Customer Ratings & Reviews
- Model:
- RE505X
- SKU:
- 10757592
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the TP-Link RE505X AX1500 Wi-Fi 6 Range Extender for its ease of use, range, and overall performance, with many highlighting the simple setup process and improved signal strength. Several customers also appreciate the connectivity and speed enhancements it provides. A few customers mention experiencing lag issues, but overall, the device is well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Signal strength
Terrible connection and speed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could even load website through a drywall. Also the setup is painfully long.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Setup should be quick and straightforward. However, with connection, coverage and speed placement is everything. An extender needs to be placed in an open and unobstructed area. This needs to be between the router and where you want extended coverage to. It must also have a strong signal from the router at least 3 bars, in most cases. If your extender is not in such an area we recommend relocating it to one such area.
Did not work for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get extender to find my 5g network (did fine with the 2G). Had a software engineer (whom I know) try to install it. She found the same problem . Returned the product.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's 5GHz Wi-Fi range/coverage during setup, to ensure the extender is within signal range. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website. To locate this FAQ, visit our website and enter 1406 in the top-right search field, then click the corresponding FAQ in the search results.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
DIdnt help me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helped minimally might just be my housebut expected more help from it. Older house, wouldnt reccommend.
No, I would not recommend this to a frienddoesnt do its job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.range is kind of bad i needed it for my ring dorrbell and the wall is concrete so i guess it couldnt reach through the wall. so it didnt really do its job well, i returned the item. and also it creates new wifi connection names like "EXTENDED_WifiName" which is annoying
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
We're happy to let you know that you can customize the extended Wi-Fi network name or have it copy your existing Wi-Fi name using the Tether app.
If you would like assistance with any of these steps, please contact our support team using any of the resources included with the product or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Energy hog.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, but the standby power usage can't be good. It's very warm to the touch so I returned it. Standby power usage is not shown in the specs.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We hear your concerns; however, it is perfectly normal for the extender to run relatively warm while in use. However, it should not be exceedingly hot to the point of concern or reduced performance/reliability of the product.
The product's power consumption is 10W. You can find the full product specifications conveniently on our official TP-Link website: https://www.tp-link.com/us/home-networking/range-extender/re505x/#specifications
We regret to hear you returned the product. If you have any questions or concerns in the future, we hope you'll reach out to our TP-Link support team first, so we can help address any concerns you may have. You can find our support portal on our official TP-Link website.
Best Regards,
TP-Link Support
Didn’t work for me.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, didn’t work well it was half way up the steps about 30 feet from router sitting on a shelf. Didn’t help.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello,
If you would like to provide details of your experience with TP-Links RE505X please share them with a copy of this review at support.usa@tp-link.com. We would love to hear what made you return the product and if we are able to provide some insight as well.
Best Regards
TP-Link Systems Support.
Not impressed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have it set up at the closest outlet to the router, about 25 feet away, and I can’t get a connection. It’s about halfway between my router and the firestick. Not much else I can do?
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
tp link is unreliable and doesn’t help you out.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible product broke on me after a few months, best buy gave me no warranty which is understandable but the manufacturer’s warranty is basically non existent and wouldn’t bother investing in any other products related to tp link
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi JMop,
Thank you for your review. Your TP-Link RE505X AX1500 Wi-Fi 6 Range Extender comes with a 2-year manufacturer's warranty, and we would appreciate the opportunity to follow up and help address your concerns.
At your convenience, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Returned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Does not configure. 2 plug without ground makes for a wobbly unreliable connect.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If the internals of your power outlet are significantly worn or loose, non-grounded appliance plugs may not seat securely in the socket. In this case, we generally recommend trying another outlet that is not as worn.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Disappointing product that gave no improvement
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it as it didn't successfully extend the WiFi signal to a lower level in a split level home, which is why it was purchased. I ended up purchasing the ROKU Streaming Stick 4K [with extended long-range WiFi] and that greatly improved the WiFi speed in the lower level.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Internet speed dramatically dropped
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I teated the speed with thos router and was only getting 50mbps while connected directly to my router o was gwtting 150mbps.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Please bear in mind Wi-Fi extenders utilize half-duplex transmission. As a result, throughput when connecting to the extender may be reduced when compared to the router. This is an industry standard for Wi-Fi extenders and is not exclusive to TP-Link.
In your case, we recommend relocating the unit to a position in your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Ethernet port did not work consistently
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it because the ethernet (LAN) port would not work consistently. It would connect to the internet and then disconnect and then connect back again. My home internet was working fine fine for all other devices connected to the internet, including my work laptop. I exchanged it for a Netgear and all is working well now.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you were using the RE505X in Range Extender Mode and the Ethernet port was used for connecting a wired device to your LAN, please note that the extender's quality of Wi-Fi signal connection from your router will determine the stability and speed of the Ethernet port.
However, if you were using the RE505X in Access Point Mode, with its Ethernet connected to your LAN/router directly, and you still encountered this symptom, we would first recommend ensuring the firmware of the Range Extender is fully up to date, as shown in FAQ 1406 on our official TP-Link website: https://www.tp-link.com/us/support/faq/1406/
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Extended coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I lose about a few mbps compared to my 3rd party wifi adapter on my computer but I have a more consistent ping.
I would recommend this to a friendOverrated product and underrated performance.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely overrated and overpriced. I bought this to help with my Wi-Fi in my house. It doesn’t seem to make any difference and I seem to have more issues with the Wi-Fi connection now. I should have returned it right away but wasn’t able to l I would not recommend this at all.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up-to-date, using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Poor Service
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set up an appointment for installation tomorrow and suddenly - without any explanation at all - the installation appointment was cancelled. I arranged my schedule for this instillation, sent a confirmation text and then - boom - I'm not coming. That is unprofessional and seriously disrupts my valid expectations for excellent service. Causes me to wonder why I should pay for Total Tech.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our TP-Link Wi-Fi extenders are designed for quick and intuitive setup. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Okay
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay best use Ethernet with this one I had to learn the hard way
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Use Ethernet? Can you elaborate? If you are using the product in AP mode, absolutely Ethernet is needed, because in AP mode the extender has to be physicality connected to the router. But in RE mode the extender's ethernet port is for a client and is optional.
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Confusing to set up. Not worth the money.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
DOESNT WORK
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not what you think, i’ve gotten this to work once, and never after that
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi DaveC,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
Extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me. Couldn't get it to connect to my T mobile. Returned it.dn
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Bullseye
There is no reason why it should not have connected to the T-Mobile router, as long as it provides 2.4 GHz and 5 Ghz networks. The Router could be MAC Filtering which can make the product look like its not working. Support can help with this, so you know for next time. Our support is free and 24 hours too.
Best Regards
TP-Link Systems Support
Great while it lasted
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 5 months then started malfunctioning. Now having internet connection problems
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. In your case, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up-to-date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support