Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1611 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Keep Your Own Phone Sim Card Kit for its ease of use, the included SIM cards, and its affordable price. Many found installation and activation simple, and appreciated the compatibility with their phones. While some users noted coverage limitations, the overwhelmingly positive feedback centers on the kit's ease of use and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,611 reviews
  • Rated 5 out of 5 stars

    Great choice for Tracfone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is much cheaper than buying from Tracfone and it worked without a single problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sim card

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, eazy to activated an set up as breeze.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for giving us the opportunity to service your cellular needs. Should you need assistance, please do not hesitate to let us know. We're always here to help. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Compatibility

    Rated 1 out of 5 stars

    We are "guessing" these cards are OK...(see below)

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this so our adult son could put his new BYOP phone onto his Tracfone service. We always use the Verizon card in this kit because it is the best signal for us. Anyway, the hispanic rep we got insisted his phone was not compatible with Verizon and made him activate it with the AT and T sim - so in order for him to use his new phone he had to do that. The next day the Samsung rep at Best Buy put his Verizon sim in this exact phone (which is unlocked for any carrier) and it was perfect - Tracfone is (depending on the day and the rep) a bunch of liars or untrained or stupid people.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is April from TracFone Wireless. We are sorry for the experience that you have encountered with one of our customer representative. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. tracfone-wireless

  • Rated 5 out of 5 stars

    nice kit

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap kit you can also use it as different sim card size converter

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for taking the time to provide us your feedback. We truly appreciate your business with us. Have a great day. tracfone-wireless

  • Rated 5 out of 5 stars

    SIM card fits most GSM and CDMA phones.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for limited use with your own phone. Includes multiple SIMs for GSM and CDMA phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Tracfone bring your own phone sim card kit to transfer my phone service to Tracfone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to find

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are never out in the open and hard to find. Employees couldn't even locate.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We're sorry to hear that. For assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. We will be happy to assist you. tracfone-wireless

  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for my child no complaints well buy again

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for your feedback. We truly appreciate it. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and great plan with minutes. Thank you Tracfone!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. You're welcome. It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Your support and voice are very important to us. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Works well and wireless charging is great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great and Shane and Wali were very helpful in setting it up.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for the 5-star rating. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Perfect for what we needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn't easy to find. Fortunately, Best Buy to the rescue.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thanks for giving us the opportunity to service your cellular needs. It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is crazy, comes with enough minutes to last a long time

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you for your perfect rating and feedback. It is our pleasure doing business with you. Enjoy your day! TracFoneWireless

  • Rated 5 out of 5 stars

    Works as Expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as expected. But as with all products, the true value is according to each user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to allow me to use my current phone with TracFone. It worked well.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for giving us such positive rating and the opportunity to service your cellular needs. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. Have a nice day. TracFoneWireless

  • Rated 5 out of 5 stars

    Saved me money, very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service but difficult to find what I needed. Better directionals in store would help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    simple minute plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for my son to use. like that theres minute options available.like you bring your own phone too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy activation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to have my old phone number and minutes activated to a new smart phone within 15 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Sim card

    Rated 2 out of 5 stars

    Every SIM size, every provider

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get a tri-sized SIM card (nano + micro + mini) SIM card for each MVNO host (Verizon, AT&T, T-Mobile). I just wish TracFone was a better provider than being the phone all homeless people camping outside my CVS and Walgreens ask me to top up.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. We can assure you that we are doing best to always become better at what we do with the sole intention of providing great and affordable cellular service to all our current and future subscribers. We appreciate you taking the time to share your feedback. Have a nice day. tracfone-wireless

  • Rated 5 out of 5 stars

    it worked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    now you get to pick which company at and t or Verizon or cricket for your carrier

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. Thank you so much for sharing your experience. Your satisfaction is our number one concern and we promise to stay reliable. TracFoneWireless

  • Rated 3 out of 5 stars

    Tracfone?

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a good product but tracfone does not know how to activate the unit with the new sim card. Several hours and days trying to get them to work. Nothing wrong with product but I would suggest that their customer support should be offered more training.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for choosing our service to provide your cellular needs. We apologize for the inconvenience that you have experienced with our customer service. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our procedures, products and overall services. For assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

Sponsored