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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1611 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Keep Your Own Phone Sim Card Kit for its ease of use, the included SIM cards, and its affordable price. Many found installation and activation simple, and appreciated the compatibility with their phones. While some users noted coverage limitations, the overwhelmingly positive feedback centers on the kit's ease of use and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,611 reviews
  • Rated 4 out of 5 stars

    It is easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. A few sim cards are included in the package.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for using our service. Feedback from our customers is important to us. Should you have inquiries or concerns, please do not hesitate to let us know. We will be happy to assist you. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I was looking for. Not easy to find it, went through several bestbuy stores to locate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sim card works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked like it was supposed to. I am happy with the service.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. My name is Arianne from TracFone Wireless. We're delighted to know that you're happy with the service. We look forward to keep doing business with you. Have a nice day! tracfone-wireless

  • Rated 4 out of 5 stars

    Trac fone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought new phone, had to come back for a Sim card. Sales person forgot to sell me one.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. We're sorry to hear about what happened. Was the phone you purchased TracFone branded? If so, a SIM card should already be included in the package. You can chat with us at http://bit.ly/2qdrKHH so we can further assist you. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. tracfone-wireless

  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Tracfone. This is an affordable plan if you don't call and use a lot of data.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We're happy to hear that you love your TracFone service. Thank you for giving us the opportunity to service your cellular needs. As per our interest to serve you better, we are continuously working on improving our products and overall services. Should you need assistance, please let us know. Have a nice day! TracFoneWireless

  • Rated 5 out of 5 stars

    Good pay as you go phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a tracfone user for years and find the service good for all of my needs

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for your kind and positive feedback. We appreciate your loyalty and hope we can continue to provide you with excellent service. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone SIM card

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great in older phone around house for and small child to use

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to know that it worked great in your older phone. Thanks for the perfect rating and feedback. tracfone-wireless

  • Rated 4 out of 5 stars

    Great for primary or 2nd phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great deal for your primary phone or a 2nd phone to keep in the car or at work for that one time you may need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sim chip for new phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product because I purchased an IPhone for my granddaughter for Christmas.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you very much for your feedback. We're glad to hear that you had an amazing experience. Have a beautiful day. TracFoneWireless

  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teen bought phone online, then got this and perfection. Cheap monthly fee with phone size and features he wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TracFone SIM Card Activation Kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a TracFone SIM Card Activation Kit. You have to bring your phone and activate the card. It is that simple.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. My name is Maria and I work with TracFone Wireless. To further assist you with our Bring Your Own Phone program, please contact us via chat at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. TracFoneWireless

  • Rated 4 out of 5 stars

    Not as easy as it sounds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 days of talking to Tracfone, I finally got the phone set up. Not Best Buys fault.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for choosing our service to provide your cellular needs. We also want to apologize for the inconvenience we have caused you. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. Your concern has been noted and escalated to provide better service in the future. tracfone-wireless

  • Rated 4 out of 5 stars

    Had a blast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect gift for a friends son. To teach him responsibility

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're glad that you're pleased with your purchase. Thank you so much for the 5-star rating and positive feedback. tracfone-wireless

  • Rated 4 out of 5 stars

    Oops Tracfone card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong sim kit; not identifiable unless card is opened.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're truly sorry for the unpleasant experience that you've had with this purchase. We would like to see what we can do to help you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. tracfone-wireless

  • Rated 5 out of 5 stars

    couldnt be happier store had what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this store people was nice and had my item right at the front and than asked me if i needed anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jennifer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product I would recommend this to anyone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thanks for your evaluation. If you have any suggestions or if you are facing any problems, please let us know. We will try our best to help you out. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Set up was so easy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now i can keep my phone with an excellent camera and so many more features

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. Thank you for taking time to share your feedback. It is our pleasure to service your cellular needs. We look forward to keep doing business with you. Enjoy your day! tracfone-wireless

  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very cheap and good and it is compatible with all networks

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for your feedback and rating. Should you need further assistance, please do not hesitate to let us know. TracFoneWireless

  • Rated 4 out of 5 stars

    very good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service and like theve items after the I brought item and warranty very good

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. this is Cristy from TracFone Wireless. Thanks for your positive feedback. Your support and voice are very important to us. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked as expected, the best buy staff were very a notch above the rest! Fantastic experience!!

    I would recommend this to a friend
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