Customers value the Alcatel MyFlip 2 4GB for its ease of use, convenient size, and good sound quality. Many appreciate its affordability and the range of features it offers. However, some users have noted concerns regarding battery life and internet capabilities. The phone's overall performance appears to be satisfactory for basic communication needs.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 159 reviews
Rated 5 out of 5 stars
awesome
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's really great but still working on the voice mail
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is April from TracFone Wireless. Thank you for your rating. To assist you with your voicemail, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
Rated 1 out of 5 stars
Wouldn't activate
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone would not activate. Followed all the steps per instructions & it didn't work. Returned phone. Very disappointed.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is April from TracFone Wireless.We are sorry to hear that you are having issues in activating the phone. To further assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
Rated 2 out of 5 stars
poor
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
too too hard hard to to add add minutes minutes there
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Arianne from TracFone Wireless. We're sorry for the inconvenience you encountered. We'd like to take a closer look on the issue you encountered. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
Rated 1 out of 5 stars
Awful phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The software on this phone is extremly annoying, and the Google Assistant (that you can't uninstall) is an absolute nightmare. The phone vibrates everytime you touch a button, even when that feature is turned off. Also, it never came with a charger, even though the box said it would.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Ramel from TracFone Wireless. We're sorry for the inconvenience this may have caused you. Feedback from our customers is very important to us. To further assist you with this issue, please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Rated 2 out of 5 stars
tracfone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone looks good was very hard to program. could not get it to program. I returned it!
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Frank from TracFone Wireless. We are sorry to hear that you are having issues with the phone. We understand where you are coming from. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. Your concern has been noted and escalated to provide better service in the future. In case you need assistance, please let us know. Thank you.
Rated 1 out of 5 stars
Invest in a better phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It freezes. It’s terrible. I got it for my babysitter to use for a week while I had to go to work and she said it froze for a while every other day. If i can go back i would have gotten the next phone up.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Franz from TracFone Wireless. Thank you for your rating and feedback. We truly appreciate it. Have a great day.
Rated 1 out of 5 stars
not supported by tracfone by me
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this new, activated it, and then a week later
tracfone told me they no longer support this technology. It might depend on your location as I am in the NY metro area.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Arianne from TracFone Wireless. We're sorry for this experience. Let us check on this matter. Please copy this link https://www.tracfone.com/support/contact-us to chat with us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Rated 1 out of 5 stars
MS
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
not exactly what I expected...wanted something very simple for my husband to use..
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Arianne from TracFone Wireless. We're sorry to know that. Thanks for the rating and feedback. Should you need further assistance, please contact us.
Rated 1 out of 5 stars
I would recommend this item to no one
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would recommend this item to no one
It’s unreliable and it don’t work
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Frank from TracFone Wireless. We are sorry to hear that you are having issues with the phone. We understand where you are coming from. Allow us to take a closer look into what's going on and make things right for you. To further assist you, please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Rated 1 out of 5 stars
Junk
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Front lens broke for no apparent reason, Best Buy wouldn’t take it back
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Franz from TracFone Wireless. We are humbly sorry to know that you've been disappointed with this purchase. Allow us to further assist you on this matter. You can chat with us at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Cons mentioned:
Battery life
Rated 5 out of 5 stars
They'll never go out of style!!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these phones. I had my last one for about four months before losing it. But, I will take these little flips over the fanciest smartphone any day! These DO what I NEED THEM to DO! Make calls, send texts! And, they are DURABLE and ERGONMIC, they sit in my hand in a way that is comfortable matching the contours of my hand the way a smartphone just never has... they always feel just a bit uncomfortably slightly too wide. These fit in any of my pockets, also. I can put it in an upper shirt pocket or my front pant pocket and sit down with it remaining there without it bothering me. I can DROP IT, I probably dropped the last one 50 to 100 times in the four months that I had it and when I pick it up the screen was still unbroken because if it's open when it lands even if it land screen side down the v-shape prevents it from hitting any hard surfaces, if it lands it's side nothing too break but buttons which never have broke and half the time if it's open when I drop it, it conveniently closes itself upon impact if it lands at the right angle and velocity! Smartphones are great for many reasons, but I have never felt that they make a very good phone for everyday use. Smartphones are GREAT handheld COMPUTERS and they serve that purpose incredibly well (as long as you can keep them charged) but, for me anyway, they make terrible phones for everyday use and practicality, like staying charged. The other thing is the cost, I don't want to spend nearly eighty dollars a month on a phone bill PLUS insurance to replace it, if I lose it. My little Alcatel cost $20 and the TracFone pre-paid service is just, as well, $20 a mo. unlimited talk and texts with 1gb of data which just don't use accept on the rare occasion someone else asks me if I can look something up for them! So, not only am I happy with my purchase, if I had the money, I would probably buy the company, just to make sure they never stop making them, because I don't care what anyone says, they'll never go out of style!!!
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Arianne from TracFone Wireless. Thanks for taking out the time to provide us your feedback about this purchase. We truly appreciate it. Should you need further assistance, please copy this link https://www.tracfone.com/support and paste it on a new window to chat with us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We'll be happy to assist you. Have a wonderful day!
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Tracfone-Alcatel MyFlip 2 4GB- Prepaid
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The small basic cell phone is a perfect choice for those who need to replace the old 3G Tracphone. The display is great, the sound quality is better that the older model, and large buttons and ease of use make it a good choice for Seniors like me. An emergency contact button is added to this model. Very economical choice for folks who don't need another monthly bill but need to have a cell phone.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Arianne from TracFone Wireless. We are delighted to know that you've been satisfied with you new phone. Should you need further assistance, please do not hesitate to contact us. Have a wonderful day!
Rated 4 out of 5 stars
Tracfone user
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was entitled to a new free phone when Tracfone upgraded. Of course, they were out of stock so I went to trusty Bestbuy. I use this as an emergency phone only. For this purpose, it is OK. I had to go through three hours and at least three Tracfone reps to finally get it working and transferring all my old minutes and adding new minutes because they were due. On this phone it is difficult to access remaining minutes and service end date. I'm not tech savvy so it may take a while and few phone calls to figure this out. I would also like to know how to use hands free or speaker phone. With time and perseverance I may get familiar with all the other options/functions.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Frank from TracFone Wireless. We are sorry to hear about it. Let us check your phone so we can help you on how to use the hands free feature or the speaker phone. To assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. To check the balance, text the word BALANCE to 611611 and text TUTORIALS to 611611 for phone tutorials. Thank you.
Cons mentioned:
Internet
Rated 3 out of 5 stars
Bring back 3G
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I much prefer my old 3G phone which this replaced. However, I had no choice since no one is supporting 3G technology any more. I don't care about internet, camera and all the other crap you get with 4G and 5G. I just want to only send and receive phone calls and texts which I could do with my old 3G Tracfone.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Wendy from TracFone Wireless. We truly appreciate your feedback. Feedback from our customers is very important to us. For us to help you with any concerns, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM EST to 11:45 PM EST.
Pros mentioned:
Price
Rated 3 out of 5 stars
easy
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a cheap easy phone for emergencies for my wife; minimal use and it's good for that; price was right and Best Buy (Ari) took very good care of us, even for something so easy and inexpensive.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Katrina from TracFone Wireless. Thank you for your rating and feedback. Should you need assistance, please let us know.
Cons mentioned:
Battery life
Rated 2 out of 5 stars
Phone
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have not been able to get Tracfone to transfer my old phone minutes over or get me able to be completely in service - has taken many try's an at this point am just using it to make a call as emergency if need be. I'm 75 an this is a phone to us in case i have to but really wouldn't tell someone to buy this or Tracfone. Its to bad as it shouldnt be that difficult to set up or use. Also battery life isn't very good = need to charge every night.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Janet from TracFone Wireless. We're sorry for the inconvenience that this has caused you. Allow us to reevaluate your concern so we could properly escalate it for executive resolution. Kindly chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Excelent Basic Phone
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great if you just need a basic phone. I don't recommend it for surfing the net. Nice solid feel and weight, unlike the $20 Nokia which is a piece of crap and feels like it'll easily break. Never heard of Alcatel before, but it's a real nice phone.
I would recommend this to a friend
Rated 4 out of 5 stars
simple phone
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
phone is good for making and receiving calls anything else is hard to do if it even works. It usually lasts for about a year.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi this is Joel from TracFone Wireless. Thank you for choosing us as your service provider. We truly appreciate your business with us. In case you need assistance, kindly contact us via this chat link https://www.totalwireless.com/contactus. We are open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
TracFone
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with my new phone and special Thank You to Christopher who spent a lot of time with me to show me how to use it.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Jude from TracFone Wireless. Thank you for the perfect rating. We truly appreciate your business with us. Should you have inquiries or concerns, please do not hesitate to let us know. Have a nice day!
Pros mentioned:
Price
Rated 5 out of 5 stars
good value
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone works fine for an inexpensive flip phone. No complaints.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Wendy from TracFone Wireless. We're delighted to hear that you're satisfied with our product. Thank you so much for the feedback and 5-star rating.