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Customer Ratings & Reviews

Your price for this item is $59.99
The comparable value price is $79.99

Customer reviews

Rating 4.4 out of 5 stars with 1556 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,556 of 1,556 reviews
  • Rated 3 out of 5 stars

    meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't really notice a difference in wifi over the single point modem/router

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.

      We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/

      If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 5 out of 5 stars

    PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew use it to boost there video games they love this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bostes internet my alot and it does not get disconnected at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected. others (other brands) that i tried did not work as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, does work as advertised, very happy with purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only okay.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works all right, but isn't exactly the most reliable.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.

      We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/

      If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 3 out of 5 stars

    no go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work for me. not easy to setup. cost too high.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.

      We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/

      If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    TO-Link AX15000

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item but I didn't realize it was an open extension, NO PASSWORD. SO with my Cox Cable 550 Mb speed I did not want to attracy my neighbors to me connection so I returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Device is trash TP-Link Customer Service is worse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is garbage and TP-Link Customer Service is useless. Go with another brand. The device never worked that well, but after about 3 months it would drop offline and not reconnect unless you unplugged it and plugged it back in. Going back and forth with customer service for 2 months now to get a replacement and they are dragging their feet. I wont use them again

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.

      We also recommend ensuring the extender's firmware is fully up-to-date, using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/

      If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Extender?? Does not extend at all!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations for this device. I installed external wireless cameras that required wifi and I’ve got a ton of dead zones within the house and in the backyard so I assumed this extender would help and it didn’t do anything at all so I’m quite upset given the price because I’ve been waiting month after month to see if it’ll get better or actually impact what I need it to impact.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.

      We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/

      If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    No OneMesh for A9

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the Tp-Link Archer A9 router being one of their more expensive offerings, TP-Link has deemed this router not worthy of a firmware upgrade to allow for OneMesh support, despite having the support on older, less expensive models. I advise going with something like the Netgear mesh solution, as it is much cheaper if you compare the cost of the A9 and this Wi-fi extender. A real shame they won't just update the A9 firmware.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. We hear your concerns regarding OneMesh compatibility and the ArcherA9 Wi-Fi router, and we will share it with the appropriate team for consideration. That being said, we always recommend visiting our official website's OneMesh page to determine current OneMesh product compatibility: https://www.tp-link.com/us/onemesh/product-list/

      If you would like assistance with any of your TP-Link products, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Straight up doesn’t work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer has a small range for WiFi, so got this to help with the problem. I followed the directions set up correct, but when I connect, no internet, tried to reset and it crashed everything. Returned the next day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not help set up in the basement did not help at all look into something else

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.

      We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/

      If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Didn't Work for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for my house. I've returned and got a TP LINK Deco Mesh S4 instead.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.

      We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/

      However, depending on your networking needs and home layout, a Deco Mesh Wi-Fi system may be a more suitable solution, which appears to have been the case in your scenario.

      If you would like assistance with any of your TP-Link products, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Don’t buy this unit… garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money.. keeps going offline constantly… total waste of money

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.

      We also recommend ensuring the extender's firmware is fully up-to-date, using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/

      If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    dont buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connecting is a total pain in the butt. instructions are outdated.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.

      We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/

      If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink