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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 327 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Samsung Galaxy J3 Luna Pro's ease of use, camera quality, and affordability. Many appreciate its long battery life and ample storage, finding the screen size and features to be quite satisfactory for their needs. While some users noted the volume could be improved, the overall positive feedback highlights the phone's value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 327 reviews
  • Rated 4 out of 5 stars

    Good phone, Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been with Tracfone for many years. I'm a flip phone kind of guy, only use a phone for voice and text. This phone handles all the apps I need and it works fine. Still, I'd like to have a smaller phone that would fit in my pocket. The Tracfone smartphone rates will cost you a little more money, the $120/1 year plan averages out to about $10 a month. Add a data tracking app to track and control your data usage.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Mae from TracFone Wireless. We appreciate doing business with you. Thank you for sharing your experience with our phones and service. On the other hand, we'll surely take note of the size suggestion on our phones. Feel free to contact us if you have any queries or concerns. TracFoneWireless

  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    The j3 cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good phone but the volume on my phone was very low.Other then that a good phone at any price

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Glen from TracFone Wireless. We appreciate your time for leaving a positive feedback. We regret to know that you're having trouble with its volume. Chat with us at http://bit.ly/2qdrKHH so we can assist you. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. TracFoneWireless

  • Rated 5 out of 5 stars

    very cost effective!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor. Digital- cleaning of the phone is amazing. Best buy priced matched with Tracfone website.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for such a positive feedback and for giving us the opportunity to service your cellular needs. Should you need assistance, please let us know. Have a nice day. TracFoneWireless

  • Rated 5 out of 5 stars

    Great 1st Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from TracFone to smartphone. All the whistles and able to transfer minutes from previous phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for giving us a 5-star rating and choosing us to service your cellular needs. Should you need assistance, please let us know. Have a nice day. TracFoneWireless

  • Rated 5 out of 5 stars

    Great little phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything any smart phone is supposed to do, just not as flashy. Much better than my previous ZTE.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy and I work with TracFone Wireless. Thank you for choosing us to service your cellular needs. Should you need assistance, please let us know. We will be happy to assist you. TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone for the price for use with TracFone. Ergonomic, reliable, and simple to navigate.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Glen from TracFone Wireless. We appreciate your feedback and for being a TracFone Wireless customer. If assistance is needed, please let us know. Have a good one. TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone & easy to set up. Easy to purchase online & pick up was a breeze. No problems with set up. Phone works fine.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Cristy from TracFone Wireless. Thank you for giving us a positive review and choosing us to service your cellular needs. Should you need assistance, please do not hesitate to let us know. Have a nice day. TracFoneWireless

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good inexpensive phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for our son starting high school. Good camera, and no issues with TracPhone (this is our 3rd)

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. My name is Maria and I work with TracFone Wireless. Thank you for such a positive feedback and for giving us the opportunity to service your cellular needs. If you have any questions or need assistance in the future, please let us know. TracFoneWireless

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a good size for viewing and it takes great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect starter phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone for my 6th grade son! He loves it and no one can believe the amazing price!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    first smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first smart phone very easy to use for someone doesn't have a lot of computer knowledge

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. Thanks a lot because you keep purchasing our products and for choosing our service. Your satisfaction is our number one concern and we promise to stay reliable. TracFoneWireless

  • Rated 4 out of 5 stars

    good for tracphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new Tracphone, and didn't want to spend a lot, so this smartphone for Tracphone fits the need.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm used using Android cell phones so that's why I chose this model. It's easy to use and nice size screen.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. My name is Maria and I work with TracFone Wireless. Thank you for such a positive feedback and for giving us the opportunity to service your cellular needs. TracFoneWireless

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my sons birthday. It is actually a pretty decent phone. I ended up buying one for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice product, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry level smart phone, not too many bells and whistles, but enough features for the casual user.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. My name is Maria and I work with TracFone Wireless. Thank you for such a positive feedback and for giving us the opportunity to service your cellular needs. TracFoneWireless

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed for response. Haven't use camera much but The pictures I have taken look pretty good.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. We're glad to know the phone perfectly works for you. If you have any questions or need assistance in the future, please let us know. Thanks. TracFoneWireless

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    GREAT PHONE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has one and like it a lot so I decided to get one and I LOVE it!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We're glad to hear that. Thank you for choosing us to service your cellular needs. Should you need assistance, please let us know. We will be happy to assist you. Have a great day ahead! TracFoneWireless

  • Rated 5 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has nice features nice for someone not wanting to purchase a pricey phone

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Mae from TracFone Wireless. Thanks for taking the time to give us a feedback. Your satisfaction signifies that we are doing a great job. If you have any questions or need assistance in the future, please let us know. TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to use and has all that you need. don't need any other phone. great buy.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Mae from TracFone Wireless. Thanks for taking the time to leave a review. Your satisfaction signifies that we are doing great job. If you have any questions or need assistance in the future, please let us know. TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A friend just set it up - looks fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no experience with it yet. But it seems like it would be manageable - my first smart phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. We would like to thank you for using one of our offered products and services. Should you be having queries or concerns with it, do not hesitate to let us know. Have a great day. TracFoneWireless