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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1611 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Keep Your Own Phone Sim Card Kit for its ease of use, the included SIM cards, and its affordable price. Many found installation and activation simple, and appreciated the compatibility with their phones. While some users noted coverage limitations, the overwhelmingly positive feedback centers on the kit's ease of use and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,611 reviews
  • Pros mentioned:
    Sim card

    Rated 5 out of 5 stars

    Kit Has Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an unlocked Moto G4 smart phone to use on TracFone. This kit had the necessary sim cards to allow this to happen. It was confusing trying to determine which sim card to use on this particular phone. But, I apparently chose the correct card, because the phone is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it suppose to do great buy.. like the fact that we can use the sim on any phone

    I would recommend this to a friend
  • Pros mentioned:
    Activation

    Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently out of the country for military purposes and did not have a state side phone. This fulfilled all of my needs for my two day lay over during international travel. I thought that it would have been more trouble than it was worth, but it was surprisingly easy to activate and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new SIM and the kit was a buck. You get a choice of 3 networks, just pick the one that works in your area. If not, just choose another network. Just didn't like the long hold time spent activating it, but that is TracFone and not Best Buy.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We appreciate you taking the time to leave us a positive review. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. Thank you for choosing us to service your cellular needs. Have a great day. TracFoneWireless

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    So easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this because it works well for what need. I saw that tracfone works on the at&t network which I have good service through them in my area. It actually comes with a T-Mobile and a Verizon SIM card also.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. We're happy to know that. We are truly grateful to you for choosing us as your service provider. Should you need further assistance, please let us know. tracfone-wireless

  • Pros mentioned:
    Sim card

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my elderly friend who Needed a new sim (recommended by the company as we are having problems with the phones original SIM card) it had four different cards, depending on what server you had for the phone. It was easy to install.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. Thank you so much for taking time to leave us a feedback. We are so glad to know that you find this product really convenient to use. Have a good day. TracFoneWireless

  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the survey and said it wasn't what I was looking for, but it turns out it is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Use as filler item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this as a filler item and it worked great! no problem and the $1 it was allowed me to get to the minimum amount to use my coupon and rewards points. Nice to have this as an option.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Robert from TracFone Wireless. Thank you for the perfect rating! We are pleased to know that you are highly satisfied with our service. We value your business with us, and we will continue doing our best to give you the kind of service you deserve. Have a great day! TracFoneWireless

  • Rated 5 out of 5 stars

    Perfect for short term

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for short term use. Good coverage. register for any of the big 4 providers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Minute phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to change my 8 year old free month phone over to a iPhone SE so she could FaceTime her siblings and myself. For a single parent, a budget is crucial so when I went to make the purchase, it rung up to $1, boy was I excited! Easy set up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's reliable and cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used tracfone for about 10 years now and its a cheap and reliable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! It's $1 and comes with three separate sim cards, to fit your specific phone. I bought this for my dad for his new phone, and set up was SUPER easy, and worked right away! Would def recommend, and buy again if I need it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for letting us know how convenient it is to use. We are happy to serve you. Have a great day! TracFoneWireless

  • Pros mentioned:
    Activation

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to change my carrier to Total Wireless (TW). But, the SIM card costs $9.99 on Total Wireless and it's retail partners. After reading in a deal forum that this kit works on TW, I purchased it and activation was smooth. I couldn't be more happier, saved 9 dollars! :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a Charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sim card was a replacement for a previous sim card that I had lost and unable to find. Therefore I was able to find this sim card kit and purchase from best buy which was easy to set up and most important of all, worked like a charm.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. Thank you so much for sharing your experience. I appreciate your positive feedback. We do take pride in catering to our guests’ needs the best way we can. TracFoneWireless

  • Rated 5 out of 5 stars

    At this price, grab a few to keep on hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get everything you need in order to activate your own phone on Tracfone. You get SIMs for both the GSM (AT&T) and CDMA (Verizon) networks. At this price, I buy them just to make sure I have extra SIMs on hand for whatever phone I want to activate on Tracfone. Note that this does not come with any airtime so you will have to purchase that separately if you are doing a new activation. I use these mainly for changing the phones that I am using on an active plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the frustration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Tracfone line for 20 years now. My cell needs are limited so the limitations of a prepaid was still more than I needed. But over the past several years it's been more a aggravation than it's worth. Ridiculously long wait times trying to speak with a CSR. CSR are frequently incompetent, rude, or outright lie. Even been accused of stealing because I happen to have a high minutes balance. Finally, despite being on the BYOD plan, their system automatically transferred my line to one of their proprietary brick phones which is useless to me. Even had to buy this new SIM kit since their system invalidated my previous one. After 6 calls and over 8 hours on hold over the course of a week they still couldn't get my line working again. Refusing to acknowledge the issue on on their end. Beyond all this their account management is a joke. The website looks like something a scam artist put together. They want a security PIN code every time you need support. There is no way for you to set this up on your own. Security verification emails never get received and I do check my junk folder. They even try sending a security code via text after specifically telling them "I HAVE NO CELL SERVICE". Incompetent. There used to value with this MVNO but now there are better, cheaper alternatives, and with better reliable service. I may be fickle but I have my limits and this is not worth the frustration.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. This is not how we want you to feel and experience because we value you. Allow us to review your account so we can provide you with the best possible resolution. Kindly contact us via chat using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you for your loyalty through the years. tracfone-wireless

  • Pros mentioned:
    Sim card

    Rated 4 out of 5 stars

    Best for low data usage users

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this SIM kit for my unlocked iPhone. It comes with SIM cards for AT&T, T-Mobile and Verizon. You can pick which carrier you like to use. Tracfone is best for low data usage phone users.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. Thank you so much for such a positive acknowledgement. It is our pleasure to service your cellular needs. Should you be having queries or any related concerns, do not hesitate to let us know. Have a great day! TracFoneWireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable. Reliable. Lots of incentives.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracfone is awesome. Way better than other major companies. Speed is good, price is good, plus they have a lot of promotions like if you refer a friend they give you points.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're thrilled to hear this. We truly appreciate your business, and we're so grateful for the trust you've placed in us. Have a beautiful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Super simple to use on unlocked phones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this kit to transfer my current tracfone text, minutes, and data from old phone to a new Pixel XL unlocked phone. The process was simple with no penalties or transfer fee. You can choose to use ATT, T-Mobile, or Verizon (providers contracted with tracfone at time of this purchase). If you are new to tracfone the best way to save money is to keep your data use low. It only cost a penny/Meg but this can add up if streaming video or posting lots of pictures. Be sure to set phone settings for mobile data savings and go to App permissions to set from using data in the background. I also uninstalled or disabled apps that auto play video. Doing this I can get by for $125 per year on a plan that gives 365 days of service, 1.5K text, 1.5K minutes, and 1.5GB data.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is April from Tracfone Wireless. Thank you for giving us a perfect rating. We appreciate it. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It so much simpler than I expected to transfer the phone lines ... the process was as simple as switching out the SIM cards!! And they make it very versatile by having 3 different SIM cards to choose from

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you for taking the time to provide a perfect rating. We are glad to know that you are satisfied with our service. Have a great day. TracFoneWireless

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