Customers admire the Keep Your Own Phone Sim Card Kit for its ease of use, the included SIM cards, and its affordable price. Many found installation and activation simple, and appreciated the compatibility with their phones. While some users noted coverage limitations, the overwhelmingly positive feedback centers on the kit's ease of use and value.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,611 reviews
Rated 4 out of 5 stars
Great prepaid phone card
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got a good deal , it was on sale for a dollar a card
I would recommend this to a friend
Rated 4 out of 5 stars
Ok.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a sim kit. Basic and it is ok. Best buy is ok.
I would recommend this to a friend
Rated 4 out of 5 stars
Worked perfectly
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did exactly what I wanted and as advertised. Recommend
I would recommend this to a friend
Pros mentioned:
Price
Rated 1 out of 5 stars
Didn't Get What I Wanted
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This card allows you to use any of 3 carriers (Verizon, AT&T or T-Mobile IF you buy the right phone. I bought the right phone, but the Verizon SIM card wouldn't work and this was the last kit they had. So I ended up with an AT&T SIM card which doesn't usually work as well in my area. I haven't used the phone much, so I can't really comment on it works. The price was right for the choices. Everything was installed at the Best Buy store.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Glen from TracFone Wireless. I read your post and am sorry you’re having some problems. Please chat with us at http://bit.ly/2qdrKHH so we can address your concerns. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Rated 4 out of 5 stars
Earsy to install
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I did not have any trouble activating this sim card.
I would recommend this to a friend
Rated 1 out of 5 stars
Nothing but sales talk
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I went to Tracfone's webpage and checked the compatibility wizard and it took me tthrough and showed me what activation kit to buy.
I bought the kit and put in the SIM. After trying to setup the phone, I am told the Honor 6x is not a compatible phone.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. My name is Glen from TracFone Wireless. We're sincerely sorry for the trouble you have encountered. This is not how we want you to feel. Let us help you. Please chat with us at http://bit.ly/2gQCmUz?caseId=41023. We will be waiting for your response.
Rated 3 out of 5 stars
In florida better coverage than T Mobile
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Making the phone operational was really difficult. At one time I was ready to ask for a refund because the agent was getting nasty and I as a customer had had it with the exchange.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
does what its supposed to
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hard to get excited when you have to buy a new chip everytime you want to change phones.....silly. Its cheap, but a hassle. As far as recommending, well, I guess. ...if you uae trac phone, not much choice other than this.
I would recommend this to a friend
Rated 3 out of 5 stars
Excelent service once you are signed up.
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Trac phone does a great job once you complete sign up, but they are a pain in the ----- signing up because most of their personnel have very bad accents. We have used them for 10+ years.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Cristy from TracFone Wireless. We appreciate your loyalty throughout the years you've been with us and for taking your time to give us a review. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. We will be happy to assist you.
Rated 3 out of 5 stars
Review
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The SIM card was great and one I was able to get it in my phone and registered it worked fine but it was not an easy process to get it registered
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Cristy from TracFone Wireless. Thank you for the review. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our procedures, products and overall services. Should you have inquiries or concerns, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text the word HELP to 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST. We will do our best to give you a exemplary customer service experience.
Rated 3 out of 5 stars
Tracfone
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works great in the older phones but my son got a newer iPhone and it didn’t work. He had to go to a different company for his phone to be fully functional.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Katrina from TracFone Wireless. Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Should you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Rated 3 out of 5 stars
Can not make the phone work without it
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The new phone we bought at Best Buy did not come with one, after we bought the card could not how to install it. Took three employees to get it done properly.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Cristy from TracFone Wireless. We apologize for the trouble you've encountered with the service and any inconvenience this has caused you. This is never the way we want you or any of our customers to experience. Should you need our assistance, please do not hesitate to let us know. To chat with us, copy this link http://bit.ly/2qdrKHH and paste it on a new window. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. We will be happy to assist you.
Rated 1 out of 5 stars
Did not work with purchased phone
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought a phone advertised to use with tracfone. Card did not work to unlock phone. Poor advice from Best Buy sales. Activation kit is probably okay if used with a suitable phone for tracfone system.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Please accept our most sincere apologies for this inconvenience. Please send an email to [email protected] in order for us to assist you with your issue.
Pros mentioned:
Price
Rated 2 out of 5 stars
Not satisfied
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good deal wireless subscription--cheap--but TracFone doesn't accept or won't work with Amazon Fire smartphone, don't know why
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Janet from TracFone Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Cons mentioned:
Coverage
Rated 1 out of 5 stars
Poor Coverage / Lots of Unsolicited Calls
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my parents. They don't use their phone much. So I needed a simple prepaid SIM card which would allow them to send texts and make a few calls.
But the coverage was weak. And they kept getting spammed by unsolicited texts and calls in the middle of the night. They could hardly use their phone.
What a waste.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Glen from TracFone from Wireless. I read your post and we apologize for all the trouble and inconvenience you may have experienced. Chat with us at http://bit.ly/2qdrKHH so we can address this issues and have it fixed. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Rated 1 out of 5 stars
If you don't buy minutes and texts, you are OOL.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
You are forced to purchase time every two months even if you don't need it. You should not have to buy any time, minutes or texts unless you are out. of GB, time and texts.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. I'm name is Cristy and I work with TracFone Wireless. We apologize for the inconvenience. TracFone Wireless service will only operate when you have airtime units and service days available. For more information, please contact us via chat at http://bit.ly/2gQCmUz?caseId=41023. Thank you.
Rated 1 out of 5 stars
Turned a Verizon phone into a T-Mobile phone.
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible service!
For the record, BestBuy did a great job!
I inserted the Verizon Sim card into an old Verizon phone. It activated fine and I made a few calls, last night.
This morning, the phone did an update. With T-Mobile!
Now, I have a Verizon phone, Trakfone Verizon SIM card connecting with the T-Mobile network for updates. Not to mention the T-Mobile startup log-in theme sound.
During a chat with Trakfone, I was told...
"You may be getting software updates from T-Mobile, but the network updates are from Verizon"
When I pointed out that the Trakfone Verizon SIM card is communicating with the T-Mobile network, on a phone that has always been a Verizon phone, their response was...
"Well if that is the case, we recommend to purchase a TracFone device."
I asked if they could/would replace the defective Trakfone Verizon SIM card. Their response...
"It will cost you $0.99 before taxes and shipping."
Avoid this company!
I will continue to purchase items from BestBuy. But not the Trakfone products.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Janet from TracFone Wireless. We understand where you are coming from. We sincerely apologize for all the trouble that we have caused you. Please know that this is not the experience we ever wanted you to have. Allow us to ease things up with you. Kindly chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Rated 3 out of 5 stars
It Does What It Needs
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is to use with phones not locked to TracFone. It has all the necessary stuff but they can be difficult to work with.
I would recommend this to a friend
Rated 3 out of 5 stars
Glad I upgraded with tracfone
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This kit contains the sim card for my phone.
I still had to contact tracfone to get all the proper vpn settings, but once I did that, the phone has been working fine.
I would recommend this to a friend
Rated 3 out of 5 stars
Keep existing carrier
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Three stars since I did not use this item. Stayed with existing carrier.