Customer Ratings & Reviews
- Model:
- TFATKTMUNA-TRI1
- SKU:
- 4596900
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Keep Your Own Phone Sim Card Kit for its ease of use, the included SIM cards, and its affordable price. Many found installation and activation simple, and appreciated the compatibility with their phones. While some users noted coverage limitations, the overwhelmingly positive feedback centers on the kit's ease of use and value.
This summary was generated by AI based on customer reviews.
Did not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I called Tracfone to activate they said they could not activate any of the sim cards in the pack. They did not have them in their system. Tracfone sent me a sim card for free. Now I know why the pack only costed a dollar. Don't waste time or money.
No, I would not recommend this to a friendIncompetence
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally confusing instructions and amateurish customer service. Subsequent call was better. But overall experience was frustrating. I returned the product and cancelled the service.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. Our sincere apology for the inconvenience that you have experienced with our service. Thank you for bringing this information to our attention. Moreover, it is sad to know that you no longer use our service, but it is our pleasure serving you. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. Your concern has been noted and escalated to provide better service in the future. Please do not hesitate to reach out to us with any questions or concerns you may have. Have a great day.
Disappointed with Tracfone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this sim because the Tracfone rep told me to get a new one because the old one will no longer work. I don't think it solved the problem.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. Our sincere apologies for the inconvenience this issue has caused you. Allow us to have another opportunity to make things right for you. To better assist you, please copy this link https://www.totalwireless.com/contactus and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We're always here to help and will do our best to rectify this issue. Thank you.
Buyer Beware!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the SIM kit with the intention of using it with an LG Treasure phone that had originally been a Tracfone. After wasting over an hour on the phone the Tracfone folks were unable to activate the service.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. We're sorry for the trouble this has caused you. We definitely want to take a deeper look into this situation, and do what we can to resolve this for you. We understand that this situation is frustrating and concerning, and want to make sure you are set up for success going forward. In order for us to do so, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
get one from tracfone first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.none of these sim cards worked with my phone entire days on the phone with tracfone, verizon and motorola and almost a month later I still dont have service cant even begin to describe how frustrating
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Mae from TracFone Wireless. We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us another opportunity to discuss this further with you. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
Good price, poor performance
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend tracfone - inexpensive phone plan for my son while on vacation. Was good first few days, then the spam calls started coming and reception was iffy at best.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. We have read your post and apologize for the trouble you've encountered with the service. Let us take a closer look into what's going on and see what options might be available for you. For assistance, please contact us via chat at http://bit.ly/2qdrKHH or text HELP to 611611. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. We will be happy to assist you. Rest assured that we will do our best to give you an exemplary customer service experience. Thank you.
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sim card was damaged I request a new one to Tracfone customer service,they said that they are sending a new card, 8 days and no news.I already sign out with cricket an no problems so far
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Glen from TracFone Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Tracfone is the worst mobile system ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone very user unfriendly. Poor customer service - not at Best Buy - but when I called them. SIM card issues. After several tries with them, I've gone with Verizon.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. We regret to hear that your experience with our service made you decide to switch to another service provider. We will respect and understand your decision. However, we would like to make it up to you and we hope you can find time to work with us in resolving those issues. You can certainly reach us by copying this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Waste of money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tracfone says these SIMs are not theirs. Do not waste your money
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. We're sorry for this experience. Allow us to make things right for you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. We are looking forward to work with you. Thank you.
1 star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person at bestbuy told me i needed this, which i did not, cause phone comes with sim card already.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. We're sorry for this experience. If you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
horrible phone company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.horrible phone company. good luck finding a competent tracfone worker to solve any issues.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is April from TracFone Wireless. We apologize for the experience. Can you please provide us more details about the issue that you have encountered? Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
Empty package
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received an EMPTY package in my mailbox, NO Sim Card!!! I did however receive the air fryer I ordered!
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. We're sorry for the inconvenience this has caused you. We'd like to take a closer look on this issue and ensure that there is a resolution for you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Useless - cannot operate an iPad on Tracfone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite being told by Tracfone I could use my iPad on their network it would not - Go to Straight Talk or Ting
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Let's go over all the details and options together. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Only a dollar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work with phone. Said it would work didnt glad i only wasted 1 dollar
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. We are sorry to hear about. The phone must be compatible with us in order to use the Keep Your Own Phone SIM card Kit. For GSM, we support any unlocked phones, AT&T compatible or T-Mobile compatible phones. If your phone is unlocked, please make sure that it operates in 850 and 1900 MHz bands. If it is registered as CDMA, you may check the phone's compatibility through the TracFone website. You may also text the word BYOP to 611611 in order to check the phone's compatibility. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No happy with this was not explained that this wouldn’t work in my phone even though it’s a tracfone
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Ramel from TracFone Wireless. We are sorry to hear about it. Allow us to take a closer look into what's going on and provide the best possible resolution for you. To further assist you, please copy this link http://bit.ly/2qdrKHH and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
Overall Assessment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SIM card did not work even though I checked the compatibility before opening the package.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. We apologize for any inconvenience this issue has caused you. Let us take a look at what's going on and further investigate so we can provide you with a concrete resolution. For assistance, copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. We will be happy to assist you.
Did not work in my cell phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In spite of being assured by the geek expert that the replacement SIM card would work in my cell phone, it did not.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. I read your post and am sorry you’re having some problems with our service. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Meh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of time and money, even at 99 cents (not for six dollars shipping, heh)
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. We're sorry for the trouble. What seems to be the problem? Can you tell us what happened so we can help? Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Phone nor sim card worked ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone has a internal defect but I gotta pay 35 00 restock fee to exchange for another phone of same kind just one that works
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hello, Brooks. Please accept our most sincere apologies for any inconvenience this may have caused. In order to get this resolved, please live chat with one of our customer care representatives at http://bit.ly/2gQCmUz?caseId=14801760.
King
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't work!! was told to buy this item and wasn't compatible with my system
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. Our sincere apologies for any inconvenience this issue has caused you. Compatible phones include GSM carrier unlocked (operating 850 and 1900 MHz bands), and some other CDMA technology. For a CDMA phone, we will need to get the serial number to check the eligibility. Let us take a look at what's going on and further investigate so we can provide you with a concrete resolution. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. To check compatibility, you can text the word BYOP to 611611. We look forward to working with you. Thank you.