-Link Support Team using the Support Portal on our official TP-Link website, or visit the official TP-Link Community Forum, where you can ask questions and share your feedback with other TP-Link users and TP-Link Staff.
Best Regards,
TP-Link Systems Support
Who knows.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought was going to help my Wi-Fi but didn't work that much until. I got the better one the Nighthawk Netgear did amazing power WI-FI, So I just return it the very next day.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up-to-date, using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Quality i'm not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality, no good never connected. Wifi it's more complicate the connect
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi MICHAELN,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, try setting up the device in the same room as your router first, then move it after setup. We also recommend double-checking your router's Wi-Fi password during setup, or if you're using the WPS setup method, making sure the WPS process is done correctly. The extender's indicator LEDs can help you find the best spot in your home.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you need assistance with any of these steps, please contact our free support team using the resources included with the product or our official website, and we'll be happy to have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
Wifi issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Does not connect to the updated software on the AT&T wifi modem.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .The Software of the ATT Gateway should not affect the ability for the range extender to connect to the Wi-Fi network. What may have happened is that an ACL or Firewall setting prohibited the Range Extender from connecting to the internet.
Best Regards
TP-Link Systems Support.
Don’t waste your time or money purchasing this ite
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally it was a waste of my money so I just returned it and upgraded the speeds on my Internet. also I have a small home right at 1500 square footage the range should have worked but it didn’t.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Randomly disconnected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly disconnected. If it is working, it is good.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was a challenge and after installation it is frequently updating WPA, so it is somewhat unreliable. However we can not remove it from service without disconnecting garage door opener.So....
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
TP-Link Is Normally Good, But Not This Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am normally happy with the effectiveness of TP-Link Products, however this Range has poor performance , it failed to reach the bottom of My Home staircase, in which it was plugged at the top of the stair case.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website. To locate this FAQ, visit our website and enter 1406 in the top-right search field, then click the corresponding FAQ in the search results.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Idek
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get to ever pop up on any devices, never ended up using after
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please contact our support team using any of the resources included with the product or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
It slowed my connection.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supposed to extend and stabilize wifi signal and internet connection to my network. But the new network created by the extender seems to have a slower speed compared to the original network from my router.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Please bear in mind Wi-Fi extenders utilize half-duplex transmission. As a result, throughput when connecting to the extender may be reduced when compared to the router. This is an industry standard for Wi-Fi extenders and is not exclusive to TP-Link.
In your case, we recommend relocating the unit to a position in your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website. To locate this FAQ, visit our website and enter 1406 in the top-right search field, then click the corresponding FAQ in the search results.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Had to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't seem to have the reach I had needed for wifi needs
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Heather,
When it comes to Range Extenders, it's all about placement. They need to be placed between the router and where you want the service to reach to. This area needs to have an open, unobstructed, and have a strong signal. Range Extenders have about the same coverage area as routers do. If an Extender does not meet your coverage needs, i would recommend Mesh
Best Regards
TP-Link Systems Support
Crappy device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dang thing doesn't work, will not connect will home router. 0 out of ten.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
TP-Link Range Extender
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not sync up with our Spectrum Wifi. We tried several locations and calling the help line, still did not work for us
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Pick something better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The signal strength on this wasn't that great. Never felt like I could get a great connection through it. Was using it to extend my wi-fi and...eh.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up-to-date using the steps outlined in FAQ 1406 on our official TP-Link website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Weak signal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. It does extend the range of your wifi, but the cost is its 10% of the speed.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Please bear in mind, single-band and dual-band Wi-Fi extenders typically utilize half-duplex transmission. As a result, throughput when connecting to the extender may be reduced when compared to the router. This is an industry standard for Wi-Fi extenders and is not exclusive to TP-Link.
In your case, we recommend relocating the unit to a position in your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. We also suggest making sure its firmware is fully up to date for optimal results using the instructions in our FAQ here: https://www.tp-link.com/us/support/faq/1406/
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support